Rated 3.9 out of 5 by 110
Rated 4.0 out of 5.0 by BassNoteBob Excellent Staff
Recently stayed at this hotel while traveling on vacation. The staff was great. We picked the hotel because the room had two queens plus a pull-out couch so we thought we would be able to sleep the 6 of us in one room. When we got there they we remodeling the hotel and our room only had the two beds and a non-pull-out couch. Contacted they front desk and was told that since they were remodeling those were the new couches, but she did offer to send up a cot. The cot came less than 10 minutes later and it was a really nice one piece design so no bend in the middle of mattress. As a bonus it was the same height as the couch so we were able to put the two together and make a really nice sleeping surface for the kids.
The next day we noticed that one of the kids had left their favorite stuffed dog in the room. We call the front desk and they were able to find it for her. When we came back to pick it up, they had made it makeshift doghouse of out a gift bag with a small snack for the dog. This really made my kids day.
August 27, 2014
Rated 5.0 out of 5.0 by Armac01 Fine Hotel
Everything about this hotel is above average but it's the staff that really makes it stand out. Fine service, helpful, and with a good sense of humor.
August 27, 2014
Rated 4.0 out of 5.0 by JRD 111 freindly stay
The staff was very friendly and helpful. The restaurant was only open for breakfast, lunch and dinner were served in the bar area.
August 25, 2014
Rated 1.0 out of 5.0 by micluo Great staff but broken shower
On the business trip and chose to stay here. Did not realize there was no knob on the shower when I was about to take the shower. I had to sleep and reported to the front desk the next morning. It was fixed. I don't understand why the clean staff did not check this room and how other guests used the shower earlier without the knob.
August 13, 2014
Rated 5.0 out of 5.0 by Lakota Comfortable stay
Comfortable stay. I asked for a 1st level room and I got a first level room. Friendly staff.
August 13, 2014
Rated 5.0 out of 5.0 by Amy M. Wonderful place to stay
This was a very nice hotel to stay in. The room was huge for our family of 5. The service was wonderful. We were all treated with respect, kindness,and all of the staff was always will to help with anything. We will be returning here year after year. Newly renovated this hotel looks wonderful. Beds are comfortable and the halls were nice and quiet. Overall my family LOVED it!!! Enjoy your stay We did.
August 12, 2014
Rated 5.0 out of 5.0 by ConfVisitor28 Excellent Conference Stay
Stayed here for a conference and both the room and the conference amenities were excellent. Would definitely comeback to this same location for leisure or work.
August 12, 2014
Rated 5.0 out of 5.0 by FrequentVisitor2 Comfortable Quiet Nights Rest
Was ecstatic to be able to stay on this night, as most hotels were sold out for this week. I had a newly remodeled room and I think the offset for the entry way into the room helped keep noise down. This was the best nights stay out of 7 or 8 for the year. The only problem I encountered was breakfast was cold. I thought maybe it was just that I was sitting under a vent, as I was cool also. However, upon leaving, I heard several guests complaining that all the food was ice cold. If I had of known, I would of brought it to the staff's attention. Since I was eating free, it really wasn't worth complaining about.
August 11, 2014
Rated 5.0 out of 5.0 by celticfits Attentive service
Everyone was friendly and helpful. Rooms were comfortable and clean. Plenty of parking. Restaurant staff were all wonderful.
August 10, 2014
Rated 5.0 out of 5.0 by Lolita4 beautiful rooms and rest service
clean new rooms, the beds were very comfortable and the staff was very friendly and helpful
August 6, 2014
Rated 5.0 out of 5.0 by CardsFan755 Bed was comfortable and clean
Hotel in process of being renovated, but still lacks a "modern" feel. Some rooms still being worked on, so some dust and dirt associated with that. Overall quiet and nice.
Breakfast was OK, except scrambled eggs were awful--like they came from a powder mixed with oil.
August 4, 2014
Rated 5.0 out of 5.0 by flugie enjoyed stay
was not happy that breakfast was not included. We were told that the buffet was one price the week before our visit and when we went and said we wanted the buffet we found out the price increased.
August 2, 2014
Rated 1.0 out of 5.0 by hpick Bad experience
When we checked into our room someone that stayed before us must have spilled a whole bottle of cologne on the floor. I stayed with two kids and the smell was very strong. Two of us had headaches all night. We called the front desk after we came in the room and was excepting better hospitality. No rooms were available which was understandable but she said a manager would contact you and that also never happened. For someone that travels as much as i do I would expect first class hospitality.
July 30, 2014
Rated 5.0 out of 5.0 by happyman1978 Great
Clean, friendly, new remodeled, beautiful! Would recommend!
July 28, 2014
Rated 5.0 out of 5.0 by Bogeyman1 Very comfortable room and great service
My wife and I enjoyed our stay. We liked the room and its décor.
The staff was very courteous and helpful.
July 20, 2014
Rated 5.0 out of 5.0 by 744 ems Clean room , great bed
Great stay, clean room, only one problem , cord on coffee pot was too short and when I went to fill, it fell over on pull out drawer.
July 17, 2014
Rated 2.0 out of 5.0 by Cubby558 Renovated room
Was disappointed upon arrival to find out the hotel was in the middle of renovation. There was no rhyme or reason to how the renovation was being done. Most of our floor was done, but noticed a few still being done. Couldn't use the elevator close to our room, as the first floor below was closed for the renovation. I was a 'hike' to the main elevator. Front panel on our air conditioner kept popping open, wouldn't stay shut. Obviously the units weren't changed. The doors looked to be original--in fair to bad shape and just painted over. For the price we will look elsewhere when we return next year!
