Rated 4.1 out of 5 by 119
Rated 5.0 out of 5.0 by saltylawdog Great hotel, close to everything
Highly recommend this eclectic just a couple of blocks off downtown St. Pete. I lived here for 3 years previously but had to travel back for an event. While some parts of downtown can be sketchy, this hotel is in a very safe area, easily within strolling distance of all the restaurants and waterfront area. It was clean, with a quirky color scheme, and very cheerful. The management/front desk was awesome, and readily attended to all special requests and needs. We felt like family after checking in. This is not your typical chain hotel, and your experience will be more like a small, independent hotel.
We loved it and would stay here again in a second.
June 24, 2014
Rated 5.0 out of 5.0 by armwv Great Location
Clean, crisp and an easy walk to everything downtown. A little pricey but has everything you need for a comfortable and fun visit to St. Pete.
June 20, 2014
Rated 5.0 out of 5.0 by bmw tour Quaint and inviting
this is a cute hotel near the waterfront in St. petersburg. The staff is friendly and while the main building clearly dates from the 20s or 30s it is fresh and well maintained. The beds are comfy the food quite good and the quaint look of the place sets it apart. I very much liked hanging out on the front portch. The bathrooms reflect the era (meaning they are tiny) but otherwise I really liked this hotel. A really god value for the money.
June 19, 2014
Rated 4.0 out of 5.0 by Nickilyn Happy decor and excellent service.
Our overall experience staying at the HOTEL INDIGO was very good. The decor is refreshing, happy, and out of the ordinary. The service was some of the best anywhere. The only negative was the shower. We could handle the small size but the lack of water/ water pressure made it impossible to wash my hair. Those with very short hair would have a problem but it would be impossible for those with medium to long hair. It was a great place to stay for a night but not for an extended period of time. Not sure if we will be back of not.
June 17, 2014
Rated 4.0 out of 5.0 by SaltyDawg Great Location
Thoroughly enjoyed our stay and would recommend it highly.
June 12, 2014
Rated 5.0 out of 5.0 by Kaycee22 Boutique Hotel with Charm and Personality
This hotel has a certain comfort feeling as soon as you walk into the front lobby. The artwork on the walls, the furniture, the floors all are very welcoming. The lobby bar is fully stocked and ready to serve everyone. The rooms are quaint, clean, and very comfortable.
June 11, 2014
Rated 4.0 out of 5.0 by Little Ed Visit for graduation.
we came for a graduation and did not use the services of the hotel very much. The exterior, lobby and grounds were very nice . The room was not as nice but certainly acceptable. Bathroom was too small to be laid out in a functional way. Example, no towel rack.
June 9, 2014
Rated 1.0 out of 5.0 Looks great needs more staff to keep up
Understaffed so harried workers and slow service. Dirty pool and no staff to pick up so used towels spread out everywhere. Saw two groups of three people leave from lack of service. Total 20 minutes to waited on and 1 hour before food. Do not ask for jelly or catsup because you won't get it before you are finished eating. Out of sauces, out of ice cream, out of bacon. Fergs mentioned in rate plan is not on property but a mile away.
Thin walls allow perfect monitoring of hallway activity of other guests but not sound sleep. Security concerns when no guard quiets loudness. Really neat picture taking window/ mirror in lobby but it was broken. Could not get receipt at checkout because printer out of ink. The place looks great. Would not revisit without doubling of staff and management assurance this slacking was an exception.
June 6, 2014
Rated 2.0 out of 5.0 by mishasta poor sound insulation
This hotel suffers from lack of modernisation in bathrooms, inaccurate descriptions (eg hardwood floors when there is purely a veneer lining and very poor sound insulation
June 5, 2014
Rated 2.0 out of 5.0 by Stpetebusiness Overpriced poor staff
Stayed here in 2008 when it was new. Now in 2014 it is showing it's age. Overpriced room, parking fee is $14.00, food expensive. Everything is ala carte,no perks. Save considerable money by choosing another hotel downtown. Better location and more free amenities with a friendly, knowledgeable staff. Overall, the Indigo has a poor staff and is looking old. Very disappointed, not even complimentary bikes just a sad old one from 2008 that barely worked.
