Rated 4.3 out of 5 by 240
Rated 3.0 out of 5.0 by Kasey27 A lot missing
This hotel is well located on the south end of Clearwater Beach. We were disappointed that our room did not have a refrigerator as advertised. During our stay one of the two elevators was out of service the entire stay and television and WiFi service was out for a full day. The waterfront restaurant was comfortable with a good view, however service was generally slow. All this while construction was in progress on the exterior of the building, causing noise and dust in the pool area. Maybe they're just waiting for the construction to be finished to correct the other issues.
February 27, 2014
Rated 4.0 out of 5.0 by nymomof4 Wished had been warned about renovations!
We came as a family of 6 on short notice and were able to accommodate us. Great location and views from balcony minus the construction below us, for the price thought would have been little nicer and warned when booked that renovations being done. Laundry and game room convenient. Rooms not dirty but could definitely be improved. Was told on phone during reservation pool would be closed and forewarned children only to check in and have my children watch others swim until called front desk to confirm pool was open. Couple days into stay, workers below us noticed leaking water from our ac on balcony coming down on their work area. Front desk called and asked if they can come fix the problem they obviously forgot they created by disconnecting it to begin with and of course was first thing in the morning when I preferred to be sleeping in and not have to run to bathroom to get presentable to have someone show up to walk through my room and wake up my children. As others stated as well, think $12/night parking is ridiculous when paying decent money to stay at your hotel! Food was great and room service convenient, "spa" not what I thought would be and wouldn't revisit, even though appears as a nice amenity. Would consider staying again knowing renovations done, but if could find another place with same accommodations at same price would probably stay elsewhere first.
February 27, 2014
Rated 5.0 out of 5.0 by Ken2488 AT HOME- EVEN WHEN YOUR NOT
The cleanliness and staff professionalism and their helpful and nice attitude made me feel at home and like I have known them for ever.
Mark is awesome he fixed my reservation and helped me every day...want to stay longer but have to go for work...
No stars on key board so ****** 6 out of 5 stars
February 24, 2014