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Rated 4.0 out of 5 by 255 reviewers.
Rated 2.0 out of 5.0 by Final Rewiev After staying at this Hotel periodically and for many days, i have decided to finally write a review. I stayed so many days, i got my Spire there this year. To start with, the staff is the most awesome staff in a hotel business, they really work as a team, they are friendly and they try to help the customer in every possible way. I had not one bad experience with the staff. Pets I am a person with allergies and always careful about staying in places taking in pets. There seems to be no pet policy at all. In 2014 i was assured that pets only stay on second floor. This is not the case. I already saw and heard dogs on every floor. I really would want to know what the cleaning procedure is after having a dog in a hotel room. This question was not answered to me in the hotel. Noise Besides hearing kids running around in the hallway or dogs barking sometimes, it is very quiet in the hotel. -- I witnessed a complaint about hearing loud music coming from the bar One-Eleven which is within the Hotel and is so loud that people on second floor can hear it. There also is nothing done about that no sound shield or anything. Room The rooms are clean and satisfying. I have been to Room #512 a few weeks ago and it looked like someone spit against the wall in several spots and the spit ran down the wall. Now i am in this Room again and nothing has changed. After mentioning it, someone tried to wipe it of, it looks better, but only a repainting would do the job. Sometimes the lamps don't stand or hang straight or a bulb or led is missing. I heard a customer mentioning, having to kill a roach in his room. Bathroom The shower is terrible and this problem is in every room. The valve for the shower does not mix the hot and cold water properly. Either it is not warm enough, or it burns. It is only possible to get the right temperature by carefully tapping the lever into the right direction. After mentioning this several times throughout staying in different rooms, nothing changes. Food The breakfast is good. The food is good too. There is complimentary coffee in the morning, that's fine as well. Although there is a Coffee machine in the rooms, they charge $2.00 for a small bottle of water. And there is no complimentary water in the rooms. Throughout the day there is lemon, orange or cucumber water for free in the lobby. Free use of computers and printers. Suites The suites on third floor are facing the pool are, it is very disturbing and noisy in there. While taking a shower after a swim the lights would permanently shut off and let me stand in the shower in the dark. Overall the Hotel is OK. I do not like that peoples complaints about repairable things or improvements are ignored by the management or owner. I hear since August 2014 the management has been replaced 3 times. The owner doesn't really care about maintaining the place so much. I don't mint that there are some things wrong every now and then, but if nobody takes care, that is bad. If an owner doesn't care about the own hotel i wonder how he really feels about guests. August 30, 2015
Rated 5.0 out of 5.0 by Great Stay clean and quiet facility with a friendly staff. Clinton is an adorable town - so even if you're stopping for a short stay, pop into the town .. it's just a mile down the street. Hotel was clean and welcoming. August 29, 2015
Rated 2.0 out of 5.0 by Disappointed..... The bed had a stain in the sheets Internet was VERY slow Broken bench in exercise area with no sign saying it was broken Breakfast is 10.95, which is way too expensive August 28, 2015
Rated 5.0 out of 5.0 by Great service We were organizers of a large bicycling rally for the weekend. The staff was superb and made our event extremely successful! Kathy and Andrew were especially helpful. We would definitely use this hotel for future events. August 26, 2015
Rated 4.0 out of 5.0 by Why No Free Breakfast I try to stay at Holiday Inn Express because it is generally cheaper and cleaner than most Holiday Inns. I do not understand why I have to pay more to stay at HI and then have to pay for breakfast which is free at HIE locations. If there was a HIE in Bridgeport, I would definitely stay there rather than at the HI. August 26, 2015
Rated 4.0 out of 5.0 by Excellent staff Excellent staff. Enjoyed stay. Went to wedding nearby and hotel staff was very accomodating. August 25, 2015
Rated 4.0 out of 5.0 by Nice room, conveniently located. We used accumulated points to spend the night in Clinton, NJ on our way from MA to PA for a long weekend. The hotel is very conveniently located just off of I78. When we arrived, there was a band playing in the lounge and I feared it could be a noisy night. But there was no hint of any noise from the lounge on the 5th floor. We found the room clean and comfortable. The bed was quite soft, and I enjoyed it immensely and had a perfect night's sleep. Unfortunately, my wife prefers a firmer mattress and didn't sleep well at all, opting to spend much of the night laying on the floor. August 25, 2015
Rated 3.0 out of 5.0 by Extra locks are necessary Make sure you secure the door with an extra lock because they clearly didn't care that they rented an already rented room to another person. Parking lot was empty so there must have been other rooms available yet they chose to give our room to someone else during the middle of the night. August 25, 2015
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