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Rated 4.2 out of 5 by 57 reviewers.
Rated 4.0 out of 5.0 by Home away from home.... I stay at this hotel on a regular basis for work when I'm in town. The employees are very nice and helpful... The bar needs to change the menu and the shower/tubs leak in just about every room I've been in. Other than that the hotel is great. December 24, 2013
Rated 3.0 out of 5.0 by Terrible Start that was Redeemed My first day there was aggravating. I came in with 95+ Humana employees and was placed in a room on the 3rd floor. I went to my room and my keys didn't work. One green light and one red light would come on. I went to the desk and told them. They gave me another set of keys. I went back up to the room and those keys didn't work either. (remember, there are nearly 100 people trying to get up two elevators so I wasn't simply going up and down. I was waiting 5 and 10 minutes for an elevator). I went back to the desk and got a third set of keys. When these didn't work either, the house keeping lady came down, looked at it and said "The battery is dead. Let me call "maintenance"." She called, he came up and took my card and tried to open the door. Of course it didn't work. The house keeper who was still there said, "I told you the battery was dead, to bring a hard key". I stood and waited . . . and waited . . . and waited. Once he got me in the room, he switched the lock out and let the door rest on it saying, "I have to find a battery. I don't think we have any so if they don't, they can move you." I waited another ten minutes and then called the desk. This was a total of nearly an hour and ten minutes waited and I still hadn't unpacked. The desk moved me to the first floor. I had no problem with that room the rest of the two weeks except the second week, my cards would quit working. I was told it was because it was near my phone or credit card. It was in my wallet opposite any of my cards where it had been for 8 days prior without difficulty. We went through 8 more cards before we found one that would let me in the room without resetting every hour or so. I also don't believe the carpet can be vacuumed clean. I know they vacuum because I saw it, but the room and the hallway just looks dingy. Sleep would have been better if it weren't for the large jets flying over but that's not your fault. The staff were very apologetic and eager to help. Knowledge was marked lower because I could ask one guy a question (How many washers and dryers do you have? Two of each he said). And then ask someone else the same question and be told there is only one of each, which was the case. Plus the maintenance guy admitted that he had no idea how to open my door "with a plastic stick" when the battery was dead. I realize that we were a large group at one time. It was a rough start, but it worked out well. December 16, 2013
Rated 4.0 out of 5.0 by Great Service Great staff and wonderful room. I stayed on the 5th floor. No noise from outside except for planes which did not bother me. My room was cleaned everyday, supplied with all the wonderful soap, shampoo and make-up remover. If you want help with dinner plans see Jake and Dave they were great with helping plan the places to eat. Wonderful transportation and smiles for all. December 16, 2013
Rated 5.0 out of 5.0 by Great room, great service, great food......but internet needs help. The stay here was excellent, save for the poor internet connection I experienced. My room was on the 4th of 5 floors, toward the end of a hallway, so location may have been a factor. On the upside, the desk staff were very courteous and helpful. The female bartenders were a bit harried, it seemed, because neither one of them could muster a smile, although they did their best to keep service prompt. The hidden gem in this place, though, is the food! The quality, portion size, and flavor of the food is outstanding! Kudos to the chef! November 25, 2013
Rated 5.0 out of 5.0 by Great Hotel Convenient location, clean, very friendly and helpful staff, nice hot breakfast, comfortable beds, free wifi, courtesy shuttle bus...couldn't ask for more. November 13, 2013
Rated 5.0 out of 5.0 by Great Service We were at the hotel for my son's wedding, and the staff was amazing! They were extremely accommodating! Rooms were great - We had a wonderful time!! November 8, 2013
Rated 5.0 out of 5.0 by Great Accomidations & Service Very bright & open lobby & restaurant areas, with interesting wood décor. Clean, comfortable rooms with all amenities. Well stocked with supplies & everything working. Delicious hot buffet breakfast. Hotel staff pleasant, smiling, knowledgable, & caring. November 7, 2013
Rated 5.0 out of 5.0 by Mr. J.C. Fuller I had a very pleasurable weekend and the hotel was a big part of my enjoyment November 5, 2013
Rated 5.0 out of 5.0 by More comfortable than home I really enjoyed my stay. My room was relaxing and comfortable, the hotel was clean and easy to get around. The staff were very friendly and helpful. November 5, 2013
Rated 3.0 out of 5.0 by not a bad hotel, but not up to par with others I flew into St. Pete /Clearwater airport so I thought I would try this hotel since it is very close to the airport. I would say this isn't a bad hotel, but I usually stay at the Hampton Inn up the street and that is much nicer. This hotel just seemed old, tried to re-do the rooms but you could tell they have seen their better days. The staff almost seemed inconvenienced that I was checking in and they had to break up their conversation..... The property wasn't terrible, but it definitely felt old and dingy. October 14, 2013
