Rated 3.8 out of 5 by 53
Rated 3.0 out of 5.0 by ed614 Breakfast buffet charged in a sneaky way
Our stay at your hotel was unfortunately influenced by the sneaky way in which we were charged for the buffet breakfast.As it was laid out in the lobby, it appeared to be a free offering as we have seen in so many hotels that we have stayed at. The food offerings were set out on the tables and NO mention that this was NOT a free buffet until we were handed a bill for about $21 as we were finishing .
I felt the whole scene was flawed and very cheap on the part of Hotel management.
If you were going to charge, Post a sign near the buffet, or don" set out the buffet at all . Have juat table service in the Café.
December 2, 2013
Rated 5.0 out of 5.0 by Utkarsh Thank You Happy To Stay at Holiday Inn Clinton
The staff maintained a positive attitude and ensured I felt welcome during my stay. Everyone treated me with dignity and respect. I was amazed at the consistency in their performance and willingness to go the extra mile. The staffs was well groomed and took pride as representatives of the Holiday Inn. The manager Michelle & Betty is to be commended. I was eager to provide positive feedback about my stay with co-workers and friends and look forward to my next stay. I wish the company continued success and growth. Once again like to Thanks you all...Happy Thanks Giving :)
November 28, 2013
Rated 2.0 out of 5.0 by Tommy8 security Issues
very poor security - drinking individuals in pool area 11/17 evening with children present, and two security guards there and no follow up and individuals drank when they left, arking dogs next room snd not advised dog frirendly? Continental poor setup and restocking.
November 20, 2013
Rated 5.0 out of 5.0 Pleasantly surprised by almost everything
I recently stayed here simply because I didn't feel like driving home another 100 miles after a rather long and grueling day. I used some points and expected nothing special...just check in, eat, sleep and go home.
Well first thing...Dana at the front desk is an absolute pleasure to deal with. Upbeat and courteous, helpful and genuine. If you get her on your way in you are off to a great start.
Rooms were nice and very clean...it is very clear that they were updated.recently. Despite being just off a busy thruway I heard nothing while awake or asleep.
Pool and gym were a cut above the normal Holiday Inn (at least in my experience) and definitely surprising in an area I didn't even think had a hotel to begin with. Dinner and breakfast were very good and seemed freshly prepared. Overall an excellent stay. Will be back, probably with the wife next time.
November 4, 2013
Rated 4.0 out of 5.0 by DJF67 PRETTY SPOT
This property is under renovations, the bar is very electric looking and the restaurant is quite fancy, overlooking a great in season courtyard with outdoor barbecue and waterfall. The wait staff is very professional. The rooms are modern in lightning and colors. Missed the bedside clock it was on the thermostat. Also t,hey did not offer morning coffee free in the lobby. this is a Holiday Inn Select and first time we stayed at one. The pool area is huge and very modern but it was not heated as advertised.
November 3, 2013
Rated 5.0 out of 5.0 by Kellsite Spacious Room and Very Comfortable Bed
I booked a double bed and was given what I thought was a suite. The room was spacious. I had a place to work, a place to exercise and a place to relax separate from the most comfortable bed to sleep.
I will definite want to stay here again.
October 31, 2013
Rated 4.0 out of 5.0 by Joe505 No clock. Too dark
As a platinum member I was upgraded to a " Mini Suite". Nice room. Keurig and K cups in the room. But, no clock in the room and nowhere near enough light. Also, if you're traveling on business, the desk is small.
October 30, 2013
Rated 3.0 out of 5.0 by Brett1955 Staff support
Told the front desk twice the toilet did not flush properly. Told the maid staff twice we would like the room made up. Second time it was done. Toilet was never fixed. Second morning there was NO hot water. Front desk staff was nice and understanding.
October 27, 2013