Rated 4.3 out of 5 by 354
Rated 5.0 out of 5.0 by R.T. Overall Review
We really enjoyed our stay here! The location is perfect! Right on the gulf, however, you can not access the beach from the hotel. There are rocks immediately in front of the beach area in front of the hotel and no sandy beach. It was just a quick walk to the beach. The pool is beautiful too! Right by the outdoor tiki bar and overlooking the ocean. If you have little kids, there's a shallow circle pool in addition to the "main" pool. The shallowest part of the main pool is 4.5 feet. It would have been nice if it were a little more shallow. Didn't feel like I could fully relax since I didn't want to take my eyes off my kids in the pool. Had I known, I would have brought floaties.
We loved that kids 12 and under ate free with a paying adult. The food was good! However, it would have been nice to have had more variety of food to choose from (especially since we ate both lunch and dinner there every day). The outside seating of the restaurant is beautiful! Overlooks the ocean. At night there is a sunset countdown celebration and shots are provided by the staff. We were with our children, so it was definitely a fun perk for us! We had an incredible server (Sydney). She went above and beyond to take excellent care of us and made us feel like the most important people in the restaurant! Loved her! We did have 1 horrible experience with another server. Her name was Krista and was EXTREMELY rude. She clearly hated her job and had no right being there. We spoke to the restaurant manager about her and he apologized. Nothing further.
We stayed in a suite and highly recommend them! It gave us the opportunity to put our kids to bed in 1 room, close the door and still enjoy some time together in our own room without disturbing them. We loved that we had a microwave and mini fridge. It saved us some money by making a few quick snacks and meals in the room.
Overall, we would definitely return to this hotel. Felt that it was a great value, perfect location, great suites and clean. Sometimes the noise level outside of our room was loud, but that's not the hotels fault. Just the guests who chose to act that way.
July 29, 2014
Rated 1.0 out of 5.0 by rascal 1 not very clean ---people were nice
The staff was very nice, however , the kitchen was NOT as clean as it should have been. There were pieces of food on the counter when we first came into the room. We had a full kitchen, but, it did NOT have any cooking utensils, and we only had 1 fork, come on, really! We did some laundry there, but, there was no place to buy laundry soap! or get any change!....I was so disappointed
July 28, 2014
Rated 5.0 out of 5.0 by Big Daddy UVA Exceptional Service
We came down there for our honeymoon of 7 wonderful days. We ran into a problem with the reservations but it wasn't the fault of the Hotel. They not only corrected this but upgraded our room at no charge. The staff from the Manager, front desk, chief engineer, and cleaning personnel was excellent. Everyone was friendly and went out of their way to make our week stay one to remember. Our room was cleaned daily and they even left an elephant made out of towels on our bed. Jimmy's Fish House was just a impressive and the service was excellent. While crowed at times, the wait was not anything exceptionally long. Our honeymoon will have lasting memories of our stay and Clearwater. Next year we will make reservations to stay here again. We highly recommend the hotel to anyone.
July 27, 2014