May 28, 2014
Rated 5.0 out of 5.0 by medean Helpful staff and comfortable room
We stayed at the Indigo Hotel for a night because friends we getting married in the area. The staff was very friendly. We were running late and were able to quickly have us in our room with a number to a taxi service that could pick us up within 30 minutes. The lobby as well as the room were clean and well decorated. The beds and pillow were comfortable and clean. The only difficulty was both of us getting ready in the small bathroom. When we came in late that night there was a snack bar that we utilized. It was easy to have the purchases added to the room charges.
May 19, 2014
Rated 5.0 out of 5.0 by 1Larry The best service!
Everyone from the maids to Jackie(bar) treat me like family!And not only your Staff but management is the Best.When ever I come
2 ST.Pete.I STAY @ THE INDIGO!
May 15, 2014
Rated 3.0 out of 5.0 by Candypat51 Good service/accommodations but a little misleading
The room was nice and clean and the staff was friendly and helpful. The $14/day mandatory valet parking was a bit much and the website clearly stated that breakfast was included in the "government" pricing. The evening staff told us he had no such information so we made other arrangements. All in all the hotel was nicely situated and the staff should know what the website advertises.
May 14, 2014
Rated 5.0 out of 5.0 by Cmcduffie The best
The staff is great and the location is awesome! Thank you
April 22, 2014
Rated 5.0 out of 5.0 by Taz1218 Great hotel and convenient location
I enjoyed my stay at the hotel this past weekend. The hotel was very nice and the rooms were great. The staff was very helpful and friendly. I love the location and it was within walking distance to some great restaurants and shopping. I will definitely stay at this location next time I am in St. Petersburg and absolutely recommend this beautiful hotel to anyone else visiting the area.
April 21, 2014
Rated 4.0 out of 5.0 by Lilli Penny HOTEL INDIGO - ST PETERSBURG, FL
This is the fourth April in a row that I have been to a seminar at this hotel. I was disappointed this year that we were not allowed to park in their parking lot unless we paid an additional $14 per night!
I was assigned to Room 203 and tried to turn on the floor lamp in the far left corner of the room and found out it was unplugged - the only outlet to plug it in was behind the bed and I certainly was not going to crawl under the bed to plug it in. Also I am still trying to figure out why the toilet tissue holder in the bath was installed about 8" off the floor??? very strange!
Finally, when I got ready to go to sleep, there was a very noisy, very constant vibration. I got up, shut the a/c off plus the ceiling fan off and the noise continued! Are there air compressors outside this room?? I finally fell asleep - from exhaustion.
April 19, 2014
Rated 5.0 out of 5.0 by kwstp Front Desk is Tops!
If you look at my scores individually this hotel doesn't score 5 stars / excellent, but the people were so nice and helpful that the hotel deserves the 5 star / excellent rating.
Vivian checked me in at the Front Desk and she was friendly, kind and helpful. She offered to help me with several things. She performed above and beyond. I am grateful for her help.
Lisa answered questions and was simply wonderful every time I had the opportunity to talk with her. She was kind, friendly and helpful!
The ladies at the bar / food outlet were very nice at 6 am and 10 pm. I don't know how they work a late shift and come back so chipper and helpful at 6 am.
I left my magnifying make up mirror that stick to the bathroom mirror. I called the hotel and will have to wait until after the Easter holiday on Monday to hear from anyone in Housekeeping.
When Housekeeping finds something in the room left by a guest why don't they call the last guest that stayed in the room and ask them if they want the item? It would make a really good impression on a guest if Housekeeping called to return your belongings rather than waiting to see if a guest calls to ask for the item.
