Rated 4.3 out of 5 by 55
Rated 3.0 out of 5.0 by BiznessTrvlr Very Disappointed in the helpfulness of the staff and readiness of rooms
I travel a considerable amount of time throughout the year with the company I work with (probably averaging around 24-30 weeks out of the year.) I have stayed at this hotel at least on 3 seperate occassion this year alone without issue. However, my most recent stay was really frustrating. I arrived in College Station around 12 noon after driving about 5 hours from Lafayette, LA. The normally responsive staff was slow to recognize me standing there, even though they had two people behind the counter. When I was finally recognized, I was told that there were rooms available, but not cleaned. No problem. I asked when should I check back. I was told an hour. Ok - Sunday afternoon, I'm thinking grab a bite maybe watch some football to kill some time. I check back at 3:30. There is an empty parking lot (seriously - maybe 3 cars, which was 2 less than when I arrived at 12). I checked back at 3:45 and to my dismay - still not one room cleaned or ready. I intentionally choose IHG hotels, for both the value and convienance. I am a platinum rewards member and have been for the last 5 years. I also understand that check in is at 4. But it is extremely frustrating to have to be told repeatidly that rooms are not available because they are not cleaned, especially when the hotel is empty. Normally, I have good things to say about this particular hotel - but not this particular occassion.
October 29, 2013
Rated 5.0 out of 5.0 by Spoiler great stay super nice
Was very nice getting greeted with smiling faces when i entered the lobby..was thanked for being a rewards member..
October 26, 2013
Rated 5.0 out of 5.0 by Mamafootball52 IT DOESN'T GET ANY BETTER
This property was absolutely stellar! From the cleanliness of the facilities, to the outstanding amenities & professional staff! Food was wonderful, room was perfection, and top quality bedding!
October 17, 2013
Rated 5.0 out of 5.0 by Mlark Management/employees
Excellent place to stay! I am at this hotel most every week and notice the managers are working early morning and still working when I get to hotel late evening. They are always extremely helpful and go out of their way to make it a pleasant stay!
October 6, 2013
Rated 5.0 out of 5.0 by jd19 To attend family wedding
Very friendly front desk and staff. I had two rooms for three days, rooms were very clean and housekeeping staff did a great job. A perfect place to stay and will again if I am in the area. A special thank you to AJ who went out of her way to check on us and make sure we enjoyed our stay.
October 5, 2013
Rated 2.0 out of 5.0 by Experiencedtraveler73 No breakfast, no bueno
Given the options in San Antonio to receive breakfast and dinner for free as a member of hotel rewards programs. It amazes me that the Holiday Inn does not provide either for their customers. Instead we receive 1 coupon for either an appetizer, a drink, or a breakfast, without regard to the length of your stay. I can't believe anyone would choose to stay there. I know I won't ever again.
October 1, 2013
Rated 5.0 out of 5.0 by akljj Akljj
Great place to stay. Nice and clean and new looking property. The only complaint was that our iron was broken and we couldn't get another until the next morning because the front desk said they were all locked up in the managers office till the next morning. Other than that, it was perfect! We have stayed here before and will return again when we visit our son at A&M.
September 4, 2013
Rated 4.0 out of 5.0 by aggieparent Good, Bad & Ugly
Spacious and quiet suite. Broken washing machine not to be fixed for 2-3 days, laundry room & ice machine rooms were over 100 degrees! Broken A/C in the hallways, management knew; not fixed!!! The pool is the worst I have ever seen. INDOOR pool with lots of hair, dead bugs & slimy algae - YUK. The day manager on duty was rude and grumpy. The rest of the staff was perfect. Night manager wanted to get the washer fixed by emergency tech, shot down by boss. Totally booked hotel with teenager soccer tourney & Texas A&M dorm move in. Lots of laundry to get done, but not with a broken washing machine. Rooms cost over $500 on game days, I expect much much more.
August 28, 2013
Rated 5.0 out of 5.0 by Cotopaxipamela Clean
Clean and comfortable beds. Good location. Wish breakfast was included with the price of the room.
August 24, 2013
Rated 4.0 out of 5.0 by Tennis12 Rpt Traveler
We continue to stay at this hotel because of its centralized location to all the tennis tournaments we attend in the area. The rooms are clean but could use some cleaning on bathroom walls & door.
The A/C unit in the rooms are a problem. They are noisy & one minute your freezing in bed the next 30 mins you are kicking off the covers. Hope they correct that problem soon.
August 22, 2013
Rated 5.0 out of 5.0 Great Hotel
We really enjoyed our stay here while we were moving my daughter to College Station. The hotel room was clean, quiet, and very well furnished. The bed was comfortable, and the hotel staff we had interactions with were all extremely pleasant, helpful, and friendly. We will definitely stay here again!
