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Rated 4.5 out of 5 by 293 reviewers.
Rated 5.0 out of 5.0 by Helpful staff and good place to stay All staff were most helpful. The restaurant had a good range of food. Good bar area. All was clean and nothing tired. February 25, 2015
Rated 5.0 out of 5.0 by Friendly staff and pleasurable stay Travelled down from North Wales to attend a family funeral, arrived early cannot compliment the staf enough on their proffessinal manner in which they were able to provide an early check in for my family wife and and x2 girls. This allowed us to completely relax and unwind after the long drive down. Although the bed wasnt as good as our previous stay in the summer the pleasant surroudings and great facilities made the stay very enjoyable with my wife and children taking full advantage of the pool and spa facilities. I would have no hesitation recommending this hotel as a central location for carryout either business or pleasure activities in and around Colchester, its within easy access to main A12 and A120 and only a few miles outside the town centre. February 17, 2015
Rated 4.0 out of 5.0 by Enjoyed my staff apart from! Staff were great, food was excellent, had one slight problem with bathroom cleanlinness...I found a couple of body hairs that were not mine around the bath area, Also my shampoo and shower wash were not replaced after my first night of 2 stay. Ignoring this my room was very spacious and my bed was very comfortable and I slept well with no noise distraction. February 15, 2015
Rated 5.0 out of 5.0 by good value our visit wasto see familly in the area.we will definately stay again in the near future.our only problem is the bed was a little onthe hard side February 14, 2015
Rated 5.0 out of 5.0 by Great hotel warm and friendly greeting, great relaxing ambience, friendly and efficient staff and good food at the bar or resdtaurant. Peaceful location, all you could want for a business stop over, have stayed before and will stay again when next in the area February 9, 2015
Rated 5.0 out of 5.0 by Customer Experience Excellent interaction and an awareness of customer centricity February 9, 2015
Rated 5.0 out of 5.0 by Very nice place to stay I stay here every week and must say its a lovely hotel. The food is also top quality and the staff and the housekeeping staff are all very lovely. February 8, 2015
Rated 5.0 out of 5.0 by Perfect location for weekend visit Hotel was perfectly situated for a visit to my family for a party nearby during the wekend. Both my wife and I were extremely happy with the room, the service and especially the staff on reception who always had a smile and a greeting when we passed or had an enquiry. Breakfast was very good and only comment is that the voucher system for residents was not well highlighted. Bar and reataurant area was clean and tidy with good tv access to the weekend sports. Staff were friendly and efficient. Parking was easily available outside. Room and bathroom were both warm and clean. Overall, cannot fault anything. Lovely weekend - stayed four nights, not one as posted (booked three nights, then another one preceding as requred). February 6, 2015
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