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Rated 4.7 out of 5 by 104 reviewers.
Rated 4.0 out of 5.0 by Comfortable sleep, attentive staff Room was well appointed, and quiet. Staff was very attentive and courteous. August 3, 2014
Rated 5.0 out of 5.0 by Love this hotel staff I have stayed at this hotel twice now and I totally love it. I stay in a lot of hotels. After a while they start to all look the same. I can't say this hotel has amazing architecture or is even in an amazing location. However, if you need a room in Columbia Missouri you should stay here because the staff is super friendly!! They gave us everything we needed, were amazingly patient with our kids and even put up with the noisy parents that travel with our baseball team. The lobby and lounge are a great place to gather and visit with friends. And this is the first time I ever received a hand-written thank you card from the manager. The bill was correct, the beds were comfortable. You couldn't ask for a better place to stay. July 30, 2014
Rated 4.0 out of 5.0 by Comfortable for a night We stayed one night and appreciated a very clean room, quiet and comfortable bed. The lightiing in the bathroom was especially good. Unfortunately the breakfast food did not come anywhere near the quality of our room. My husband's crossiant with egg, sausage and cheese was poor. The eggs were overlooked as was the sausage pattie. My sausage links were served lukewarm. Also, this location would require a 10-15 minute drive to any decent restaurant for dinner. The food here was definitely below standard we have experienced at other holiday inn express locations. July 28, 2014
Rated 5.0 out of 5.0 by Nice Hotel and great staff Very nice hotel! Staff was great and nice. If there was a problem, they would handle it. If, I am in the area again, I would not think twice about about staying here. July 26, 2014
Rated 5.0 out of 5.0 Great place to stay Always a great place to stay. Best associates in any hotel I stay at!!! I travel 2-3 nights a week. July 20, 2014
Rated 5.0 out of 5.0 by Clean rooms Room was clean and had ample room for chair and king bed. Loved they had a refrigerator. We asked for an hour or 2 late check out and were graciously given it. Really appreciated that. Our room wasn't cleaned the 2nd day there but called housekeeping --person answering phone I didn't know if they were going to clean it or not--had to specifically ask but person arriving to clean room was a delight Would definitely think about staying here again. In fact have stayed there previously. July 10, 2014
Rated 5.0 out of 5.0 by Great place to stay in Columbia, MO! Highly recommend this newer hotel on the East side of Columbia! Great location with easy I-70 access to easily get to the college campuses or downtown Columbia. Hotel is well-kept with a bright and welcoming lobby as well as wonderful staff. We were very happy with our stay and look forward to staying here again when we come to Columbia! July 7, 2014
Rated 5.0 out of 5.0 by Wonderful stay The motel is very clean and up to date. The staff are very friendly and always willing to help. July 7, 2014
Rated 4.0 out of 5.0 by comfortable and clean The hotel was very nice. The rooms were spacious and comfortable. The only thing I didn't like was they don't offer a continental breakfast. For the cost, you would think they could throw in some cereal and toast. July 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Check In and Out was a breeze. We had family in the hospital and requested a late checkout and it was granted without any hesitation. Thank you so much!!! The room was very comfortable after a long day in the hospital. June 30, 2014
Rated 5.0 out of 5.0 by No free breakfast bar Was told about the breakfast being downstairs and what hours. Wasn't told until after daughter went downstairs that it wasn't free. Stayed at one Holiday Inn that had Free Breakfast Bar, so I guess I should not have expected this one to be free also. The $9 for breakfast was a bit much since she said there wasn't a sizable amount given. Despite this it was a great stay. I would recommend... June 28, 2014
Rated 5.0 out of 5.0 by Great for an overnight stay I was just passing through for business and stayed here. Chad at the front desk was great. I only had breakfast while I was there, so not sure how the food really is, but the breakfast I did get was good and worth the money I paid. I was a little disappointed there was no complimentary breakfast, but the prices were reasonable. Would definitely recommend if passing through town, but I can't comment on an extended stay. June 27, 2014
Rated 5.0 out of 5.0 by Outstanding service and comfort Chad at front desk extremely pleasant and professional in handling our late hour check in. Very nice accommodations. June 26, 2014
Rated 5.0 out of 5.0 by Overall great hotel We stayed here while my son played in a baseball tournament. Very clean. Nice hotel. Breakfast was really good! June 24, 2014
Rated 5.0 out of 5.0 by Great hotel I travel a lot with my company and I always look forward to staying at this Holiday Inn. The staff is always friendly and the hotel is always clean. June 23, 2014
Rated 5.0 out of 5.0 by Reservations and Service Made online reservations at a reasonable price. Check in was quick and the service was friendly and helpful. However, the packets of International coffee in the room is awful. Folgers would be better. June 18, 2014
Rated 4.0 out of 5.0 by Roombed satisfactory slept well Slept well, room was clean and extras were satisfractory. June 6, 2014
