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Rated 4.6 out of 5 by 216 reviewers.
Rated 5.0 out of 5.0 by Great for business stays This was my second stay and once again I enjoyed it very much. It's easy to get to, ample parking, nice rooms and the food in the restaurant is always very good. Hopefully one day I'll make it to the leisure centre as well. August 19, 2014
Rated 5.0 out of 5.0 by Good place to Stop A family event caused us to stay overnight at 'Holiday Inn Colchester'. The hotel choice being down to value, reviews and location. Also the pool was an added attraction as we had had a long day. We had a great stay and could not really fault the staff, facilities and service. Will book again when in the area. August 14, 2014
Rated 2.0 out of 5.0 by Noisy room Windows that dont closer properly and banging communal doors do not make for a good nigths sleep. Was left dissapointed. August 11, 2014
Rated 5.0 out of 5.0 by Holiday Inn near Colchester About 3 miles outside of Colchester this Holiday Inn surpasses any I have had occasion to stay at during 2014. Hard to put your finger on exactly what makes me rate it so highly but the staff have a lot to do with it. I think they are all committed to making the hotel shine with its guests and they succeed. Each one of the staff I encountered appeared happy in their work. Professional and customer focussed they are doing a great job. Recommended. August 8, 2014
Rated 5.0 out of 5.0 by Staff helped make the stay a success Stayed at The Holiday Inn in conjunction with friends renewal of vows. we had a fantastic celebration which was helped along by all the front of house and associated staff. Nothing was too much trouble for any of them, considering the majority were I should say in their early twenties they all showed professionalism, also the majority of the staff were local to the area, Our thanks to all the staff August 6, 2014
Rated 5.0 out of 5.0 by First class staff but scanderlous wine prices Why does the management think it justified to charge a minimum 18 pounds for an ordinary run of the mill bottle of red wine which we all can purchase from our local supermarket for 5 pounds.To add insult to injury a 250 mil glass was 7.50 pence would you believe!!! .With food I can fully accept that I should pay for the chefs expertise as on both nights of our stay we paid approximately 12 pounds for a mouth watering tasty meal which I have no problem with.I mentioned the above to the restaurant management who appeared to accept the point being made.It was noticeable there was an absence of wine bottles on adjoining diners tables. Whilst the above wrankles it did not diminish the real plus in that all of the workforce from the front desk,bar and restaurant staff were exceptionally friendly,helpful and efficient;possibly the best staff I have encountered home or abroad August 6, 2014
Rated 5.0 out of 5.0 by Convenient for visiting Colchester Had a peaceful time at the Holiday Inn Colchester. Staff are friendly and helpful. Breakfast can be a little on the pricey side if there are four of you as teenagers do not qualify for the kids eat free, however there are other outlets available across the A12. Very convenient for visiting colchester zoo, castle and Beth Chatto Garden. (by car) August 6, 2014
Rated 5.0 out of 5.0 by Excellent location and Breakfast An easy hotel to find just off the A12. Bus stop close by to take you into town. Reception staff excellent and breakfast great. August 5, 2014
Rated 5.0 out of 5.0 by Excellent staff The staff at this hotel were outstanding! They were all friendly and helpful and were never too busy to give you very attentive service. The room was very clean and comfortable and it was good to have a choice of pillows.The food was of good quality and there was ample choice both for dinner and breakfast. The chef was available at breakfast to cook anything not readily available and keep the hot food hot and fresh. I would recommend this hotel to anyone wanting to stay in the area. July 31, 2014
Rated 4.0 out of 5.0 by Colchester Stay Good hotel & facilities, staff we're great. Would recommend this to friends & if in the area would stay again. July 28, 2014
Rated 5.0 out of 5.0 by Great stay Pleasantly surprised with facilities offered for the price paid. Room comfortable and well furnished.Windows easy to open !!Adequate storage. Ample tea/coffee etc. Bathroom fine although shower rather weak and leaking a little from pipe/shower head. Breakfast fine with good choices. Service for dinner in restaurant was rather slow but the food was excellent for the price with lots of choice. Easy parking and newspapers to order. Welcome on arrival was lovely and inspired me to sign at once for loyalty scheme. First impressions really do count !! Will definitely use this chain in the future - in fact booked whilst there for another 3 nights next month. July 24, 2014
Rated 5.0 out of 5.0 by leisure trip family in Colchester with no space to put up guests , so always stay at Holiday inn with other family members. always a popular place with us all . staff so helpful and friendly. July 24, 2014
Rated 5.0 out of 5.0 by Just what we needed The room was comfortable and the bed nice and firm. Staff were friendly and helpful. Hotel accessible by road and Car parking was good. Air con was quiet and efficient brilliant in this hot spell. Breakfast was sufficient with a reasonably wide choice. Would definitely stay again. July 23, 2014
Rated 5.0 out of 5.0 by Relaxed ambiance, quiet suroundings Large grassed areas around the Inn, although neat and well kept could be put to better use. Perhaps more seating for guests to use - evening strolls after dinner, waiting for Taxis, Family pickups, additional transport etc. Or just to enjoy the weather!! Although the main pickup takes place at the front of the Inn, the seating could prove invaluable for long stay guests who choose the grounds to relax in during the course of their stay. July 23, 2014
Rated 5.0 out of 5.0 by Great location, comfortable beds with good service We selected this hotel for its' location for a touring base for the Essex coast line. It proved to be a Great location with good service, comfortable beds clean July 22, 2014
Rated 5.0 out of 5.0 by Great Service The staff at this Holiday Inn are all excellent. I felt welcomed and comfortable from the moment I arrived. The only slight surprise were the bar costs which I thought were outrageous @ £6.75 for a medium sized glass of sauvignon blanc! At least it stopped me from the usual 2 or 3 glasses I might have had! That was the only fault in my short stay, other than that I found everything to be what I'd expect. The conference facilities were excellent, and the Conference Manager was friendly, professional and very helpful. July 22, 2014