Rated 5.0 out of 5.0 by park and fly plan Our room was very comfortable and the beds were really comfortable. Service was great and staff was very helpful October 10, 2013
Rated 5.0 out of 5.0 by Clean, Comfortable Room with Excellent Service The staff at the hotel did everything to make sure our stay was comfortable and relaxing. I appreciated the refrigerator in the room, and the quick response to a request for extra coat hangers. The room was clean and comfortable with room for all the flowers we bought. And the breakfast offered delicious selections. I would recommend this hotel to anyone. October 4, 2013
Rated 4.0 out of 5.0 by Nice Place, wrong room I was overall happy with my stay. The room was clean and the hotel was clean. The staff were friendly and accommodating. I did experience some cons. The room was near the elevator and we kept hearing a loud sound which disturbed our rest and relaxation. The noise was not constant so I wasn't too upset. The location was unfortunately next to an airport and high traffic area. The noise wasn't too bad but the construction traffic was horrible with an 8 minute wait at the red light. I would return but would ask for a better room facing east. There was also unpleasant activity near the pool at 2 in the afternoon. Security should be more attentative. September 9, 2013
Rated 5.0 out of 5.0 very comfortable stay We enjoyed our stay with you. We will certainty choose Holiday Inn in the future., Everything was very nice. Thank you. September 6, 2013
Rated 4.0 out of 5.0 by Excellant hospitality from reception staff. The airconditioner was very noisy, with frequent on/off noise. September 1, 2013
Rated 4.0 out of 5.0 by Great rates, nice property In a great area, not for from beach, great having Pub onsite August 19, 2013
Rated 1.0 out of 5.0 by Air Conditioner Air Conditioner was old and cycled every thirty seconds, worse night sleep I ever had. August 18, 2013
Rated 5.0 out of 5.0 by Great place and people great place to stay clean comfortable great staff. they take care of the place and customers!!! August 16, 2013
Rated 5.0 out of 5.0 by Excellent Service We stayed here 3 nights as a base for our beach vacation. Although the nearest beach was a few miles away it ididn't seem to matter. Each evening we would come back, have a dip in the pool before going out for dinner and then on our return we would take the kids in the hotel sports bar for a game of pool, they loved it in there. Would certainly use the hotel again if in the area. August 5, 2013
Rated 5.0 out of 5.0 by Very Comfortable and fast Internet One of the best Holiday Inn's I have been able to enjoy. I was recently on a business trip and I was able to rest and work from my own room with the fast Internet after the conference. I will return again. July 31, 2013
Rated 5.0 out of 5.0 by Siera I was very pleased with everything over the course of our long weekend, primarily the shuttle service and buffet breakfast. The only suggestion I would make would be to add some instructions to the buffet board as far as the procedure to follow, such as "Please seat yourself and proceed to the buffet bar". We were not sure whether or not to wait to be seated. July 29, 2013
Rated 4.0 out of 5.0 by nice hosts The staff was especially friendly and customer oriented. July 27, 2013
Rated 4.0 out of 5.0 by Suitable location for a single overnight stay. The hotel was fair (nothing special), breakfast options sparse however the staff were attentive, warm and welcoming. Location to PIE was the main Pro. July 26, 2013
Rated 5.0 out of 5.0 by Overall stay My recent stay at this Holiday Inn was excellent. The amenities were nice and enjoyed by my family. Rooms were very clean and extra supplies were provided right on time. Very good breakfast. Atmosphere was great and quiet. I thoroughly enjoyed my stay here and will search for another Holiday Inn like this on my next trip. July 19, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent service and most comfortable bed .Very friendly staff over all.Banquet hall and restaurant(food was good) July 7, 2013
Rated 5.0 out of 5.0 by Great local Hotel Clean, safe, Great staff, close to all airports. Very quite, lots to do in Clearwater/Tampa. July 5, 2013
Rated 4.0 out of 5.0 by Good location, great value I stay often at this property. It is good value, given the location and staff service. It is an older hotel, and the bathrooms will appear hopelessly outdated to most folks. But it has everything you need for a nice stay, and with a restaurant and bar on site, and several within a short walk, it is very convenient. Great value, I keep coming back! June 17, 2013
Rated 5.0 out of 5.0 by Friendly staff We came for a wedding last weekend and found this hotel to be a great choice. The bride worked with Carolina to secure a specific rate with breakfast. Having the car rental facility right at the hotel along with the shuttle was very convenient. The only thing that needed a bit more attention was the cleanliness of the room. We found a gum wrapper on the floor of our hotel room, my cousin found her toilet needed scrubbing, and we had only 2 littles square pillows on our king size bed. June 7, 2013
Rated 2.0 out of 5.0 by Room & Bath Need refurbishment & worn-out. To close to the Airport (noisy). May 7, 2013
Rated 5.0 out of 5.0 by excellent I love Holiday in express and how employers treat their gues. May 1, 2013
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