Rated 4.5 out of 5 by 111
Rated 1.0 out of 5.0 by Johnnie33 NYC Business
Terrible service at the check in. Person at the desk was rude and did not understand the situation. Her people skills were lacking.
Manager not on duty. Called but she did not help either. I will never stay here again. This is the only bad review I have given to a H. I. E. and I stay in them all over the USA.
They did call the next day and tell me I was correct and they were sorry. Too late, stay was ruined.
I was not greeted as a IHG rewards customer. She asked me at the last minute if I wanted by give package or points. This is after she had already insulted me.
May 26, 2014
Rated 5.0 out of 5.0 by rghengineer Very convenient and nice place to stay
I enjoyed my stay at this hotel. It is a little isolated in terms of night life; however, that makes it a quieter place to stay. The free continental breakfast was much more plentiful than expected. The room was comfortable, and it was nice to have free WiFi.
The water pressure for the shower was a little low, but that can be overlooked because of the other comfortable features.
May 18, 2014
Rated 4.0 out of 5.0 by decar48 Sleep well
The beds and pillows were very comfy and we both slept well. The front desk people were great as usual.
April 28, 2014
Rated 5.0 out of 5.0 Staff
Josh at the front desk was wonderful. We had even left a ipod and they called us to retrieve it, always smiling. One thing I would recommend is that when we called the website we almost
changed our mind because we were told that there wasnt a shuttle to the baseball stadium, which was incorrect. The shuttle service was great. Thanks for the plesant visit.
April 27, 2014
Rated 5.0 out of 5.0 by Jos26 Convenient location, nice pool
The location was great as it was not far from beaches, parks, museums, shopping and restaurants, with the Cracker Barrel right next door. We also enjoyed the heated swimming pool.
April 1, 2014
Rated 2.0 out of 5.0 by frequent express guests nice staff, could be cleaner, terrible water pressure in shower
first room given had bathroom that had not been cleaned
second room had dried substance running down wall
bathroom had been cleaned but not well
hair in sheets
toilet did not flush well
room did not get cleaned one day
not enough water pressure to wash soap off skin
March 27, 2014
Rated 5.0 out of 5.0 Great staff at front desk
There is a great lady who has checked me in my last 3 visits. I believe she is the manager and her name is Manuela. On one visit, somehow my room had been cancelled by my travel agency. She quickly found the cancelled reservation and got me a room. Another time I had actually booked a smoking room. She knew from previous visits that I never get a smoking room and moved me before I even arrived. She is absolutely professional and awesome.
March 26, 2014
Rated 5.0 out of 5.0 by GFI63 Comfortable - Easy Access to 275 Airport
When staying in St. Petersburg this Hotel is recommended especially if you have an early morning flight from TAMPA. This Hotel is clean and refreshing, cost could be better but again in Florida you get what you pay for. I will definitely stay here next visit. Good Breakfast selection, friendly staff, NO bugs.
March 24, 2014
Rated 3.0 out of 5.0 by boxtour Good place for a few Z's
Overall this was a great hotel especially for an industrial area. Location was convenient for my purposes and the room was nice. I wouldn't consider it as optimal for a family vacation, but for business needs or a place to lay your head when passing through, it's great.
March 19, 2014
Rated 5.0 out of 5.0 by JoeLyn St.Pete Stay
Great property. Front desk attendant suggested great choices for evening dinner in downtown St. Petersburg.
March 18, 2014
Rated 4.0 out of 5.0 by Paul 73 Comfortable and clean room. Good service.
The hotel and the staff were nice. The Location is good to reach by car (very close to the Highway, about 0.3 km, and only about 15 min. drive from downtown St. Pete, but nevertheless there was nothing to hear from the highway traffic).
March 17, 2014
Rated 4.0 out of 5.0 by Homesites Comfortable room and bed
Good room and bed, friendly and helpful front desk staff.
A few neighbours were a bit noisy and disturbed the sleep.
Breakfast helped to make up for it.
Location perfect for our needs.
February 26, 2014
Rated 5.0 out of 5.0 by bruce574798 we had a great stay at the hotel,
everything about the room was great , it had microwave, refrigerator the works .
my only thing that i would like to see change is the smell of the room , it wasnt bad , but i would have love the first smell as u walk in the room to be nice and fresh , the room smelled like they had just scrub carpets and it had that damp carpet smell .
i had purchase a air freshners and place in the room that made it much nicer walking in after shopping . beside that the room was perfect.
February 24, 2014
Rated 5.0 out of 5.0 by Jinty69 A Very Good Holiday Inn Express and Suites
We stayed here for 4 nights and were happy and comfortable throughout our stay. We were using Reward Nights but felt anyway that the room price would have been good value, given the standard of our upgraded room/suite - much appreciated recognition for our Platinum Status, the reasonable variety in the complimentary breakfast, the lovely swimming pool and lounging area,useful laundry room etc. Staff on the front desk were always helpful, offering useful information on the area including local dining options. The breakfast room staff were also well-organised, keeping up supplies and also asking every one present if they wanted anything else before clearing away. The stand-out reception person was Brazilian: I forget her name which I feel bad about! These were the final nights of our two-week tour of the Gulf Coast and we're glad we spent them at this hotel - it's not in the town centre but is very well placed for travel to a wide range of places in the area, including the route to Tampa International airport.. We would happily stay here again.
