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Rated 4.7 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Outstanding service and comfort Chad at front desk extremely pleasant and professional in handling our late hour check in. Very nice accommodations. June 26, 2014
Rated 5.0 out of 5.0 by Overall great hotel We stayed here while my son played in a baseball tournament. Very clean. Nice hotel. Breakfast was really good! June 24, 2014
Rated 5.0 out of 5.0 by Great hotel I travel a lot with my company and I always look forward to staying at this Holiday Inn. The staff is always friendly and the hotel is always clean. June 23, 2014
Rated 5.0 out of 5.0 by Reservations and Service Made online reservations at a reasonable price. Check in was quick and the service was friendly and helpful. However, the packets of International coffee in the room is awful. Folgers would be better. June 18, 2014
Rated 4.0 out of 5.0 by Roombed satisfactory slept well Slept well, room was clean and extras were satisfractory. June 6, 2014
Rated 4.0 out of 5.0 by Brand new and clean! I enjoyed my stay at the Holiday Inn East Columbia. It made our stressful graduation weekend calmer. The rooms were clean, plenty of space to walk around, and the sleeping was comfortable for all. I would definitely go back and stay if I am ever in Columbia, Missouri. June 3, 2014
Rated 5.0 out of 5.0 by Staff and Service We had a excellent experience during our recent stay. The staff was very professional, courteous and caring. When we told Chris at the front desk that we were in Columbia because our son had surgery that morning and was in the hospital, he left a very nice card in our room that evening and gave us the reduce rate for hospital stay. He asked the next day how our son was doing. I thought it was very kind and thoughtful! May 27, 2014
Rated 5.0 out of 5.0 by A good nights' rest We stayed at this location over the Mizzou graduation weekend. The staff was helpful and attentive during the busy weekend. The room was clean and bed quite comfortable. May 21, 2014
Rated 5.0 out of 5.0 by 1 night stay in 2 room suite First stay at this property while we we in town to visit friends who were in town visiting their son (all of us used to live in Columbia). It was a busy weekend in Columbia with tournaments & shows and I'm happy we wound up at this hotel since it was a good location and a first time experience for my wife & I. I'm Gold IHG Rewards and the front desk check-in was very friendly and efficient. The room was very clean and ample space since I tend to sleep less than my wife, it worked well for me to occupy myself in the sitting room until my wife awoke in the morning. We didn't have breakfast at the hotel since we were meeting our friends for Sunday Brunch at Bleu but the bar had a decent selection of Merlot (Red Diamond was very good) when we decided to have a nightcap in our suite. The bed was softer than I prefer but my wife thought it was fine. We will probably stay again the next time we're in town. May 8, 2014
Rated 5.0 out of 5.0 by Awesome This is my second time staying here while visiting my daughter at Mizzou. Though it is farther than I would like its a wonderful hotel. It's an upscale Holiday Inn and such a bargain for what you get. Although breakfast is not included, my daughter and I ordered room service for breakfast. They were only 20 minutes late and they comped me the breakfast AND gave us extra food. Felt bad because it was more than we could eat. But it will definitely be my go to hotel every time we are in the area. April 30, 2014
Rated 1.0 out of 5.0 by Seeking a new low in quality Our stay was not enjoyable. They use some sort of cleaning product or spray the smells badly and causes a major reaction for people with scent allergies. The window would not open -- so we were unable to "air out" the room. The bed and pillows were uncomfortable. The lobby coffee was poor. April 30, 2014
Rated 5.0 out of 5.0 by Great Experience This was a quick stay as our son was going to the state geography bee not far from here. The room was clean and very nice. The staff was the real highlight however. Very friendly, helpful and they even wished my son luck in a note under the door the morning we left. Well done Marissa, Gina and Shelby! We will stay here again when we come to Columbia. April 15, 2014
Rated 5.0 out of 5.0 by I would stay with you again! It is a great Holiday Inn. Staff was great and we slept well! Up to date and clean! It is easy to get to and has a great bar and restaurant or really close to restaurants! We will see you again! April 14, 2014
Rated 5.0 out of 5.0 by Great Stay!! I am originally from Columbia so I use a lot of the hotels around whenever I visit home. This weekend we stayed for one night on our way to a Cardinals game and were very impressed. The staff at the front desk were very friendly and made both our check-in and check-out very easy. Our room was very nice and our be was VERY comfortable which is great since not being in my own bed is my biggest problem with hotels. We went out for dinner but came back for a couple of drinks at the lounge before going to sleep and were surprised how reasonable the drinks were (and not just for a hotel, all around reasonable drink prices) and the bar staff was very friendly and quick. We had an overall great stay with absolutely nothing that I can think of needing changed. We will definitely be here more for our trips across to see the Cards!! April 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Best hotel we have stayed at thus far in Columbia - our son goes to college there and some of the hotels are less than desirable but the Holiday Inn was great - excellent service and friendly staff! Will stay here again and again! April 9, 2014
