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Rated 4.6 out of 5 by 225 reviewers.
Rated 4.0 out of 5.0 by Family Break Stayed for two nights in August. Requested a quiet room on booking and the room was indeed quiet. Food was good at breakfast and dinner. It was especially good value as both our kids ate for free. The hotel was in a good position. We visited Colchester Zoo, Frinton and Colchester Castle museum. We used the pool, which we enjoyed, but I did think it looked a bit dirty in and around the pool and there a few mosaic tiles missing. We would visit again if we could get a cheap rate. I would not pay the full price. September 4, 2014
Rated 5.0 out of 5.0 by Welcoming staff All staff were very welcoming and although some were obviously just starting training were very helpful. Breakfast was a little chaotic as too few staff and therefore had to find everything oneself. Could have done with better signs showing where drinks were or more staff to aid us older people. September 2, 2014
Rated 5.0 out of 5.0 by Great service very helpful for disabled people nothing was a problem including my mobility scooter September 2, 2014
Rated 5.0 out of 5.0 by An excellent short stay hotel We have used the Holiday Inn Colchester on numerous occasions and find it always delivers a clean, pleasant and comfortable stay with everything we need. The Staff are always particularly friendly and helpful and, with the amenities the hotel offers and the ease of access, this remains out first choice for any visit to Colchester or the surrounding areas. The fact that there is also a pool, steam-room and Jacuzzi to relax in is an added bonus after a long drive. If I have to offer any negatives I'd admit to being disappointed with the sirloin steak at dinner: it was not the finest cut of meat and it required significantly more effort to cut than I like. I'd therefore recommend beef in the form of the burger rather than the steak. But with that one small exception, an excellent stay and I am happy to recommend the hotel most highly. The reason "Sleep Quality" was marked down in the review was simply because neither of us were particularly comfortable on the mattress. This is more likely due to being used to a "memory foam" mattress at home than a flaw with the hotel. September 2, 2014
Rated 5.0 out of 5.0 by Excellent location, very helpful staff tayed here for 3 nights over the Bank holiday weekend and was very impressed with the loacation, the friendly and very helpful staff, the leisure facilities and the dining experience. The children enjoyed the use of the pool on the days we were unable to get out when it rained. We were close to the zoo and the seaside and shopping facilities. September 1, 2014
Rated 4.0 out of 5.0 by Great Place Friendly staff and they try their best to make you welcome, good location and the restaurant is good too and very nice spa attached to the hotel which give it bit extra things to make you relax and very friendly for family as well. August 31, 2014
Rated 3.0 out of 5.0 by food a problem the only problem was food as when I stayed before was really very good but this time not so good I also invited people to have dinner and they were not happy as they have stayed there as well and loved it so food was a problem Mrs Rhodes . August 31, 2014
Rated 4.0 out of 5.0 by Comfortable Room Overall I was very impressed with this hotel. The room and bed were very comfortable and the staff pleasant. The only downside was the restaurant was very short staffed on one of the mornings for breakfast. There were no clean tables and not much hot food available but I understand that they had been extremely busy. However, a table was cleaned when I managed to find someone to do this and the chef was amazing as he juggled cooking several requirements from guests so I award the staff for this but maybe management should look at providing assistance in these circumstances. I would definitely consider staying here again. August 30, 2014
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