Rated 4.0 out of 5 by 328
Rated 5.0 out of 5.0 by Debgen1 Wonderful Service
I just wanted to commend your staff, particularly Natasha, the night manager. She was so upbeat, courteous and a great example of customer service. I arrived at the hotel late last night to find a smiling friendly face welcoming me in such a nice manner. She was that way with everyone and it was a breath of fresh air. My experience at the hotel since this has been my second stay was wonderful. Only one exception, for me, the heating,cooling vents were really loud. Other than that everything was excellent. Breakfast was great also.
Thanks for doing a great job and providing good training to your staff and value to your customers.
January 26, 2016
Rated 5.0 out of 5.0 by Penguin11 Comfort when away from home
This hotel is the closest one to work when I travel. So, it's good that the atmosphere is gorgeous. I love the stair case :)
I would like to see a better variety of food offered on the menu though and to be honest with what the food actually is; ex...when you say "fresh calamari" - that doesn't mean breaded and previously frozen. All in all, the food is tasty.
I would also request that the gym open at 4 -5 AM instead of 6am - most business people need to be at work and need to shower before work. 6am opening for the gym is much too late - especially in comparison of other Holiday Inn's where the gym in open all night. Very inconvenient.
I do like this place though. Staff is always friendly and helpful.
January 25, 2016
Rated 3.0 out of 5.0 by happycamper51 Staff and Food Great
Food excellent, room service prompt, AC/Heat in room runs cold to hot to cold again even when thermostat is set at just one temperature. Room Wi Fi is abysmal at best, only worked twice in a week. Take your laptop or tablet to the second floor business area, sit in a chair, and the Wi Fi is very quick, but not convenient if I have to leave my room. Rooms cleans but I have the same complaints as the others, room temperature and Wi Fi.
January 18, 2016
Rated 5.0 out of 5.0 by LGF Horses Comfortable, friendly and convenient
I stop at this hotel overnight before traveling into NYC on business the next day. It is easy to get to from Rt 78 and a quick drive into NYC. It is quiet and safe and clean - all that I need for a relaxing overnight stay after a long drive. It is also convenient to shops and restaurants that I enjoy. The staff is very friendly and they allowed my two small dogs with no hassles.
January 16, 2016
Rated 5.0 out of 5.0 by Carmela1 Love it there!
I've stayed at this Holiday Inn before and always enjoy it. I did find the room dim and would like additional lighting. It was co dim I couldn't read the directions for the thermostat so was unable to change it and would have liked to raise the temperature.
January 15, 2016
Rated 5.0 out of 5.0 by milljack a clean and comfortable place to stay
i enjoyed my stay at the holiday inn very much. the facility was extremely clean and comfortable. it was my first time there but i was treated like a returning, familiar customer. the next time i need to stay in that area i know where i'll be staying.
January 13, 2016
Rated 3.0 out of 5.0 by Davoz Buffet in Wi-Fi
The buffet food did not taste very well it tasted like it's been out for days and the Wi-Fi kept going out causing me to have to work late to catch up on my workload not a lot of time to sleep
January 12, 2016
Rated 3.0 out of 5.0 by Janvier27 Great pool, not so great internet connection
As I said earlier, the pool space was great, the room and inn were clean, the staff was adequate though we were given incorrect information about the time breakfast was finished, which caused a small confrontation with the waiter there. The biggest problem was the internet connection.
January 8, 2016