Rated 4.1 out of 5 by 373
Rated 5.0 out of 5.0 by kkss89 great stay for an area conference!
clean, comfy room. Didn't use any of the amenities as I was always on the go! Very pleasant staff.
July 29, 2015
Rated 3.0 out of 5.0 It just isn't there
The room just didn't provide what I've come to expect from the Holiday Inn Express brand. No fridge/microwave, no ottoman for the chair in the room (I've never seen another Express that didn't have this), no wardrobe to store clothes in, just a rack on the wall right next to the front door. I travel a lot and typically trust the brand for these very missing amenities. My coffee maker was next to the floor underneath the nightstand. It looked like they ran out of furniture when putting this room together and said "eh, rent it anyways".
On the flip side, the staff here are excellent. Very friendly, helpful, and attentive to whatever you need. The service at the bar and dining room are excellent and the desk and shuttle service couldn't have been better.
July 29, 2015
Rated 3.0 out of 5.0 by speedwagon1065 Not overly impressed.
Location now what I thought it would be. Dog fur was continuously in hallway, which should have been attended to. My room was not cleaned one day.
July 28, 2015
Rated 4.0 out of 5.0 by ChairmanOhio Pleasantly Surprised
I was concerned about the quality of this hotel given its age. My concerns were unfounded as the lobby and room were great and the staff were very friendly and helpful.
July 26, 2015
Rated 5.0 out of 5.0 by LLanghirt Comfy bed
The hotel is nice, the nearby concert not so much. It was loud and went on until late in the evening.
July 25, 2015
Rated 5.0 out of 5.0 by headstart52 nice bed
bed very firm, nice pool room, enjoyable breakfast. very nice and informed front desk staff
July 23, 2015
Rated 2.0 out of 5.0 by Saigh Pick up the trash!
This was our second stay at this hotel and unfortunately it will be our last. The first thing we noticed as we walked to our room was the amount of trash in the hallways. It looked as if someone had thrown a party- dirty glasses, wads of napkins, key cards all littered the hall. When we entered the room, it looked alright. Unfortunately, it did not have a tub, but we could live with that. The bedspread was stained, but smelled and appeared clean. When we left the next day, the maid was in the hall and cleaning rooms. We got back late that evening to find the glasses had disappeared from the hallway, but nothing else had. The next morning we heard the vacuum in the hall assumed that finally something was being done about the trash in the hall. No. When we checked out at noon that day, the pieces of paper and trash still lay in the hall with new ones added. At checkout, the front desk clerk asked how our stay had been. I told him it was okay, but there had been a few concerns and issues. He looked up, handed me my receipt, and said "Well, that's good." No, sir, that is not good. As someone who has spent more than half of the past year living in IHG hotels, I expect more.
July 23, 2015
Rated 4.0 out of 5.0 by Jeffrey33 Comfortable bed and great location
Hotel location is nice-close to High Street and German Town. Comfortable rooms although they need updating.
July 22, 2015