Rated 4.5 out of 5 by 258
Rated 5.0 out of 5.0 by Jdd007 Holiday Inn Kochi
If you happen to visit Kochi and want to stay in a hotel that is equal to stateside 4&5 star hotels, then you may want to take a look at the Holiday Inn. Awesome staff, Santosh, Anwar, Rose, Jain,
April 16, 2015
Rated 5.0 out of 5.0 by Kalyana Overall Great Experience
Comfort, good service, staff is good, food taste is good.
April 15, 2015
Rated 5.0 out of 5.0 by Abrahams25 An Excellent Service to a Platinum Ambassador member
I have been to many Holiday Inn hotels around the world. Being a Platinum member, I indeed have some privileges when it comes to my stay, but when the Hotel staff went out of their way doing their service its commendable and worthy of appreciation.
Well, I had a guest over, and one of his personal belonging was seemingly mistreated and incidentally got damaged in the process. Initially there was some investigation done regarding the matter, and though I am not privy to what happens concerning their internal processes, at hindsight I can rest assured that the matter was amicably resolved. This was my guest for one evening and not staying at the hotel, an outsider, but the hotel staff decided to reimburse the expenses incurred in repairing the damage caused and which was respectfully cleared.
I would like to thank the floor manager, Santosh, and Director of Security, <sorry, I tend to forget his name>, for their admirable assistance quick resolution.
Overall, my stay was wonderful, while this was my second visit, a leisure one. I will try their buffet lunch/dinner the next time, they have a great spread, I checked.
I hope they continue to serve and exceed customer expectations.
April 15, 2015
Rated 5.0 out of 5.0 by pkr2009 Well mannered and supportive staff
Value for money.
Well mannered, supportive, responsive, helpful, cordial, cooperative staff. Excellent morning breakfast with wide range of food stuff to meet the need of customers. Good room service.
April 14, 2015
Rated 5.0 out of 5.0 by rr4179 My stay with you was very pleasant. Thanks for the services offered.
I would like to add-on, if you can also list out a guest's entitlement during the stay, on check-in as a written communication, for e.g.
No of Pieces of laundry entitled
Breakfast, lunch/dinner what ever is entitled
Wi-Fi connection charges/entitlement, and the Wi-Fi log in details
Surely, may not sound a great idea, but I would have liked it if informed of them in written on check-in.
Once again thanks for the services and pleasant stay offered.
April 14, 2015
Rated 5.0 out of 5.0 by Ayyangar at least one of the pillows should be comfortable
my stay in Holiday Inn, Cochin was pleasant, comfortable and very brief, actually one night and one day in that orfer
April 7, 2015
Rated 5.0 out of 5.0 by Shapur Relaxing Stay
A comfortable stay to return to after a grueling business meetings and travel
April 6, 2015
Rated 4.0 out of 5.0 by JDG72 Very Comfy bed after long flight
Comfortable and relaxing sty. Just unfortunately to far from tourist attractions.
April 5, 2015