Rated 4.3 out of 5 by 214
Rated 5.0 out of 5.0 by DSW1956 Great Stay, Friendly Staff
For being a convention hotel, the hotel is in swonderful shape with a great staff and great rooms
August 25, 2014
Rated 5.0 out of 5.0 by Larry 234 Comfort and servce
All staff friendly very acommidating good stay. Close location for our convention. Good food and service
August 22, 2014
Rated 5.0 out of 5.0 by DCMO Great staff
Convenient location , next to Convention Center,Arena District, Short North Friendly , attentive staff, easy in and out would stay here again
August 7, 2014
Rated 5.0 out of 5.0 by Madkates Great Hotel
Very convenient to everything downtown. Enjoyed our stay and the front desk did everything to make our trip and time in Columbus enjoyable.
August 6, 2014
Rated 5.0 out of 5.0 by TomD12 Great stay
I really enjoy staying at this hotel - It is clean and the staff is very helpful. The restaurant " Max and Erma's" next to the hotel needs better managment and the hotel should use another venue for meals than Max and Erma's. The Hotel ramped up their staff for the conferenc but the restaurant did not.
August 4, 2014
Rated 5.0 out of 5.0 by Transformation Consultant Always Courteous, Always Clean, Always Quiet
Thanks for the Consistency
I have stayed multiple times and found great service every time
August 2, 2014
Rated 3.0 out of 5.0 by UnhappyVacationer32 "Whose Shoes Are These?"
When we first got there, didn't realize it was an additional $23.00 a night to park in the Crowne Plaza garage, which is ridiculous because that should be included in any hotel with a reservation. Build it into the cost of the room and don't advertise a charge.
Also, the room was extremely dusty on the wood furniture, and our room didn't get maid service until after 3pm the second day of our stay, so we left that morning having put aside everything out of the way for the maid to have room to make the beds, bring new towels, take the old towels, take trash, etc.. When we arrived back at 2pm, everything was exactly as we had left it, so the beds didn't even get made because we were on them resting and the maid didn't have any new towels until hours later.
Beyond all that in the room, my 7-year old son is on the floor at the foot of the bed and pulls out a pair of women's shoes and says, "Whose Shoes Are These?". Needless to say, they were definitely NOT ours and this was just super disgusting that our son was holding them.
Also, the road construction outside made it super hard to navigate to the hotel.
We will not be returning to this location in the future!
August 1, 2014
Rated 5.0 out of 5.0 by mdisme Nice Stay
Would stay again. Nice location to walk to the riverfront
July 31, 2014