February 21, 2014
Rated 5.0 out of 5.0 by TampaNana Clean&Comfortable
Stayed here for 1 night as we were passing through on our way to Ft.Myers.Hotel was clean,beds were comfortable and breakfast was hot.Staff was extremely helpful as well.Will most certainly be back
February 19, 2014
Rated 2.0 out of 5.0 by mrdoty56 So bad
Half the time the internet did not work had a hard time to get my sheets changed was due to check out on the 4 February was checked out on 31 jan so if they did not want me there so I left
February 3, 2014
Rated 4.0 out of 5.0 by Ttsi Above Average
A good property that I would rate above average. Nothing special but location is very easy to access, staff is ok and room was clean.
January 30, 2014
Rated 5.0 out of 5.0 by "E#62" Comfortable bed and great service.
I enjoyed my stay at the Holiday Inn Express. The staff was accommodating. My room was ready before check in time and the staff was knowledgeable of the area since this was our first time visiting the St Petersburg area. I would recommend this hotel to my friends.
January 6, 2014
Rated 4.0 out of 5.0 by tm2000 Comfortable king size bed
We choose this hotel each time we are in St Pete because it is close to our daughter's house. It is a nice and comfortable hotel. My only complaint this time is our room had a very strong, musty odor that I found unpleasant. Air freshener did not diminish the scent either. Rates are reasonable in the winter but rather high in summer. Might try the Comfort Inn across the street this summer.
January 5, 2014
Rated 5.0 out of 5.0 by Torpedo A great stay
The hotel staff were very friendly. The room was clean and comfortable. The hotel is located in the center between downtown St. Petersburg and Tampa. So is easy to visit the main attraction from both cities. I highly recommend this hotel,
December 18, 2013
Rated 4.0 out of 5.0 by Matt2727 Big room for us and 3 babies
Our 3 little kids had plenty of room to run in room 411. And the staff were very helpful.
December 16, 2013
Rated 5.0 out of 5.0 by George79 St. Pete Visit
Very nice place. Clean and easy to find off highway. Crackle Barrel next door but we had a nice breakfast at hotel. Workers were friendly and helpful.
December 16, 2013
Rated 4.0 out of 5.0 by mlc7767 Good hotel
This was a good hotel, very clean, good sized rooms, with each room having a pull out sofa bed and a small refrigerator. The only problem we had were noisy neighbors, it seemed like the walls were very thin.
December 2, 2013
Rated 5.0 out of 5.0 by iAlvin recommended stay
nice comfortable king bed, big TV, and quiet place. Nice-looking inside and out. Looked recently remodeled. Friendly staff with great hot breakfast! Conveniently located to Tropicana Field.
November 29, 2013
Rated 2.0 out of 5.0 by crock3 After first night
They never cleaned our room. We left at noon. Did leave the do not disturb inside the room, not on the door. Got back at 9pm to an unkept room and bathroom. The staff person just said they were really full that night and offered nothing. As frequent rewards members we were very upset.
November 28, 2013
Rated 5.0 out of 5.0 by Prudencio Great Service
Excellent staff, breakfast, courtesy and building facilities. Next time I return to this area I will stay in the same place.
November 23, 2013
Rated 5.0 out of 5.0 by tim410158 Highly Recommend this Friendly, Wonderful Hotel
Low price. Tasty breakfast and fine coffee. Comfortable room. Conveniently located. And one of the friendliest, most helpful, professional staffs I've run into in a hotel lately, and I travel for a living.
I wish I knew the names of all the front desk staff to give them the recognition they deserve. At all times they conveyed a pleasant, helpful, and welcoming demeanor, and they sincerely wanted to help.
We were in St Petersburg because of the sudden death of my wife's mother, and we used the lobby/breakfast area a couple of nights for family gatherings. The staff welcomed us to use the room, and one night Craig, at my wife's urging, briefly (and professionally) joined us. Mainly his participation was courteous conversation about why we were gathered, but he won my wife's and her sister's hearts with his kindness and friendliness.
Again, sorry I can't name all the great staff members, including the housekeeping staff who made our room a spotless oasis to return to each night.
We could not be happier about selecting this hotel.
November 19, 2013
Rated 4.0 out of 5.0 by Flalady Great front desk staff.
Manuela was extremely helpful as I was not familiar with the area.
November 15, 2013
Rated 5.0 out of 5.0 Good value hotel
Recommend for value travelers, nice location, free breakfast
November 14, 2013
Rated 5.0 out of 5.0 by GMSReview Content
I booked a double non-smoking room ahead of time online after staying here a year ago and being happy with the experience. Upon check-in I was upgraded to a suite which included a king bed and arm chair/footstool.
Everything about my stay was great. The staff were friendly and always greeted me on my way in and out the door, the breakfast available was good, and having access to coffee/tea in the evening was a nice bonus. The location is perfect if you're needing to get places quickly throughout St. Pete as it is literally right off the highway.
November 12, 2013