April 19, 2014
Rated 2.0 out of 5.0 by Orandnel Such a disappointment
I had planned a little reception at the hotel for well over a month. I brought a photographer and the event was to be included in an article I am writing about pet friendly properties on both Florida coasts.
There was nothing set up for the event nor was the (very small) area we requested in the lobby even set aside.
There were three rooms reserved and I was the one (with the pet) who had to wait several hours for my room. The front desk clerk was neither accommodating nor even relatively polite.
The décor and location of this hotel are wonderful. The bathroom in my "deluxe" king room was a closet. So small it was hard to even be in there!
Breakfast offers include processed eggs. Coffee from the maker in my room was better than the breakfast coffee.
Lisa at the desk (on some occasions) and Paula in the bar did their best. There is virtually no staff. No bellman, no place to store luggage once your car is parked, one bell cart and stairs in the hallways in the upper floors for guests to deal with on their own. The excuse of "we are a small boutique hotel" only goes so far. There are many things that a hotel should be able to supply - particularly if they are requested well in advance.
April 7, 2014
Rated 5.0 out of 5.0 by Hamburgguy Great customer service
My wife and I stayed at the hotel for 4 nights. At check in we were early in the day so didn't expect our room to be available but the person at the front desk was very accommodating in helping us select the best room for us. We appreciated the friendliness and helpfulness of the staff. The room was very nice and comfortable and fully met our expectations. While a historic property, the inside of the hotel is clean and contemporary. We liked the art work on the walls in the lobby as well as the small bar which is open at 5 pm. We ate breakfast in the hotel all days of our stay, and while a limited menu, it met our needs. A special shout out to the friendly staff - front desk, housekeeping, and valet! All were excellent!!
April 4, 2014
Rated 3.0 out of 5.0 Too expensive
Compare to other hotels in the area , this place was OK
Rooms were nice , the desk clerk , she was a little curt when
I asked about the overpricing for the parking, The place I stayed the night before had free parking,
The rooms were nice but Air conditioning unit was loud and I didn't sleep well,
The Bar had a couple people in it and the drinks were over priced
The menu looked a little high in price.
Not a people friendly place to meet others.
Walk a block away to the other place they have there stuff together
March 31, 2014
Rated 2.0 out of 5.0 by mfk2323 Would not Recommend
Checked in on Mar 14 around 5:30pm. I booked a 2 queen bed room and was asked If I could take a room with 1 King size bed because they were over booked. I took the King size bed and did not complain but when I opened the door to the room it smelled like stale smoke. I went down to the front desk and talked to a manager (he was male did not get his name) I was told he could have one of his maids come and spray the room. He said she would be right up and that never happened. I was In my room until 7:30 and no one ever came to check the room out. I checked out at around 9:00 am and they onlt had One girl serving breakfast and checking people out. I waited fifteen minutes to check out and was given no bill or anything she just said leave the keys. Now 2 days later I have 2 separate charges on my credit card one for $20 and one for $35. I called and was told the first charge is for incidentals and if nothing was broken it would be refunded which is okay but the second charge was for dinner and I explained I never ate at the hotel. I met friends at 8:00pm at a restaurant call Red Mesa Cantina. The female I talked with (vicki) said I would have to call back tomorrow and talk with a manager after 10am. Does this make any sense they mess up an I have to call them back and there is no manager there for the next 20hrs? Really one of the worst hotel stays. I would recommend the Hilton St Pete next time, I've stayed there before and it was noting like this experience.
March 17, 2014
Rated 1.0 out of 5.0 by Aaron789456 Charged for smoking-WE ARE NOT SMOKERS!!!!!!!!!
The hotel was cramped, small and way over priced. Then the management had the nerve to say that we were smoking in the room and charged my card $250. My wife and I are NOT smokers AT ALL this is not possible and I will be telling every forum and review site about the poor excuse for a nice hotel.