July 16, 2014
Rated 2.0 out of 5.0 by Jimb0949 Did not meet my expectations
Reserved handicap accessible rooms 11 months in advance and didn't get one. Restaurant service was poor and the food was barely average. Construction at the hotel disabled access to certain areas and made for very long walks to the only working elevator.
July 16, 2014
Rated 4.0 out of 5.0 by RetiredGrandma Renovations Under Way
We have been staying here every July for many years (thru many owners) and are glad to see that renovations are being done. The new rooms are very nice and include a refrigerator but no microwave. The bathrooms are still pretty much one person at a time but don't really see any way they could be enlarged. Unfortunately we were awakened on Sun morning by hammering and drilling in the room next door but figure this due to the ongoing renovations. Overall this is a nice place to stay and we will continue to do so.
July 16, 2014
Rated 4.0 out of 5.0 by Jon7000 Nice staff
This was the 2nd time we have stayed here. We love the Temple Spa samples. The shuttle service made our vacation more relaxing! The breakfast buffet has a lot of options & tastes great! The staff in the restaurant were helpful, nice, personable, & got our day off to a great start. The hotel is currently doing renovations . The only problem we had was the phone in our room did not work. We were offered a new room but we were already settled in our room & made the choice not to switch.
July 16, 2014
Rated 5.0 out of 5.0 by CBluMike Return Stay: Always Great
The Crowne Plaza in Dublin is what a full service hotel should be. We had excellent service from first making our reservations ( once again ) with Jennifer at the front desk to the help we received from Iesha, also at the front desk, when my wife became ill. Iesha was truly sympathetic and caring. The overall property is great from a beautifully kept exterior, to a overly spacious and comfortable lobby, to very comfortable guest rooms with newly added refrigerators, a definite plus in warm weather. The staff is courteous and friendly; there's a great indoor pool and an excellent restaurant. We will return again. As a matter of fact, book early; we have found the hotel full on a couple of occasions. Only negatives: a single slow elevator and quite a walk to some rooms as the hotel is set up in kind of an octagon shape. Nonetheless, excellent overall!
July 15, 2014
Rated 4.0 out of 5.0 by THE REAL Rabbit Comfortable bed and room; friendly staff
The convenient location and usual Crowne Plaza standards of excellence did not disappoint my wife and me. We were fully satisfied!
July 10, 2014
Rated 5.0 out of 5.0 by sandyshoes7 Definitely Over-delivered!
A family celebration required us to find accommodations in the Dublin, Ohio area. Since it was only for one night, I let price be my guideline and didn't expect much. What a pleasant surprise!
The entryway was clean and open. The lobby was spacious and attractive. And our room was lovely! The soft grey walls and contemporary artwork were similar to much more expensive properties. And the bed! Unbelievably comfortable. We will definitely stay here when we come for future family events.
July 8, 2014
Rated 5.0 out of 5.0 by I do not have one. great restaraunt
I was very pleased to stay at this location as it provided excellent service and amenities. The rooms were great. The meeting rooms were ample and easy to access. The restaurant was very clean and had a great selection of items. The restaurants staff were very attentive and, friendly. The front desk staff were very accommodating in finding me an early check in time and room.
July 7, 2014
Rated 5.0 out of 5.0 by Reddopg1947 Great location and hotel for business and pleasure
Thought the improvements ongoing were going well and were needed. Staff and general outside area are well kept. Dinning, food and service was outstanding. Price reasonable and food tasty.
All and all a great locations and hotel to stay in.
July 1, 2014
Rated 4.0 out of 5.0 by Billy 62 Room
My room had unfinished sprinkler heads sticking out of the wall in places. There was a electric outlet cover laying on the floor outside my door i n hallway, it was not on the outlet.
July 1, 2014
Rated 4.0 out of 5.0 by tomstat Good business hotel
I have primarily used the Crowne as my hotel of choice for business travel because they provide quality rooms in quiet zones (a good night's sleep is not optional for business travel) and typically meet all my basic needs (e.g. in-house dining, a weight room, Internet access, and an outside patio for relaxing when weather permits.) When I travel for business, I am not interested in "seeing the town" or running around looking for a restaurant. By meeting my basic personal needs on their premises, I can concentrate on meeting my employer's needs and give them my best performance for their traveling dollar.
June 29, 2014
Rated 1.0 out of 5.0 WORST HOTEL EVER
The place looks very nice. The rooms are nice but the staff was awful and the experience was awful!! They don't offer discount tickets like they said and the whole 2nd floor is under construction but didn't tell us. The air conditioner leaked and we had a wet floor after they came to fix it!! They do not have sofa sleepers like the internet says!! So your extra is a cot that was uncomfortable. DO NOT STAY HERE! They gave me a $10 discount for our troubles!! AWFUL PLACE
June 27, 2014
Rated 3.0 out of 5.0 by RBTs Buiness traveler
Simple but effective - free breakfast and in room refrigerators included are a good idea.
June 15, 2014
Rated 5.0 out of 5.0 by JJH1 Comfortable bed
Great property, very nice room - generally very comfortable.
Need to have more electrical outlets by the desk and bed for various electronice.
June 9, 2014