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Rated 4.0 out of 5 by 217 reviewers.
Rated 4.0 out of 5.0 by biz trip Clean, quiet, friendly, relaxing, nicely located; pleasantly surprised--nice stay September 26, 2014
Rated 5.0 out of 5.0 by Great Hotel! Great hotel, staff and overall experience while visiting for our daughter's college tour. September 23, 2014
Rated 5.0 out of 5.0 by Palace Theater The customer service was outstanding. The staff was quite friendly, knowledgeable, and willing to meet our requests. The room was clean, but the bathroom was a little bit outdated and small. That said, it served its purpose just fine. The hotel is within walking distance to many things, including the Palace Theater, and the downtown area is very safe. It is patrolled by the police and a city run organization that reports directly to the police. September 23, 2014
Rated 1.0 out of 5.0 by Stay somewhere else in Columbus Outdated hotel. Room had busted lampshade, gum on floor and walls looked dirty and old. Bedding and bathroom in similar condition September 22, 2014
Rated 5.0 out of 5.0 by PLEASANTLY SURPRISED Was quite nervous about staying downtown...but the room was clean the staff was pleasant and the atmosphere was good.... September 17, 2014
Rated 3.0 out of 5.0 by Not very good I am in the Columbus market 4 times a month and I will not stay at this hotel again. September 17, 2014
Rated 5.0 out of 5.0 by Great Room and great service It was all excellent. The front desk staff were helpful. The housekeepers did an excellent job. The 12th floor pop machine was out of water. When we went down to report it, the front desk manager gave us two bottled waters and said to come back for as many as we'd like. September 16, 2014
Rated 5.0 out of 5.0 comfortable bed and pillows We did not have a vehicle, so the shuttle to downtown was great. The driver was very knowledgeable. September 16, 2014
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