Rated 4.2 out of 5 by 504
Rated 5.0 out of 5.0 by jrib99 Great service
A short stay at a comfortable, friendly and clean hotel. Does exactly what it says on the tin
June 21, 2016
Rated 3.0 out of 5.0 by THEBIG My One night stay
Good value and location. Was in process of modernising and refreshing some rooms during my visit so there was a mild smell of paint which was not overpowering.
The room had obviously had a modern bathroom update and fresh paint so was quite pleasant.
Internet was quite slow but available in all places that i visited.
Overall a reasonable stay and an very comfortable nights sleep
June 21, 2016
Rated 3.0 out of 5.0 by Rover9999 Good for an occasional night
I was placed in a room which was at the end of a corridor overlooking a railway line which was noisy and a main road which was also noticeable throughout the night. It was apparent that this hotel had been squeezed into a space which was otherwise unuseable and that was reflected in the (lack of) sleep experience
June 21, 2016
Rated 5.0 out of 5.0 by Tini42 Pleasant stay and good service.
As regular Holiday Inn guests my wife and I thoroughly enjoyed our brief stay at the Colchester property. Staff, although a little short on the ground, were extremely pleasant and helpful. Unfortunately dining room service was slow - blamed on 'we have a number of staff off sick and there is a tour bus load in'. There is no apparent plan to call in reserve staff in such circumstances.
June 20, 2016
Rated 5.0 out of 5.0 by saints man excellent service
convenient location and value for money - happy to recommend it to anyone else
June 15, 2016
Rated 4.0 out of 5.0 by Buddy71 Well done staff!
It's because of the staff at the Holiday Inn in Colchester that ensure we keep choosing The Holiday Inn group of hotels when making future trips.
June 7, 2016
Rated 5.0 out of 5.0 by TravellingInterim Colchester Holiday Inn - upgraded rooms
Been staying here weekdays on business for 7months.
The hotel has progressed through a bedroom refurbishment programme with minimal disruption; the results are very good.
Some problems existed with housekeeping (non-replenishment of tea/coffee, shower gel etc).. these were always rectified promptly and courteously by Front Desk team, and in the background hotel management worked effectively to preclude further issues. Problem resolved short and long term.
Food and beverage service both in room and in restaurant is great: varied, well presented and tailored to my specific needs as needed.
Leisure facilities are good albeit every now and again the steam room needs the "air freshener" topping up (as happens in most gyms/hotel leisure facilities). Quickly rectified when requested.
It is true over the winter of 2015/16 the hotel had some issues with housekeeping as mentioned above however Management has worked tirelessly to resolve these... the service has been back up to standard since early 2016, together with a few personal touches here and there to make you feel more welcome.
The people make this a great hotel now: from General Management, Front Desk, Leisure, through to the Food
June 6, 2016
Rated 2.0 out of 5.0 by fj54 Overcharged
Some Electric Mains Sockets did not work
Cold to Lukewarm shower at best
Poor decorating left paint splashes
Reception staff did not deal well with overcharging issue
June 5, 2016