Rated 4.1 out of 5 by 308
Rated 5.0 out of 5.0 by Madharpo Great room
I had a large, well appointed room,. The bed, as well as other furniture was comfortable. I had two minor issues which staff responded to immediately. Hotel is conveniently located in downtown Columbus - with easy access to many local attractions.
April 14, 2015
Rated 4.0 out of 5.0 by JuneB1 Comfortable bed
Our stay was great. Staff was helpful. Pool had a lift for people with disabilities.
April 11, 2015
Rated 4.0 out of 5.0 by Lin Marie Most of staff and room quality were good
My stay would have been much better had I not had problems with being overcharged. I was billed for one more night than I stayed. Front desk also authorized over $50.00 more than the actual charges should have been.
April 9, 2015
Rated 4.0 out of 5.0 by jaybird34 Overnight stay, breakfast and bar.
Overall This is a great place to stay. It's in the center of Columbus..close to Grant Hospital and the Childrens' Hospital. We stayed on the 12th floor but it was easily and quickly accessable via the lobby and quick elevators. My grandson enjoyed the pool which was open until 10pm. My wife and I enjoyed an excellent margarita from the bar which I took back to our room. The bathroom was very large and handicapped accessable. The only problem we had (wife) was that due to her mobility issues..the bed was a little too high. I noticed security walking the outside and floors of the hotel which made me feel a little safer than most hotels I've been to. The breakfast the next morning was very good and the checkout was a breeze.
April 5, 2015
Rated 5.0 out of 5.0 by MsJs Great service
Great staff and support service. Comfortable stay with no issues including Internet/WIFI services.
March 30, 2015
Rated 2.0 out of 5.0 Not as expected
I recently stayed at this hotel for work.
A water main broke, so we were without water for several hours.
The restaurant was not open for lunch, only breakfast and dinner.
There was no free breakfast area, no coffee, nothing free offered in the public areas for guests.
Housekeeping was very lax in cleaning and refurbishing used coffee and tea items.......
Then, to top it all off, since this was company paid, they did not provide my 'reward' points for an 18 day stay, even though everyone else that I spoke with about the stay did receive their points.
Very disappointed in IHS and will stay in other accommodations in the future.
March 30, 2015
Rated 4.0 out of 5.0 by Pino 1 Great Sleep and Great location- very affordable
Great Sleep and Great location- very affordable. Have stayed here in the past and will be back.
March 29, 2015
Rated 5.0 out of 5.0 by MG17 In town for NCAA Basketball
From the time of check in until we checked out, everyone we came into contact with was very polite/professional. Clean comfy room/beds. Very close to Value City Arena. Will definitely stay here in the future.
March 24, 2015