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Rated 3.9 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Great Value! Great Staff! Nice experience...very helpful staff, quality facility, nicely located. Would like to have been able to stay longer. May 6, 2014
Rated 5.0 out of 5.0 by STAY HERE!!!!! Excellent in all areas! Food, Room, location, staff,.... all were amazing! April 30, 2014
Rated 5.0 out of 5.0 by Easy stay Clean hotel, friendly staff and easy access to interstates. Special thank you to the maintenance gentleman who helped with a television issue. Resolved quickly and courteously. April 30, 2014
Rated 4.0 out of 5.0 by Quality Over Service The quality of the residences is very good and enjoyable. The location is great and the overall services offered is good. The only thing I would say or imply from my last experience "would be" that the night service could be a little edgy. Over the last 10 years, I have stayed at this hotel at least twice a year ( averaging 2 to 15 nights depending on the reason for the visit). I hope in the future that the warm invitation of services upon entry is increased, as individuals are normally tired after a long days drive to reach or use this location as a stopping point. Hopefully my future visit will be greeted with warmer salutations and a more inviting atmosphere. April 28, 2014
Rated 3.0 out of 5.0 by too noisy Nice hotel, very clean and updated but thin walls and can hear everything in room next door. April 26, 2014
Rated 4.0 out of 5.0 by Great Service The service was great. Tiffany and Jackson were really friendly and helpful. I would recommend the hotel to my friends, family members and co-workers. The waiters and waitresses in the lounge were friendly as well. I enjoyed my stay there. April 20, 2014
Rated 5.0 out of 5.0 by Quiet stay for hotel that was booked After driving for 11 hours we were exhausted. Ft. Jackson was having graduation so hotel was booked. We just needed somewhere to sleep. We didn't hear anything. Typically when a hotel is booked you hear all of the traffic in the hall, voices, door slamming, etc. we didn't hear any of that even in the morning as we were getting ready. April 19, 2014
Rated 2.0 out of 5.0 by Comfortable Room/Lousy Restaurant Nice stay, but go elsewhere to eat/drink. Wait staff in restaurant was not very friendly. Met request from my wife with comment and disdain. Salt poured in abundance into the end of my wrap sandwich. April 19, 2014
Rated 3.0 out of 5.0 by Just Ok. Our stay was pleasant, but I thought we had booked the one on Clemson which was excellent. My error. However, there was no bathtub nor microwave in our room. I asked the cleaning supervisor about the microwave and she said that no microwaves were in the rooms with king sized beds. When I told her that my sister had the same accommodations with a microwave, she advised that I needed to call the front desk and request one. It would seem that microwave ovens are standard features in rooms these days. Also, my sister's room had a view of the back parking lot. On Saturday there were a group of people in the parking lot tailgating. Complete with grill, beer, shirtless, and urinating in the trees. By the time we left for the afternoon there was a crowd of over 20 people out there. I found that a little strange. Not only is cleanliness and staff a must but atmosphere is as well. I did not report the incident because I saw several staff people out back during that time. They were not part of the party but they should have alerted management. I will not stay at this location again. April 17, 2014
Rated 4.0 out of 5.0 by Comedy Weekend This hotel is very nice with clean rooms. I would stay here again April 5, 2014
Rated 1.0 out of 5.0 by Over priced stay never again will we return to this overpriced and understaffed Holiday Inn Hotel and Suites. April 2, 2014
Rated 4.0 out of 5.0 by Good hotel I had not stayed at this property in several years. I will consider staying at this property again. Need to improve service in restaurant and bar. March 31, 2014
Rated 4.0 out of 5.0 by Loved my stay until checkout! Check in was very pleasant and fast. My room was very clean and spacious and I loved the decor and colors . The bed and pillows were very comfortable but I had trouble adjusting the thermostat for heat. It wasn't an extreme issue for me so I didn't bother reporting it. The hotel is located in a great location for shopping and dining with easy access to the interstate. My only problem was the morning of checkout. It was raining and I decided to walk down to the dining area to wait out the rain. It was 10:05 am and there was a couple already seated in the dining/breakfast area. I asked the couple if they were closed because no staff was present and they told me that nothing had been removed from the bar yet. I then picked up a plate and raised the lid to the chaffing pan to find myself being yelled at by a staff member (Karen), "Ma'am you can't do that! We are closed!" I stated that I was only getting a piece of bacon and if I had to leave, could I take it with me? Karen replied, "No you can't take anything out from the buffet, we're closed!" I politely put her plate down and grabbed my bags and left the kitchen area. The couple from the kitchen met me in the corridor and shared with me that the attendant was very rude. I called back and requested a call from the general manager but of course no-one called me back. I totally understand the there are rules but there is also a correct way to address guests especially in the presence of others. I felt this was very rude and embarrassing. I shared this with the front desk and there was no response and I also spoke with Carla (kitchen manager) who expressed that the young lady was right to tell me no and like I stated I haven't heard from the GM so I probably won't be staying here again. If I do, I WILL NOT be eating! March 17, 2014
