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Rated 4.0 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by PLEASANTLY SURPRISED Was quite nervous about staying downtown...but the room was clean the staff was pleasant and the atmosphere was good.... September 17, 2014
Rated 3.0 out of 5.0 by Not very good I am in the Columbus market 4 times a month and I will not stay at this hotel again. September 17, 2014
Rated 5.0 out of 5.0 by Great Room and great service It was all excellent. The front desk staff were helpful. The housekeepers did an excellent job. The 12th floor pop machine was out of water. When we went down to report it, the front desk manager gave us two bottled waters and said to come back for as many as we'd like. September 16, 2014
Rated 5.0 out of 5.0 comfortable bed and pillows We did not have a vehicle, so the shuttle to downtown was great. The driver was very knowledgeable. September 16, 2014
Rated 5.0 out of 5.0 by Great place to stay Overall this is a very nice hotel. The hallways look like they could use a fresh coat of paint, but other than that we had a great stay. The pool was clean and perfect for a family. And when we had an issue with our door card reader it was handled promptly. The best part after a long day is the bar service which offers "elevator beer". You can order a beer and take it back to your room. I wish every hotel offered that because rarely do I want to sit at the bar. September 16, 2014
Rated 5.0 out of 5.0 by Excellent in all ways! My visit to Columbus was for a wedding. I was so pleased with my stay - the restaurant was lovely with excellent food choices... the room was clean, quiet, and ample storage. The staff was friendly and helpful! Most important was my experience with the shuttle service! Not only did this Holiday Inn offer transportation from the airport, but it took me to other hotels I needed to get to for the wedding. Best of all, after the post wedding brunch, the manager told me to call them and they would come to that hotel [as they had NO airport service] pick me up and bring me to the airport from there. Kudos to the desk manager Joe and his staff!! September 16, 2014
Rated 4.0 out of 5.0 by Good Customer Service My stay was nice and the staff/ housekeeping was friendly. The room was comfortable the bathroom could use an update along with the carpet, but other than that the room served it's purpose and was quite. September 14, 2014
Rated 2.0 out of 5.0 by great staff...poor property lunch food .. poor selection/poorly prepared. electrical outlets in room...unavailable!! security of parking? non existant!! September 14, 2014
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