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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 546 reviews
96%
Recommend This Property

Ratings Breakdown

546reviews

  • 5 Stars
    379
  • 4 Stars
    125
  • 3 Stars
    26
  • 2 Stars
    10
  • 1 Stars
    6

Great Staff and good value

By

July 22, 2016

club

The staff here is great, always ready to help. great location. close to LULU Mall

Posted byHotelStaff
July 25, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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You made my business visit more than a leisure

By

July 19, 2016

Its been a privilege staying at the hotel, the ambience was exhilarating. The hotel staff was very jovial and amiable and easy to interact with. The day begins with Masala and once you enter the place, it just makes your day. Hats off people !!!

Posted byHotelStaff
July 21, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
Posted byHotelStaff
July 21, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Warm welcome and great food

By

July 15, 2016

club

I was happy with the warm welcome I received and support during the check-in process

Posted byHotelStaff
July 16, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Very Nice Hotel

By

July 15, 2016

platinumelite

Typical IHG hotel, warm welcome, was upgraded coz I am a platinum elite, nice rooms , city location and nice food.
Dinner and service in the restuarant can get better.
Overall a very good experience, very IHG like.

Posted byHotelStaff
July 19, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Great Membership Benefits

By

July 13, 2016

club

As an IHL member i got a late checkout at 4pm. which was really helpful. enjoyed the service and friendly staff

Posted byHotelStaff
July 14, 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Kunal Shanker, General Manager
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Good base to stay

By

July 10, 2016

platinumelite

I have been staying at this hotel for business purposes and find it an excellent place to base yourself for access to areas of Kerala and also comfort of a friendly environment.

Posted byHotelStaff
July 13, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Caring, response and cleaning

By

July 10, 2016

club

Already mentioned my review in the survey. The restaurant should be more organized and clean in terms of the staff, the quality food.

Posted byHotelStaff
July 14, 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Kunal Shanker, General Manager
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Comfortable

By

July 09, 2016

club

Great place to stay with family for pleasure as well as for business purpose

Posted byHotelStaff
July 11, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Exceptional Hospitality

By

July 08, 2016

I had a wonderful stay at the Holiday Inn. The staff were warm, genuinely friendly and helpful. The food was exceptional. Highly recommended

Posted byHotelStaff
July 09, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Good service and ambience. Very good Food

By

July 08, 2016

club

The service is very good and the food too. However the level was not as the previous visits.

Posted byHotelStaff
July 12, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Pleasant

By

July 08, 2016

club

Loved it overall, I am staying at the hotel for the second time within a month and in fact writing this review during my second stay. Thanks to Holiday Inn Kochi.

Posted byHotelStaff
July 12, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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Holiday Inn Kochi

By

July 06, 2016

club

It was a pleasant Stay! Nice Food, Good Property. I would recommend this hotel.

Posted byHotelStaff
July 09, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kunal Shanker, General Manager
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