Rated 5.0 out of 5.0 by Nice stay The room was clean, the staff was very friendly, and the food was great! March 17, 2014
Rated 4.0 out of 5.0 by Great hotel Excellent grounds, friendly staff, very nice room. March 17, 2014
Rated 5.0 out of 5.0 by Great Staff and Beautiful Room I enjoyed my stay at your hotel. It was very relaxing and comfortable. The room was absolutely beautiful and very very clean and the front desk staff was very kind. March 15, 2014
Rated 5.0 out of 5.0 by Very nice hotel. Very nice hotel. First time staying at this hotel. Traveling back to Florida. Will certainly stay here again. March 12, 2014
Rated 5.0 out of 5.0 by Great place to stay!! I am a Gold IHG member and I stay at many different hotels for church and leisure over the course of a year. This hotel was very clean, quiet, and the staff was friendly. Everything I expect in a hotel. I'll definitely recommend it and stay again when I need a place in Columbia SC. March 12, 2014
Rated 3.0 out of 5.0 by Expectation of Hot Water Had a suite. Check-in staff was amazing. On morning of checkout, there was no hot water and front desk clerk had a I don't care attitude. March 12, 2014
Rated 5.0 out of 5.0 by They make you feel at home Great beds, good food, awesome staff, and wonderful service! March 11, 2014
Rated 2.0 out of 5.0 by Fix Front Desk Problem Put more people at front desk during check out time. You have pelnty there during the check in time now put more to help people get out in a timely manner. I waited in line for over 20 minutes to check out and pay a $10 breakfast bill. That almost made me late for my meeting. You need to fixt that. March 10, 2014
Rated 5.0 out of 5.0 by Great Time Away Enjoyed my stay at the hotel just didn't sleep well not use to small pillows, but everything else was great and i will be staying again. March 8, 2014
Rated 1.0 out of 5.0 by Would not recommend I did enjoy the breakfast but the wifi was unacceptable in order to get connected needed to stand by the door. We called to make a reservation and requested a cot however it was not available upon checking in. I called front desk and was told would call me right back, after a 1/2 hour I called back down and was told may not have one available. After about 10 minutes was advised they did have one and would bring it up. Keep in mind we checked in late and by the time we got the cot it was about an hour. March 5, 2014
Rated 2.0 out of 5.0 by Stupid rules Purchased a room that included breakfast. Tried to bring coffee back to the room and was told I would have to drink it in the breakfast area or pay for it. I was charged $2.75 for the coffee. I'll book with another hotel on my return trip. March 4, 2014
Rated 4.0 out of 5.0 by Great weekend Great stay... Excellent value. Comfortable bed. The hotel was packed that weekend, still the elevator service was quick. Not a small item to me. Only one issue, the checkout time, it's 11a instead of 12p. Other than that, a very nice stay. February 26, 2014
Rated 5.0 out of 5.0 by Great overall stay Great overall stay. The only minor problem was that the internet only had fair signal strength on the sixth floor. February 23, 2014
Rated 3.0 out of 5.0 by over all good experience It was a pleasurable stay, comfortable bed, ease checking in. clean and well lit rooms. The complimentary breakfast needed a little more care in getting clean plates to the bar, the food was good, great coffee. Waitress was nice. February 19, 2014
Rated 3.0 out of 5.0 by Service disappointing Although we were happy to find a room due to power outages in SC, this HI hotel was a bit of a let down. The room was clean and comfortable, but when morning came the coffee maker did not work. I went all the way down to the front desk (it's a long walk in such a large hotel) and reported it. The thanked me and said there was "coffee around the corner" - the pot was empty. I reported that and they said "you can get coffee in the restaurant". I went there and waited for someone to show up 3-5 minutes, then left. I need my coffee in the AM but ended up leaving without any. February 19, 2014
Rated 4.0 out of 5.0 by Great Service Thoroughly enjoyed my stay at the Holiday Inn Express. The staff was courteous and efficient, the lobby was clean considering Columbia just experienced the ice storm the day before and the rooms are updated with comfortable beds and fluffy pillows. February 18, 2014
Rated 5.0 out of 5.0 by Comfortable Friendly staff. The rooms were clean, large, very comfortable and pretty! The beds were large and very comfortable. I totally loved the pillows and how many they provided! In the closet they provided an ironing board and iron. They also provided a coffee pot with bags of coffee in the room. I only have great things to say about the Holiday Inn Hotel and Suites at the Columbia N I 77 Two Notch Rd. location! February 10, 2014
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