Rated 4.3 out of 5 by 84
Rated 5.0 out of 5.0 by Patticakes21 Great customer service
Helpful Shuttle Service, great front desk team, clean, quiet and comfortable room.
August 11, 2014
Rated 3.0 out of 5.0 by Keeping high standards. Comfortable with exceptions.
Exceptions: room had king bed, reservation was for four people, adjusted the next day; loud children running through hallway; no bottled water for guest, many other hotels have it as courtesy or for purchase.
August 11, 2014
Rated 5.0 out of 5.0 by mkc6407 Nicely furnished, fantastic view
Very pleasantly surprised at the up-scale feel of the furnishings. We were lucky enough to be placed on the side of the hotel with a fantastic view of the mountains, which really made the stay special. Comfortable beds and bedding. Standard size room. Just a little bit more space in the room would have made it exceptional, but you have everything you needed very cleverly situated.
August 5, 2014
Rated 5.0 out of 5.0 by Tomr315 My Best Experience in a Holiday Inn
I am a Holiday Inn Retiree, and my grandson and I took this trip to see friends and so he could see the Colorado Rockies. The experience at this Holdiay Inn was the best I have ever had. I had requested no room service for my stay because I had Financial matters in my room, and this was followed to letter. We were NOT disturbed in any way. I talked to ALTHEA, the Executive housekeeper, and she was one of the most gracious persons I have ever met. The front desk staff, General Manager, HEATH, were some of the most accomodating group of people I have ever encountered in my travels. I bought the breakfast package with my room, and that is a GREAT VALUE to me. The food is wonderful, and oue waiter BILL, was great to us. The dinner we had with friends in the dining room was of very good quality, and I will be staying there when I return to Colorado Springs area again. If anyone does NOT stay at the COLORADO SPRINGS HOLIDAY INN, AIRPORT, they are MISSING a truly great experience. I THANK YOU FOR ALL YOUR ATTENTION TO DETAIL. If I could rate this HOTEL anyway higher than a 5, I would give it a 10. I hope this comment is forwarded to IHG.
August 4, 2014
Rated 5.0 out of 5.0 by ward57 Business Trip
Room was very clean, bedding and mattress comfortable and the site is very safe.
Internet was fast and easy.
The staff was very helpful in extending my stay on very short notice.
August 4, 2014
Rated 2.0 out of 5.0 by teri21 Resturant Poor Quality
On Sunday morning of all things, your resturant did not have regular cream for my coffee. Without coffee my hold days was wasted. Thanks alot.
August 1, 2014
Rated 4.0 out of 5.0 by Mike49999 Comfortable and relaxing
The beds are comfy and the in room entertainment was good enough. I liked that there was a DVD player so I could rent RedBox from down the street.
July 29, 2014
Rated 5.0 out of 5.0 by Boombaby2013 One of the nicest IHG properties
The staff is very friendly and accommodating. It's great having such a good restaurant on site as well, though I've noticed a slowdown in the wait service there. Also you breakfast coupon doesn't get you as much as it used to.....? The bed in my room was amazing as we'll. One of my favorite IHG properties.
July 27, 2014