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Rated 3.8 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Great hotel with horrible restaurant service This hotel was nice with comfortable rooms. Nice workout room and swimming pool. The only issue we had was with the restaurant service. When arriving at the restaurant there were only about 4-5 tables with people. We were ignored for about 10 min until the others informed us the ended up seating themselves so we sat down. The service was horrible. It took over 15 min before we were offered drinks or menus. When we asked for straws the waitress told me they were really busy and she would get it when she could and commented several times on hioe she didn't know why we were seated bc they were too busy!! The other tables around us all had the same issues along with incorrect bills that took extremely long to fix. Refills were not offered and the staff was rude. February 26, 2014
Rated 4.0 out of 5.0 by Nice overnight stay Stayed here overnight while at a conference, came in late and left early next day. Did not use any of the amenities, so really can't comment on those. Did find the staff friendly and helpful, the room very clean, bed reasonably comfortable. The room décor showed some minor issues and aging, but nothing that at first blush caused any concerns. If looking for a place to sleep at a reasonable price in downtown Columbus, I can recommend this Holiday Inn. February 24, 2014
Rated 5.0 out of 5.0 by Over-all excellent hotel good people with good hearts; especially good with hospital patients and family members. February 22, 2014
Rated 3.0 out of 5.0 by michaeljk I spend a lot of nights in hotels for business. I choose to spend most of my nights with IHG because of the benefits of being a rewards member. When I checked in, I was not acknowledged for being a platinum member. I don't expect much, maybe a free drink or breakfast or a room upgrade but at least thanks for the commitment to the brand.. HOTEL REVIEW: Older hotel but looks to be recently renovated. IT was well kept and appeared to be secure. The only complaint was that the pool was too cold so the kid's couldn't swim. Service was fine and for a downtown hotel, parking was good. February 17, 2014
Rated 3.0 out of 5.0 by Bathrooms need updated Have stayed here in the past. Very convenient for anyone looking for a reasonably priced room right in the heart of the city. Lobby is nice and the staff is very helpful. Didn't have a meal or stop at the bar but I have on previous visits and it's nice. The room was OK. My biggest issue was the bathroom. Our toilet was hardly attached to the ground. I'm really not sure how it wasn't leaking everywhere. The tub of the shower was terrible. I've never felt more unstable standing in a shower. It was like your feet were bowing in the entire time. You can tell it was old. I'm sure I'll be back soon. Updated bathrooms would push this hotel right up to excellent for me. February 12, 2014
Rated 4.0 out of 5.0 by great bar service,lackluster shuttle service i was in town for a concert at the newport and chose this property for its location to the venue. the shuttle was based upon availability, and distance. it was available but 0.1 mile passed the distance. sot they called me a cab. i probably would of tipped the driver twice what thwe cab ride was but they would not even let me speak with the driver. February 12, 2014
Rated 4.0 out of 5.0 by Comfortable Experience Room was clean and comfortable. Cleaning staff did good job despite repairs needed for a lampshade in our room. Breakfast buffet left something to be desired -- adequate, at best. Difficult to get to due to road construction. February 10, 2014
Rated 4.0 out of 5.0 by comy stay with friendly service. stayed for Blue Jackets game Feb, 1st 2014. Rooms are older but comfy and clean. Kids enjoyed pool. We used shuttle service for game which was quick to pick us up. Will stay again. February 6, 2014
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