Rated 5.0 out of 5.0 Nothing to complain about at all- Well done Holiday Inn! From Receptionists to restaurant staff to cleaners, they were all pleasant, friendly and helpful, nothing was too much trouble. In all our dealings with ALL staff they finished with the question, is there anything else I can help you with? We needed to have a 6.30 am breakfast to get to a graduation ceremony early and the buffet was well stocked, hot, varied and plentiful, service was quick and efficient. Our room was comfortable, clean and during a heatwave was airconditioned perfectly. We were able to sleep extremely well and wake up refreshed to enjoy our special occasion with our son who was also staying at the hotel. We booked our room on line and then made a second reservation for our son two weeks later and were please to find we had been given neighbouring rooms automatically. We would definitely stay here again and thoroughly recommend this hotel. July 21, 2014
Rated 4.0 out of 5.0 by Ideal location in Colchester Hotel chosen primarily for it's location near to Colchester Zoo, and the availability of a wheelchair accessible room, and with Rewards Club membership you now receive a great discount and free internet in the UK and this was a great boon to keeping the overall costs of our 2 night stay reasonable. The Staff in all areas were welcoming and helpful, a great breakfast with lots of choice, and we would certainly stay here again, of course nothing is perfect and our room was a bit warm for us, but overall a very good stay at a nice hotel with great staff. July 21, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice hotel,staff excellent . Car an advantage as slightly out of colchester. July 19, 2014
Rated 4.0 out of 5.0 by Evening Receptionist The evening receptionist was excellent she dealt with the booking error, not The Holiday Inn fault, promptly and efficiently, however the morning receptionist did not and was quite rude. The bedroom was excellent however the bed was far to hard for me, this was my second stay and my second bad nights sleep July 16, 2014
Rated 4.0 out of 5.0 by Rooms a bit variable, good facilities Our room was not as good as others, our bathroom was a bit dated and the power shower wasn't very powerful. The bar, breakfast and pool were good. We were meant to be sitting together as a large group for breakfast however there wasn't enough space and we also had to wait for food at the buffet. The sleep was not so great as we could hear a train line. The location suited us and the staff were very friendly. July 16, 2014
Rated 5.0 out of 5.0 by comfort of room found the room to be comfortable and well equipped. The bed was a bit small, used to kingsize! Children running up and down corridor late at night a nuisance but not really fault of hotel. Lovely light excluding curtains meant we did not get awakened by sunshine blaring in. July 16, 2014
Rated 3.0 out of 5.0 by Poor second bed in guest room, average service Sofa bed was terrible, and my daughters ended up not being able to sleep - we switched bed, and 1" mattress on the sofa bed is not acceptable. Very uncomfortable. We had an even more restless night due to a party being held for a wedding, with people passing room over the 11:00pm to 2pm time period, fine in their world, but we were trying to sleep for an early start. Once quiet, we slept despite above aforementioned bed issues, then went for showers. 3 people (2 x teenage daughters) and only 2 towels available in the "family" room. Went for breakfast - told it was not included, contrary to the check in queries the night before - eventually sorted as they excluded them from the final bill, of which I was pleased, since the hot breakfast menu was rubbish, no eggs, no bacon, little that was left was obviously under the heat lamps for months... no chef available in our short time frame to wait for fresh to be cooked. Went to Macdonalds for a breakfast wrap after a coffee (that was a good coffee BTW) July 16, 2014
Rated 5.0 out of 5.0 by Bee4 We received the warmest welcome at this hotel.(Indre hope I spelt her name right)the receptionist on duty was so helpful and friendly with a lovely warm personality.We had a very comfortable stay for 2 nights.Good breakfast plenty of choice available.My husband loved the pool and sauna.Would stay here again. July 15, 2014
Rated 5.0 out of 5.0 by Great service at front desk I stay in a lot of hotels, but i always look forward to staying here as the staff remember you and enquire after any needs or concerns. July 15, 2014
Rated 5.0 out of 5.0 by Great Facility The staff member on reception was excellent, probably the best I have ever come accross. She was professional, cheerful and very welcoming. The pool and facilites associated with it were excellent and had good opening hours. The only downside was there were no vending facilites for drinks or snack and although they were available in the room, they were typically very expensive. July 10, 2014
Rated 4.0 out of 5.0 by Good place to stay. Nicely situated off the A12 made the hotel a good place to stop. Just half a mile away is a mega Sainsbury's for more than just bits and bobs. Staff are friendly and engaging. The bar is well staffed and service is good. Breakfast is buffet style and plentiful, with a chef to cook your eggs in front of you, so they're fresh so to speak. Room is average for the price, sofa was dirty and shower didn't work, and consumables not replenished every day, reported it to the desk, she seemed indifferent to the feedback. July 8, 2014
Rated 5.0 out of 5.0 by Excellent Room and Service The bedroom and the hotel generally was excellent. We stayed on a Sunday night and the restaurant was already fully booked so we had to have a bar meal. Food only average and relatively expensive but maybe because it was a Sunday evening. July 6, 2014
Rated 4.0 out of 5.0 by Relaxing Spa and nice room Overall our stay was extremely plesurable with friendly and polite staff who were more than willing to help. A big, clean room with air conditioning and spacious bathroom with plenty of towels. Excellent pool and spa available upto 10pm with easy access and towels on entering the facilities. July 5, 2014
Rated 5.0 out of 5.0 by Very good value Would recommend the hotel without reservation. Should we visit the area again we would certainly stay at this hotel. July 4, 2014
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