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Rated 3.7 out of 5 by 155 reviewers.
Rated 4.0 out of 5.0 Good place to stay Everything is perfect, especially the staffs, who were extremely friendly and helpful. The only catch was that the front desk forgot to give me a waking-up call. January 27, 2015
Rated 4.0 out of 5.0 by Clean and comfortable Room were very comfortable with great pillows. Desk area serves a very good functional area for doing work. January 26, 2015
Rated 4.0 out of 5.0 by Great customer service, pretty good value. I stay at this hotel every time I visit Cleveland to go to Ray's Indoor Mountain Bike park. The biggest reason I keep coming back is the staff. I've genuinely never interacted with anyone working at this hotel who didn't go above and beyond in friendliness and helpfulness. The beds are comfortable and I always get a good night's sleep. January 22, 2015
Rated 2.0 out of 5.0 by Dated hotel Hotel was clean but room and hallway carpets are stained, rooms very tired and look like they were decorated in the eighties.Two vending machines did not work and service at breakfast was very slow, even though there were only two guests.Not a good example of a holiday inn January 19, 2015
Rated 4.0 out of 5.0 by New Years Eve This property was just ok to stay at, nothing exciting but nothing bad either. January 12, 2015
Rated 5.0 out of 5.0 by comfortable bed and room appearance The room was nicely furnished. I particularly liked the strips used to ornament the pillows and the brown covering at the foot of the bed. Quite elegant. We slept great in the comfortable bed. I also love the coconut lime beauty aides. December 30, 2014
Rated 4.0 out of 5.0 by Nice room but... Hotel layout is very confusing for a first-timer. Main entrance drive-up was very narrow and quite congested. Some kind of continental breakfast would have been nice. Didn't have time to order a sit-down breakfast as my meeting time was changed. December 23, 2014
Rated 4.0 out of 5.0 by Buen servicio necesita renovacion, es un buen hotel que necesita algo de reparaciones, elarea de piscina y gimnacio estan adecuadas mas necesita amenidades y mejor señalacion de hubicacion y recidor. December 22, 2014
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