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Rated 3.9 out of 5 by 199 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and friendly employees The hotel was in a great location for me while my father was a patient in Grant Hospital in Columbus, Ohio. The employees at the front desk where very friendly and always greeted me with a hello. They were also very helpful when I needed assistance in locating certain restaurants and department stores in the area. The hotel was quiet for being on a busy downtown street. The parking lot was large and well lit. The room was clean and exceeded my expectations for the price. I felt safe in my room, I also liked the easy access to vending machines, pop machines, and ice machines. September 3, 2014
Rated 5.0 out of 5.0 by Nice room for the money Room was nice and clean, bathrooms were aesthetically pleasing. Didn't spend to much time in the room or hotel, more for sleeping purposes. September 3, 2014
Rated 5.0 out of 5.0 Comfortable and great service great hotel, very close to most of Columbus attractions [walking distance] e.g. Scioto mile, state house, as well as the grey hound station September 2, 2014
Rated 5.0 out of 5.0 by Great Stay in Columbus The HI in Columbus is fantastic. I am a loyal IHG member and HI and HIE are my have hotels of the chain and this one gets high marks. The staff, especially joe, was great. They went out of their way to ensure that I had everything I needed. They helped me happily when I needed to make changes during my stay and they were all very friendly! Everytime I walked in the door of the hotel I was greeted with a hello and a smile. This makes such an impression. I will always stay at this hotel whenever I am in Columbus. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel This was my 1st stay and I will make it my Columbus Hotel when in town. It was clean, comfortable and the staff was very attentive. Also being downtown, I was close to everything. I recommend you give it a try. August 31, 2014
Rated 5.0 out of 5.0 by Great Hotel: great Location This was a great hotel right downtown. Friendly people, clean room, reasonable price. Couldn't ask for more. I will stay again. August 31, 2014
Rated 2.0 out of 5.0 by A business hotel We found that the hotel seemed to cater to business people. The staff was very friendly, but not very knowledgeable of the area and how to go about doing any sightseeing. Our last evening and day there was met with many inconveniences--the pool was closed early, and the firemen were checking our smoke detector mid-morning. It took time for the detector to go off and then it was difficult for them to reset it. There was no warning that they would be coming to our room to do this. August 30, 2014
Rated 5.0 out of 5.0 by Wonderful Staff and Clean rooms Had a bumpy start given a room already occupied could have been terrible but was easily remedied. The only problem we had was our keys kept clearing out and not open our door good we had 2????? After that all was well and would certainly return. August 27, 2014
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