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Rated 4.3 out of 5 by 82 reviewers.
Rated 3.0 out of 5.0 by Staff After many times visiting this hotel, for the first time your staff let you down, the girl at check in was I guess under training but she had been left on her own to try to book us into the hotel and quickly got herself in trouble by forgetting and trying to change items in the check in. everyone has to learn but not on your own. A hotel with no 2% milk for two days ? July 22, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient airport location We chose this hotel because of its 24 hour shuttle service and good reviews. We were not disappointed. Our plane arrived late and the shuttle had to pick us up after midnight. Then it had to make a return trip to the airport for a piece of luggage that we accidently left behind. We appreciated how quickly and smoothly the shuttle driver dealt with this unexpected event. Check in was easy and efficient. The staff kept us informed of the shuttle's arrival time as we waited to leave for the airport. We did not have to wait long. After we returned from our trip we had a room waiting which was quiet and comfortable. The next morning we had breakfast at the hotel. We did not select the buffet but ordered omelets off the menu. While not crowded it took a long time to be served. If time is an issue I would suggest choosing the buffet. When breakfast did arrive, the omelets were very good and plentiful. We plan to stay here again when our travels take us to PIE airport. We would recommend this hotel to friends. July 20, 2014
Rated 4.0 out of 5.0 by July 4th weekend stay 2014 Room was clean, room service quick and front desk attentive. There were however some very noisy people in staying in rooms next to us. They were loud till late hours. The pool area was small considering they hotel had enough property. Nice bar connected to Lobby area with large screens. Close to Publix and restaurants and only 20 min. from the Beach. Good price using rewards. July 15, 2014
Rated 4.0 out of 5.0 by Clean The rooms are clean and the beds are comfortable. The a/c works great and the elevators are fast. The lounge is a nice area also. July 9, 2014
Rated 5.0 out of 5.0 by Perfectly Located, Great Hotel The hotel is perfectly located - extremely close to the St. Pete airport, and a straight shot down Ulmerton to the beach. Note that despite the proximity to the airport, noise was never an issue. Hotel is clean, comfortable, and updated. This was our third stay, and it will almost certainly be our choice for future trips to Clearwater/St. Petersburg. July 7, 2014
Rated 2.0 out of 5.0 by Humiliation Upon arrival at the facility I was immediately offended. Due to deeply held convictions, I do not own a credit card. I generally use my mother's for hotel reservations and things that require one. The gentleman at the front desk made me feel less than "welcomed" and began to interrogate me in front of other guests before allowing me to finally present a debit card to secure my room. Needless to say the facility took their time crediting my debit card back (3 days) even after getting permission from the card holder to use the credit card. In addition, my son and I were attending a baseball event in the St. Pete area and our room was "deeply discounted" (not sure the facility would have been worth the full price anyway), but your loyalty plan will not give me credit for the 3 day stay because of the discount. Regardless of the discount, you should give me credit for the days. The room itself was apparently on the "deeply discounted" end of the hotel. The rooms were old and not exactly what I expected for the rate. The toilet was not properly secured to the floor which was VERY annoying for 3 days! The TV remote was on the fritz and the noise from the side exit near our room was horrible. If I attend the area again I don’t believe I will spend any more of my money at your facility. Very disappointing experience. July 4, 2014
Rated 5.0 out of 5.0 by Great customer service Thank you for the 24/7 shuttle to the airport! That was so appreciated since I had to be at the airport at 4:45am. The registration attendant found me a better discount than the one I was going to use, that was the deciding factor in booking there instead of leaving to find another nearby hotel. July 3, 2014
Rated 5.0 out of 5.0 by Staff makes the difference here! I enjoyed my stay, the staff was excellent and the most helpful staff I have ever experienced at a hotel. June 30, 2014
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