August 22, 2013
Rated 5.0 out of 5.0 by ROLODO location,clean,accommodating staff
everyone enjoys staying at this location(the kids enjoy the foamy pool!)-location easy to find-no complaints at all-this time we had 19 in our group!
August 20, 2013
Rated 5.0 out of 5.0 by Pam84 Friendly and Comfortable
I felt very relaxed in the room. They were clean and spacious. The front desk was very helpful when we had questions about College Station and the college.
August 8, 2013
Rated 2.0 out of 5.0 by QX13 Terrible pillows and noisy air conditioner
In addition to a fitful night's sleep because of hard, lumpy pillows and an incredibly noisy AC, we were disappointed to learn that the usual Holiday Inn Express complementary breakfast was not available at this location. Although the room was very clean and the staff was very courteous, I would not choose to stay in this facility again.
August 8, 2013
Rated 5.0 out of 5.0 by Firefighter17 Excellent
Stayed for a week during Municipal Fire School ,This was the second time I have stayed in this Holiday Inn for a week and I haven't found a single thing to complain about. I will definitely be staying here again !!
August 5, 2013
Rated 5.0 out of 5.0 by jpsol great location
great place, location, reasonable rates, friendly employees, and great service.
August 3, 2013
Rated 4.0 out of 5.0 by alynda I was thankful!
I'd searched for a room at many properties in College Station and everything was completely booked (on a Thursday night)! I just happened to find this property tucked behind another while attempting to find my way around College Station. I was thrilled when they said they had a room. It was clean and comfortable, but slightly more expensive than the Holiday Inn Express I had stayed at while on my trip.
August 2, 2013
Rated 5.0 out of 5.0 by salgal12 Great place to stay!
This hotel was a great place for us to stay when I took my son to visit A&M. Very nice and clean room, comfortable beds and very friendly staff. Will definitely stay there if I'm in College Station again in the future!
July 31, 2013
Rated 5.0 out of 5.0 by CCbrownie Clean and Cool
A nice clean room and cool on a hot summer day in College Station. The room was furnished with nice furniture and fixtures. Price was good for an advance purchase price tag. Recommend this hotel to others needing a nice comfortable room away from home. Staff was very helpful to help me locate areas I needed to visit.
July 31, 2013
Rated 5.0 out of 5.0 by John424 Great experience
The manager and staff of this hotel are wonderful. I only wish every place I travel would result in the great experience we had at this hotel.
Thanks to all the staff and the manager who we really enjoyed meeting.
July 16, 2013
Rated 5.0 out of 5.0 by BossLady302 Great Location
Clean room, next great eating areas. Located right off of the highway.
July 14, 2013
Rated 4.0 out of 5.0 by trav4biz One Night Stay
Room was comfortable, always love a mini-fridge.
Only con: No continental breakfast, the buffet was pricey and was not visible (or I missed it). For $1XX one night stay, breakfast should be included.
June 29, 2013
Rated 5.0 out of 5.0 by bmiester Clean, great bed and linens,toiletries bath and body good location
Enjoyed stay will defiantly be back! Comfortable bed high quality linens and bath products clean Rm. Friendly and acomidating staff
Let us check in early so we could dress for a wedding.
June 23, 2013
Rated 5.0 out of 5.0 by HWalddo Good hotel
Need more attention to reception personnel
June 7, 2013
Rated 5.0 out of 5.0 by Rexlady Rexlady
Service was excellent. I had forgotten my toothpaste & a small tube was brought to me in less than 5 minutes.
Accommodations were excellent. Room ready on arrival.
This was our 2nd time to stay at this hotel & they are able to meet the demands of the college/university's multiple events.
May 23, 2013
Rated 3.0 out of 5.0 by Boerne61 Hotel was cleaned.up
This hotel is usually muddy in the public areas. This stay it was clean.
May 20, 2013
Rated 4.0 out of 5.0 by Tennis12 UIL STATE TENNIS
When we come to College Station, we always stay at this Holiday Inn Express. It is centrally located & we enjoy the bar/restaurant. My only complaint are the Air Conditioning units in the rooms.
We have tried rooms that were just basic to the rooms with hot tubs and they all have the same problem. AC Unit is too loud and the temp. goes from COLD to HOT then HOT to COLD. They are just outdated.
May 6, 2013
Rated 5.0 out of 5.0 by Twowheel56 Enjoyed our Stay!
Was a nice place to stay for a couple of days. Cost to me was kinda high for that part of Texas.
Also the toll free reservation # is hard to navigate thru compared to other toll free numbers. To much time wasted in making reservations.
April 22, 2013
Rated 4.0 out of 5.0 by Tanderson40 The beds
The bed made so much noise the box spring sounded like Metal both beds were very loud!!
April 12, 2013
Rated 5.0 out of 5.0 by jbrownie Great service
Guys at front desk were friendly, courteous and very helpful. Really liked having washer/dryer on site because I hate taking home lots of laundry to do once I get there.
April 8, 2013