Rated 4.1 out of 5 by 100
Rated 2.0 out of 5.0 by ERG24 My reservation was cancelled
My husband, daughter and I stayed at this hotel with a soccer team. I spoke directly to the marketing manager to make my reservation and asked to be guaranteed for late arrival but it had been cancelled when we arrived after 9 pm. We waited a long time to get the "last non-smoking double room" but could only stay there for one night. The only available room for the 2nd night was smoking. We were not ok with this but we had a very early morning and others were waiting to check in. There were no breakfast vouchers as promised by our group status and the opening time was after our required departure for a soccer game. The second night we were allowed to stay in our room - Yay! - but the breakfast voucher printed times and the confirmation of those times by the front desk the night before turned out to be wrong and we were too late for breakfast this time! We raced to pack, check out and find a heathy breakfast option for our daughter before her soccer game. This was not a relaxing stay.
March 28, 2015
Rated 3.0 out of 5.0 by N/A/ Fair
I was there to work at Ft. Lee. Due to having the room at the Government, I was not offered a free breakfast, although I am part of the IHG Rewards. I was told it was their policey. I was only there for a work and I don't know if they were lacking staff for housekeeping, but they did not do a very good job restocking anything that was used.
March 26, 2015
Rated 4.0 out of 5.0 by kcm123 Comfortable Bed and easy access from highway
I was headed south and stayed at the Holiday Inn Petersburg North-Fort Lee. I have enjoyed how Holiday Inn has upgraded and renovated its properties over the years, and I always find the beds and pillows comfortable. This Holiday Inn was quite big and obviously accommodates bus groups, etc. However, I thought is was easily accessible from the highway, and that having a restaurant in the hotel was useful.
March 25, 2015
Rated 5.0 out of 5.0 by lyn117 Road Trip Reprieve
We randomly picked this hotel during a very long road trip and we were very pleased with our choice. The room was welcoming and comfortable, and all of the staff members were extremely friendly and helpful. Our stay at this facility provided a much needed reprieve from driving; while this was not our destination hotel, the pleasant ambiance made it feel as though it was a part of the actual vacation.
March 16, 2015
Rated 4.0 out of 5.0 by NU' 77 Bar Ops
Already made my comment in the survey. I plan on going back to the hotel in not to distance future.
March 10, 2015
Rated 5.0 out of 5.0 by BankerBarb Nice folks!
Staff very personable - especially Dexter on the front desk and the young lady in the dining room, who gave my husband coffee before we left. Thanks for a nice warm stay, even in the bitter cold.
March 6, 2015
Rated 4.0 out of 5.0 by jojo719 Easy and Covenient
My husband and I stopped in very late after an extremely long and daunting day of travel. It was nice to be greeted by friendly customer service after an exhausting trip. Our accommodations were met, and we were able to sleep in with no issues.
February 26, 2015
Rated 5.0 out of 5.0 by sheramitch Very Quiet and great Amenities
I did not hear any voices or TVs from other rooms. The amenities in the Hotel were great and the location to restaurants and shopping if needed, was good.
February 26, 2015