Rated 3.9 out of 5 by 35
Rated 5.0 out of 5.0 by ecupirate Great Customer Service
Great stay. Originally booked two nights, added a third. I would definitely stay here again. Excellent customer service, probably the best I've ever seen (and I spent 3 months of non-stop traveling cross country from hotel to hotel). Convenient location, right off of I-95, but could not hear any highway noise, and near lots of restaurants, a mall, Wal-Mart, etc. Overall, one of the best places I've stayed. The customer service is what sets this place apart.
Only negatives - Avoid the restaurant. Also, they wanted $2 for a CAN of Pepsi at their little shop next to the check-in counter..use the vending machine.. same price for a bottle.
February 27, 2014
Rated 1.0 out of 5.0 by travelingwithmywife if redeeming points DO NOT STAY HERE
i redeemeed the break points to stay a night just to get out of the house and i got into the parking lot that was full. they need more parking. second after i squeezed into a space i had to wait 20 minutes while the people in front of me kept coming thru the door jumping in front and signing talking. they said hello and please wait to me that was it. i just had to sign 3 times no questions and i waited that long for that. i didnt even stay the night i sat up in my room for maybe an hour and thopught to myself it wasnt worth it. if you are redeeming points service isnt top notch like theyy say. i will not stay here again..
February 24, 2014
Rated 5.0 out of 5.0 by Golfer44 Great room
After being in DC traffic on the way here from NJ, received great service at check in and had a nice corner room. It was a great nights rest with no problems. Would stay here again anytime.
February 4, 2014
Rated 5.0 out of 5.0 by SilverEagle Holiday Inn
Very nice hotel. Large room, very clean throughout. The on-site restaurant served great food, reasonably priced as well. The mattress in the room needs replacing, but I will stay again when I'm in Petersburg.
February 1, 2014
Rated 5.0 out of 5.0 by Sarina Excellent Guest Services
Sahar was wonderful! She seemed to work the entire time we were there. Even though she had worked since 7am, she greeted us with a smile when we checked in and she was still working when we returned after 11pm from my cousin's wedding. As if her pleasant personality the day of our arrival wasn't enough, she cheerfully greeted us in the morning when we came down for coffee. We later found out that it was her birthday!! She really was engaging, sincere and very professional!! I will highly recommend your establishment to anyone I know!
Thanks again and please give kuddos to Sahar, as she is very deserving!!
January 8, 2014
Rated 3.0 out of 5.0 by Lysi Needs work
This hotel is in a lovely area but based on the room I was first given in need of repair maintenance and updating.
It was fair but not to the standard of most Holiday Inns.
December 18, 2013
Rated 4.0 out of 5.0 by MikeC1075 Good
Great place to stay. I had a few minor issues that were taken care of by the staff ASAP.
November 12, 2013
Rated 3.0 out of 5.0 by 1CCKY Kitchen
Food Servers were very pleasant and efficient. However, food preparation was very slow. After two breakfast meals, we went to another location.The kitchen operation is very inefficient, and should have immediate management attention.
October 23, 2013