Rated 4.4 out of 5 by 689
Rated 4.0 out of 5.0 by IUcrazy Nice Stay
We had a great stay regardless of the construction next door. We were not bothered by it at all. The Hotel staff is excellent and tries hard to make everyone happy. They are all good people.
My only cons were the price for drinks at the pool bar. You get a very small cup with little or no alcohol for a large price. This really was disappointing. So I recommend to all to go buy your own alcohol and make them yourself.. Also the laundry machines are very dirty and need to be cleaned. Finally, you pay for parking and then have a valet service that you feel compelled to tip, I just felt taken advantage of. The Hotel should forgo the parking fee or mandate a no tipping policy.
July 3, 2015
Rated 1.0 out of 5.0 by benie Rotten stay
To begin with, there was no direct access to beach. We had to walk 15 minutes crossing a busy 4 lane road twice hauling heavy beach gear to a public beach which was crowded. I had called this hotel prior to my reservation and asked if it sat on the gulf. I was told it sat directly on the gulf, but no mention of no access to the beach from the hotel.
During this same call, I was not informed of a hotel being built next to the holiday inn. I was given a room directly facing the construction. Construction began at 7am with pile drivers sinking large round steel forms into the ground. This would make very loud noises and shake my room. I could not sleep late due to this loud racket. Also I could not go on my balcony due to diesel fumes caused by a large train size diesel generator with ran all day with two large cranes plus misc equipment causing diesel fumes. They worked on Saturday until noon. there was no way I could relax in my room. I stayed wed thru Friday nite.
I asked for a room change away from the construction but was told there were no rooms available. I will not return to this hotel. The staff at this hotel and the reservation staff at the rewards club should inform people of these situations.
July 2, 2015
Rated 3.0 out of 5.0 by mrsboz bad front desk person -- construction
Hotel would be nice, but we were not made aware of construction going at on hotel. At the prices charged here we should have been made available to it. The front desk people in the morning are not polite, rude and not helpful. Others during other times of day seem very nice. Chris the manager is very nice and tried hard to accommodate.
July 1, 2015