March 10, 2014
Rated 4.0 out of 5.0 by Jennah Quaint and convenient
Attractive, well-maintained old (1920's) hotel. Walking distance to downtown waterfront and restaurants. Beds were not especially comfortable and duvets were not clean. Parking in lot for $14/night should be optional as on-street parking is available.
February 26, 2014
Rated 4.0 out of 5.0 by H20joe A unique property
A nice unique property. The staff was very nice. The room was huge. (#300) yes the bathrooms are a bit compact but this is an old building. Ripping up and modernizing them would take away some of the charm. My only complaint is that with the oddball layout on the 3rd floor you need to carry your bags down, then up some stairs. It would be nice if they offered you assistance with your luggage, and along with that include the valet fee in the nightly room billing instead of and added fee.
February 17, 2014
Rated 5.0 out of 5.0 by Kelpartho Great weekend stay at Hotel Indigo
My husband and I stayed at the Hotel Indigo for 2 nights in February. Great central location near Beach Ave, Dali Museum and other St Pete attractions. The room was nice. The hotel was built in the 1920s and thus the bathroom was tiny but we saw it as charming. The staff was extremely courteous and helpful. We had a bulb burn out and it was fixed almost immediately after I mentioned it. They also loaned us an iPhone charger. We will definitely return.
February 12, 2014
Rated 2.0 out of 5.0 by EthanGYT Better Options at This Price Point
-Below average fitness amenities (no free weights)
-No Platinum Elite member benefits offered
-House cleaning knocked on our door and interrupted our rest when we had the "Do Not Disturb" sign on
Once again, IHG proves themselves to be the worst among all hotel rewards programs (the best being Hilton from personal experience). No free breakfast, no free water, no in-room snacks. Nada.
I also had a disappointing check-in experience with the front Manager, who was on the phone at the time of my check-in. He acknowledged that I was standing there and waiting for him to finish his call, but looked irritated and snappy when I waited for 10 minutes and asked him "Excuse me, are you available to help me with my reservation?" (forgot the Manager's name, but he had grey hair slicked backwards, wore a maroon colored shirt with glasses).
February 11, 2014
Rated 4.0 out of 5.0 by orpc Deskfront Jacky
Me and my family stayed at the hotel last December 28th and 29th 2013. My brother left his wallet at the lobby with a lot of cash. Jacky found it and call us to let us know. When we returned that night the wallet was completely with all the money and everything (these kind of issues are not seen where I come from!). Another thing, my little son left his iPod in a drawer in the room. We called Jacky, they found it and send it by UPS, everything cool!
Very honest people!
January 8, 2014
Rated 5.0 out of 5.0 by TCOOLE Great "Pet Friendly" hotel
My wife and I along with our 4 legged companion pet stayed at this Hotel Indigo during the New Years week. Other than the rooms being a little on the small size the accommodations were excellent. The staff was very friendly and helpful. The bed was extremely comfortable and the location was excellent for enjoying the New Year celebrations in downtown St. Petersburg. We would highly recommend this hotel
January 7, 2014
Rated 5.0 out of 5.0 by Emerson52 charming for anyone
If you don't come here when you come to st Pete you're missing out great people great service- yes its s historic bldg but that's part of the charm - we don't stay anywhere else!
Love the new IMD!
January 5, 2014
Rated 5.0 out of 5.0 by EDCO Charming Boutique Hotel
We really had a wonderful stay at Hotel Indigo.
Our room had a lovely sitting area, fridge,microwave. and a very comfortable king bed. We found super bath products and big fluffy towels ...thank you!
Friendly,professional staff made us feel welcome.
This was our first time at The Indigo and we plan to stay with them again. We have never been in a pet friendly hotel that didn't smell like a kennel. The Indigo is so well kept that you would never know ( except for the dog treats in the lobby ) that pets are allowed!
All in all we had a great two night stay!
Thanks again Nancy for your hospitality we will tell our friends!
Mrs. Cohen, Tampa
January 4, 2014