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Rated 4.1 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 great night excellent front desk, great and quiet area, comfortable bed and great service, hotel very clean September 3, 2015
Rated 5.0 out of 5.0 by Not your stereotypical NJ Holiday Inn This property was a last minute reservation and I entered thinking it would be a stereotypical NJ interstate Holiday Inn. Boy was I wrong! What a great property. The front desk staff were very friendly and quick and gave me an unsolicited free upgrade to a mini-suite. Both me and my dogs appreciated that. The hotel is dog friendly, and has a very large parking lot surrounded by woods...great for dog walking. The room was very clean, well appointed and quite comfortable. Very large too, with fridge, microwave, Keurig coffee maker with coffee, large sofa, corner chair, large work desk, etc... in other words, a great room. I was in room 226. Good tv channel selection. I didn't eat at the restaurant, but the smells were awesome and it looked like a neat place to eat. The lobby on the first floor is large and pretty neat to look at. There is a nightclub/bar on the first floor, directly below my room, and I did not hear the loud music that Saturday night through the floor in my room....thankfully. I did not use the indoor pool or the fitness center, but I did check them out. I wish I had brought my swim trunks, the heated pool looked like a great way to relax after driving all day. Check in and check out's were a breeze, took less than 1 minute to check in (with upgrade), and less than 15 seconds to check out. Second floor lobby in rear was great so I could carry all my stuff without going through the main lobby. Great for the dogs too. I kinda wish I had to stay another night!! Property is obviously older, but recently was renovated. I think there is still some renovations going on, but no construction noise or dirt or debris. Very, VERY easy to get on and off the interstate. September 1, 2015
Rated 2.0 out of 5.0 by Final Rewiev After staying at this Hotel periodically and for many days, i have decided to finally write a review. I stayed so many days, i got my Spire there this year. To start with, the staff is the most awesome staff in a hotel business, they really work as a team, they are friendly and they try to help the customer in every possible way. I had not one bad experience with the staff. Pets I am a person with allergies and always careful about staying in places taking in pets. There seems to be no pet policy at all. In 2014 i was assured that pets only stay on second floor. This is not the case. I already saw and heard dogs on every floor. I really would want to know what the cleaning procedure is after having a dog in a hotel room. This question was not answered to me in the hotel. Noise Besides hearing kids running around in the hallway or dogs barking sometimes, it is very quiet in the hotel. -- I witnessed a complaint about hearing loud music coming from the bar One-Eleven which is within the Hotel and is so loud that people on second floor can hear it. There also is nothing done about that no sound shield or anything. Room The rooms are clean and satisfying. I have been to Room #512 a few weeks ago and it looked like someone spit against the wall in several spots and the spit ran down the wall. Now i am in this Room again and nothing has changed. After mentioning it, someone tried to wipe it of, it looks better, but only a repainting would do the job. Sometimes the lamps don't stand or hang straight or a bulb or led is missing. I heard a customer mentioning, having to kill a roach in his room. Bathroom The shower is terrible and this problem is in every room. The valve for the shower does not mix the hot and cold water properly. Either it is not warm enough, or it burns. It is only possible to get the right temperature by carefully tapping the lever into the right direction. After mentioning this several times throughout staying in different rooms, nothing changes. Food The breakfast is good. The food is good too. There is complimentary coffee in the morning, that's fine as well. Although there is a Coffee machine in the rooms, they charge $2.00 for a small bottle of water. And there is no complimentary water in the rooms. Throughout the day there is lemon, orange or cucumber water for free in the lobby. Free use of computers and printers. Suites The suites on third floor are facing the pool are, it is very disturbing and noisy in there. While taking a shower after a swim the lights would permanently shut off and let me stand in the shower in the dark. Overall the Hotel is OK. I do not like that peoples complaints about repairable things or improvements are ignored by the management or owner. I hear since August 2014 the management has been replaced 3 times. The owner doesn't really care about maintaining the place so much. I don't mint that there are some things wrong every now and then, but if nobody takes care, that is bad. If an owner doesn't care about the own hotel i wonder how he really feels about guests. August 30, 2015
Rated 5.0 out of 5.0 by Great Stay clean and quiet facility with a friendly staff. Clinton is an adorable town - so even if you're stopping for a short stay, pop into the town .. it's just a mile down the street. Hotel was clean and welcoming. August 29, 2015
Rated 2.0 out of 5.0 by Disappointed..... The bed had a stain in the sheets Internet was VERY slow Broken bench in exercise area with no sign saying it was broken Breakfast is 10.95, which is way too expensive August 28, 2015
Rated 5.0 out of 5.0 by Great service We were organizers of a large bicycling rally for the weekend. The staff was superb and made our event extremely successful! Kathy and Andrew were especially helpful. We would definitely use this hotel for future events. August 26, 2015
Rated 4.0 out of 5.0 by Why No Free Breakfast I try to stay at Holiday Inn Express because it is generally cheaper and cleaner than most Holiday Inns. I do not understand why I have to pay more to stay at HI and then have to pay for breakfast which is free at HIE locations. If there was a HIE in Bridgeport, I would definitely stay there rather than at the HI. August 26, 2015
Rated 4.0 out of 5.0 by Excellent staff Excellent staff. Enjoyed stay. Went to wedding nearby and hotel staff was very accomodating. August 25, 2015
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