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Rated 4.0 out of 5 by 247 reviewers.
Rated 4.0 out of 5.0 by Good Location For Event, A Little Pricey For the Condition this hotel appears to be older, as the carpet in my 7th floor room was very frayed at the threshold where the entry meets the sleeping area. Also, there was a large chip in the tub enamel and the tile seemed dated. The shower fixture was loose on the wall where the shower head attaches to the wall. There was no information posted in the room or hall signs to indicate where the ice machine or vending machine was located, where caused multiple trips to the front desk to ask. Because my room was right in front of the elevator doors, and the hallway is very narrow, only a few feet from door to door, I heard a lot of people coming and going and talking during the stay. The desk DID call my room soon after arrival to inquire if everything was ok with the room. They also asked if the stay was enjoyable as we checked out. PLUS: there is a restaurant on site and we ate a late dinner there. It was comfortable and the food was good for the price. I was glad it was available to us as the weather was frigid and we were tired from our drive. November 19, 2014
Rated 4.0 out of 5.0 by Clean and Quiet! Staff at front desk were pleasant, helpful and informative. Hotel is under remodel, did not interrupt my stay. Beds November 19, 2014
Rated 3.0 out of 5.0 by stay Pool was closed due to repair, but front desk did not let us know at check in . My son was VERY disappointed when he found out. Shower was COLD! Breakfast and dining room service was excellent November 17, 2014
Rated 5.0 out of 5.0 by Great experince for conference trip My stay at the Holiday Inn Capital Square Columbus was a joyful experince. In town for a conference, the staff was great, facilities were super and the restruant food was superb. I will plan another visit to Columbus in the near future and this will be my choice place to stay. The room was clean, the towels in bathroom were soft, big and plentiful. November 14, 2014
Rated 3.0 out of 5.0 by Not up to Holiday Inn expatations Hotel was run down, Carpets dirty in both halls and rooms. Rooms were old looking and needed painting and new carpet. Stains in the carpet in the room. I would expect more from such a big name chain. November 12, 2014
Rated 5.0 out of 5.0 by Great service and comfortable bed Enjoyed staying here. Great location to get around the city. Within walking distance of some good restaurants. November 12, 2014
Rated 5.0 out of 5.0 by Great Stay ! Was only here for 1 night, but will stay here again when I return to Columbus. November 10, 2014
Rated 5.0 out of 5.0 by Nice and clean hotel; good rooms. We were in and out since we were travelling through, but we thought this was a nice hotel. THe lobby was new and the rooms had new finishes. I would recommend. November 10, 2014
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