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Rated 3.8 out of 5 by 10 reviewers.
Rated 5.0 out of 5.0 by Halfway Honey's Retreat Currently my spouse lives in MD and I in NC. Colonial Heights is the exact halfway point for both of us. We stayed at this location for the first time in April 2013 and again this past weekend, May 4th. I love the courteous staff [we always seem to check-in during this one young lady"s shift] and she is AWESOME! The only improvement I would suggest is cleaning the toilet just a little more thoroughly. Other than that...we have a great stay each time. May 5, 2013
Rated 4.0 out of 5.0 by overall experience Overall experience was very good. Staff was friendly and customer service oriented. Events planner was excellent. May 3, 2013
Rated 5.0 out of 5.0 by Front desk comfort Hospitality from the front desk and ease of getting to room. April 6, 2013
Rated 4.0 out of 5.0 by Clean Hotel but do not expect to eat here Although the hotel was clean and comfortable, the staff was not. They seem to think talking to each other was more important. I highly suggest that you eat elsewhere. We were there for a local tournament and got back late from a game. We just wanted to grab a quick meal and go to bed. Sat down and it took about 10-15 minutes to be greeted. Again they were hanging out with each other talking and instead of working. Ordered wings, burger and a chicken sandwich. About 45 minutes later one sandwich came out. They we asked where the rest was. We were then instructed that there was only one person working in the kitchen (on a Saturday night?) and sorry fo the delay. Orders were a little wrong but not worth complaining about. Son's sandwich eventually came out (1vhour)vbut the wings came out so late we had them boxed. Just eat out. Plenty of places around. March 24, 2013
Rated 4.0 out of 5.0 by We'll be back This Holiday Inn was a secure, comfortable hotel, which we plan on using again when we take our next Florida vacation. March 9, 2013
Rated 3.0 out of 5.0 by holiday I was mildly annoyed by a smell in the second floor hallways. The staff was excellent especially the young lady at the front desk. We had a troubling experience, to say the least, on the elevators. On one trip we were going up to the 2nd floor and another group was traveling to the 4th I believe. The button were lit, however the elevator proceeded to travel up and down between the floors several times without stopping. We hit the emergency button twice but to no avail. Finally it stopped on the 3rd floor and we all got out there. When notified of our experience, the front desk responded that the never heard the alarms. She gave us a $ 20breakfast voucher for 4 people. I didn't think much of the offer, primarily because I don't eat breakfast often. March 8, 2013
Rated 5.0 out of 5.0 by MEPS Visit Clean comfortable room. Close to chain type restaurants and shopping. Quiet location. March 3, 2013
Rated 2.0 out of 5.0 by Too much noise I stayed at this property two nights. The first morning I was woke up at 7:30am by house keeping and maintence staff making a lot of noise in the halls. The second morning I was woke up at 5:30am by people banging on the door next to me trying to wake someone from a tour group. Not a great experience at all. January 9, 2013
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