Rated 2.0 out of 5.0 by Did not allow to check in until 4 pm Show up around 2:15PM. Was not allowed to check in due to policy of 4 pm check in. We offered to wait until a room is ready but was told that they will not have a room available until 4 PM. We stayed on the 3rd floor. Insulation was poor that we can feel people running on the higher floors. April 8, 2014
Rated 5.0 out of 5.0 by Sleep was great The card machines went down in the bar, unable to charge. The staff was quick to figure a work around. The room was clean but the mini sink smell rotten. I was able to fill it with water to keep the smell down. The carpet was frayed at the tile and looked bad. The bed was nice. March 26, 2014
Rated 5.0 out of 5.0 by Extremely courteous front desk employee Extremely courteous front desk employee who checked us in. Obvious that he wanted us to have a nice stay. Very clean room. March 20, 2014
Rated 3.0 out of 5.0 by Didn't receive room I reserved, but okay stay anyway. I reserved a suite 6 months in advance here to make sure I received a suite, and when I checked in there were no suites available for me. This is my number 1 pet peeve with hotels, so I will never stay here again. HOWEVER, the restaurant & the restaurant staff were excellent, so if you are looking to stay somewhere out of the way without having to leave it would be a good choice. It's really not near anything besides a Jimmy Johns. March 19, 2014
Rated 5.0 out of 5.0 by Great hotel The facilities at this location are great! On the free shuttle route to the garden homes and shopping. Staff was very accommodating and eager to be of service.. We enjoyed the stay1 I travel very frequently with my job and this is one of the best Holiday Inns I have stayed at. COnrad March 11, 2014
Rated 5.0 out of 5.0 by Great service I always enjoy coming to visit this hotel the staff is always friendly and helpful. March 8, 2014
Rated 5.0 out of 5.0 by Great service Always a friendly place to stay, comfortable, clean,relaxing. March 8, 2014
Rated 5.0 out of 5.0 by Great as always Great as always. My only issue is when you get off the elevator, there is a pronounced drop in the floor about 6 inches out of the elevator, and it is not marked. Very difficult for someone that was not expecting it. February 8, 2014
Rated 5.0 out of 5.0 by Super Clean! Exceptional Holiday Inn. Friendly and professional staff, very nice rooms, conveniently located right off highway. February 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good service Overall it was a very positive experience. Staff was friendly and extremely accommodating. Amazing comfortable bed. Very quiet room. Lots of space. I highly recommend! January 17, 2014
Rated 4.0 out of 5.0 by Great experience Staying at this hotel even though itis on the outskirts of a small town surpassed my expectations. The rooms were very clean and I was impressed with the Level of service I receieved over all. I was however a bit disturbed by the loudness of the guests in the lobby. I am not a stuffy person but it was a bit overwhelming. December 23, 2013
Rated 5.0 out of 5.0 by Great Place to Stay When I made these reservations, there was only suppose to be my husband and I. At the last minute my grandson decided to come with us and I failed to call and change my reservation - but there was no problem at all - I asked for a roll away bed and instead they upgraded me to a suite which was awesome for us and especially my 17 year old grandson. Everything about the room was awesome and all staff that we encountered were very helpful, friendly, polite. The breakfast at the restaurant was one of the best I have had in a long time - it was hot when served. Our waitress Sheryl was so great - HI should be glad they have such a great employee. In all, hope to stay there next year when we come back for another Mizzou football game! December 10, 2013
Rated 5.0 out of 5.0 by Great night's sleep We stopped here for one night while driving across country. The young man at the front desk was personable and helpful, and even gave us a discount coupon for the restaurant, which we used at breakfast the next morning. My son and his fiancee enjoyed the hot tub; it helped take out the kinks from driving all day. Our room was immaculate, the bed was extremely comfortable, and breakfast was delicious. I thoroughly enjoyed my stay here, and would recommend it highly to any and all travelers. November 29, 2013
Rated 5.0 out of 5.0 by Wonderful Staff I was in Columbia for a business meeting. The hotel is very nice and comfortable, but the best thing was the staff. Everyone I met was very friendly and went out of their way to be of service. The front desk, the wait staff in the restaurant and bar, the cleaning staff on the floor were all great. Whoever trained and manages them does a wonderful job of picking warm and outgoing people.. November 25, 2013
Rated 5.0 out of 5.0 by Great service from Staff They have helped me out several times when I needed a room, called and they were able to get me in. Rooms are always clean and good for business work. The only trouble I had the Bartender double charged me, I paid cash and he charged my room as well. I didn't catch it until I got home. November 25, 2013
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