Rated 4.0 out of 5.0 by Brand new and clean! I enjoyed my stay at the Holiday Inn East Columbia. It made our stressful graduation weekend calmer. The rooms were clean, plenty of space to walk around, and the sleeping was comfortable for all. I would definitely go back and stay if I am ever in Columbia, Missouri. June 3, 2014
Rated 5.0 out of 5.0 by Staff and Service We had a excellent experience during our recent stay. The staff was very professional, courteous and caring. When we told Chris at the front desk that we were in Columbia because our son had surgery that morning and was in the hospital, he left a very nice card in our room that evening and gave us the reduce rate for hospital stay. He asked the next day how our son was doing. I thought it was very kind and thoughtful! May 27, 2014
Rated 5.0 out of 5.0 by A good nights' rest We stayed at this location over the Mizzou graduation weekend. The staff was helpful and attentive during the busy weekend. The room was clean and bed quite comfortable. May 21, 2014
Rated 5.0 out of 5.0 by 1 night stay in 2 room suite First stay at this property while we we in town to visit friends who were in town visiting their son (all of us used to live in Columbia). It was a busy weekend in Columbia with tournaments & shows and I'm happy we wound up at this hotel since it was a good location and a first time experience for my wife & I. I'm Gold IHG Rewards and the front desk check-in was very friendly and efficient. The room was very clean and ample space since I tend to sleep less than my wife, it worked well for me to occupy myself in the sitting room until my wife awoke in the morning. We didn't have breakfast at the hotel since we were meeting our friends for Sunday Brunch at Bleu but the bar had a decent selection of Merlot (Red Diamond was very good) when we decided to have a nightcap in our suite. The bed was softer than I prefer but my wife thought it was fine. We will probably stay again the next time we're in town. May 8, 2014
Rated 5.0 out of 5.0 by Awesome This is my second time staying here while visiting my daughter at Mizzou. Though it is farther than I would like its a wonderful hotel. It's an upscale Holiday Inn and such a bargain for what you get. Although breakfast is not included, my daughter and I ordered room service for breakfast. They were only 20 minutes late and they comped me the breakfast AND gave us extra food. Felt bad because it was more than we could eat. But it will definitely be my go to hotel every time we are in the area. April 30, 2014
Rated 1.0 out of 5.0 by Seeking a new low in quality Our stay was not enjoyable. They use some sort of cleaning product or spray the smells badly and causes a major reaction for people with scent allergies. The window would not open -- so we were unable to "air out" the room. The bed and pillows were uncomfortable. The lobby coffee was poor. April 30, 2014
Rated 5.0 out of 5.0 by Great Experience This was a quick stay as our son was going to the state geography bee not far from here. The room was clean and very nice. The staff was the real highlight however. Very friendly, helpful and they even wished my son luck in a note under the door the morning we left. Well done Marissa, Gina and Shelby! We will stay here again when we come to Columbia. April 15, 2014
Rated 5.0 out of 5.0 by I would stay with you again! It is a great Holiday Inn. Staff was great and we slept well! Up to date and clean! It is easy to get to and has a great bar and restaurant or really close to restaurants! We will see you again! April 14, 2014
Rated 5.0 out of 5.0 by Great Stay!! I am originally from Columbia so I use a lot of the hotels around whenever I visit home. This weekend we stayed for one night on our way to a Cardinals game and were very impressed. The staff at the front desk were very friendly and made both our check-in and check-out very easy. Our room was very nice and our be was VERY comfortable which is great since not being in my own bed is my biggest problem with hotels. We went out for dinner but came back for a couple of drinks at the lounge before going to sleep and were surprised how reasonable the drinks were (and not just for a hotel, all around reasonable drink prices) and the bar staff was very friendly and quick. We had an overall great stay with absolutely nothing that I can think of needing changed. We will definitely be here more for our trips across to see the Cards!! April 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Best hotel we have stayed at thus far in Columbia - our son goes to college there and some of the hotels are less than desirable but the Holiday Inn was great - excellent service and friendly staff! Will stay here again and again! April 9, 2014
Rated 2.0 out of 5.0 by Did not allow to check in until 4 pm Show up around 2:15PM. Was not allowed to check in due to policy of 4 pm check in. We offered to wait until a room is ready but was told that they will not have a room available until 4 PM. We stayed on the 3rd floor. Insulation was poor that we can feel people running on the higher floors. April 8, 2014
Rated 5.0 out of 5.0 by Sleep was great The card machines went down in the bar, unable to charge. The staff was quick to figure a work around. The room was clean but the mini sink smell rotten. I was able to fill it with water to keep the smell down. The carpet was frayed at the tile and looked bad. The bed was nice. March 26, 2014
Rated 5.0 out of 5.0 by Extremely courteous front desk employee Extremely courteous front desk employee who checked us in. Obvious that he wanted us to have a nice stay. Very clean room. March 20, 2014
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