Rated 5.0 out of 5.0 by VeryHappyGuest Great Value
This hotel has a great location & a great staff. The food is more than expected. It is an older property but the service & value is 2nd to none. Free shuttle to take you around & onsite restaurant w/ room service. Freindly helful staff. Lady is sales office was great with directions. We will stay again!
March 19, 2013
Rated 5.0 out of 5.0 by tleet wonderful staff and hospitality
I stay at this hotel regualrly. Service and hospitality has been great. Breakfast is first rate. But, mainly the staff attitudes make this my choice in Columbus.
March 18, 2013
Rated 3.0 out of 5.0 by DrCandC Dated and only fair for a Holiday Inn
This hotel shows its age and is only barely worth the money. Other newer places would be better. Next time I will try elsewhere. The prices in the restaurant were pricey so can't say if good or not - skipped. Outside was dated and parking lot was not appealing. I think the best one word review of this hotel is exactly that: dated, or even better, out dated. No elevator, which was forewarned. No king size bed ready on the first floor.
March 13, 2013
Rated 5.0 out of 5.0 by Lee29 Clean Comfortable
Not a new property but updated, well maintained and clean. Staff very nice and friendly!
March 4, 2013
Rated 2.0 out of 5.0 by est340 Front Desk Staff was only good employee
I had used this hotel for a one night stay in January. The front desk staff was excellent. Me and my girlfriend decided to eat at the restaurant that night and regretted that decision. It was only one waitstaff and she ended up being really rude. We called the manager who was very courteous even in the midst of the waitress still being belligerent. An experience like that would make not want to use this hotel again. I do appreciate the front desk staff and the restaurant "manager" who was especially attentive to our concerns.
March 4, 2013
Rated 5.0 out of 5.0 by Charligirl28 Great stay
It is an older building but the renovations helped the overall appearance. The best part about my stay was the staff. Amazing front desk personnel. If I had any issues, they were very pleasant and handled it quickly and to my satisfaction.
February 27, 2013
Rated 4.0 out of 5.0 by KansasIke Great Weekend Stay ... Just one complaint
One complaint ... not enough staff. During the evening hours when the bar was open, only one person working the bar was often overwhelmed with customers. It meant long waits. Also the case with the morning breakfast ... Only one waitperson, so tables were very slow getting cleared and cleaned for the next set of customers. Often it meant waiting for a clean table and for clean table service. The staff that was there did a great job ... could have just used a second person so that it could have meant less waiting.
February 9, 2013
Rated 4.0 out of 5.0 Convenient & relaxing
Great breakfast buffet; relaxing lounge, convenient to the entire Columbus area.
January 26, 2013
Rated 1.0 out of 5.0 by hiachiever2 Worst Holiday Inn ever
This hotel should NOT be in the Holiday Inn family. The rooms are very uncomfortable. Needs an upgrade of everything. The rooms are spread out in seperate buildings. Maintainace is needed to unplug the drains, dirty rooms, stained carpets, stained curtains felt like I was in the in the lowest grade hotel possible. We had 2 rooms and they both had maintenance issues, quality below substandard and I will never stay at this hotel again. I am a platinum member so I have stayed an numberous hotels and this tops my list of the worst Holiday Inn hotel EVER.
January 23, 2013
Rated 5.0 out of 5.0 by JFL3rd REal Nice Place
A small roadside type motel, but the people are great, the service is top notch, and the accommodations are clean, well kept, and comfortable.
January 21, 2013
Rated 3.0 out of 5.0 by Leigh Average stay, but not worth room rate.
Room was not what we expected. Had to ask for a mini-friedge, microwave, and shower curtain. It was listed that HBO was included and gave channels, but only showtime was an option. No complementary coffee or anything in lobby. Went for breakfast buffet and food was not ready, nor serving staff to wait on you. Very few healthy options. Staff was friendly, always a plus!
January 19, 2013
Rated 1.0 out of 5.0 by Hchris Stolen meds
The first thing that I thought was that I will never stay in a Holiday Inn again; but then I remember that I have close to 200K priorty points and Hoilday Inn has been my second home for about 15 years. I decided to tell everyone that I know, and even some that I don't, not to stay at this location.
I suffer from cronic PTSD that requires me to take several schedule 2 meds; One of which is still a schedule 1 in half the country. I recognize this problem and I always secure them well. Because of the Federal sites where I work, taking them with me is not possible. I have never had a theft before.
My room was only straightened out once durring my 5 night stay but as long as I have towels and TP I'm happy. But after the drive home to Birmingham I discovered why. After my drive home to Birmingham I found that my meds had been stolen. I immediately called to complain. First, I was told that they aren't responsible for my property in my room. Second, they were going to report me to the police. And third, their maid staff doesn't steal. Furthermore, I was told that they would inform their insurance company and would call me back. I haven't heard from them.
Because of this I am upset that I've spent so much money at Holiday Inn throughout the years. Do not stay at this Hotel. Drive a little bit further down the road and save the aggravation.
January 16, 2013
Rated 4.0 out of 5.0 by JulieG Holiday Inn Columbus GA
Friendly/courteous staff, great breakfast, great location!
January 15, 2013
Rated 5.0 out of 5.0 by SWEET GREAT ALL AROUND
GREAT ALL AROUND SERVICE LOCATION EVERYTHING! THE ROOM WAS COMFORTABLE! THE STAFF WAS VERY FRIENDLY AND CATERED TO ALL OF OUR NEEDS! WE WILL ALWAYS STAY AT THIS LOCATION IN THE FUTURE!!!
January 2, 2013
Rated 5.0 out of 5.0 by cookie1 Good bed, TV, and outstanding service.
Was there handling incomprehensibly sad business in regards to the loss of my youngest daughter and had mentioned this over the phone to the front desk making my reservations. When I got to my room I found a gift and a card signed by all the employees wishing my peace with my grief. I thanked the Manager Tracie and a couple of the staff I passed by and my heart will always be forever touched that they went above and beyond for me...a customer!
December 19, 2012
Rated 3.0 out of 5.0 by Northfield Northfield1
Older hotel with good service. No elevator! Good location. Reasonable price for the hotel.
December 9, 2012
Rated 2.0 out of 5.0 by Bronxguy Older Holiday Inn with issues.
This is an older hotel with two floors and no elevator so if your bags are heavy hope you've worked out. The facility is spread out and we were very far from the lobby. When we checked in we were looking for a destination in town but the front desk clerk couldn't help us and referred us to the bar tender. She also gave us the wrong entrance to get close to our room. We finally found our room and the heat was on, had to be 90 degrees in there. I sat on the edge of my bed and the top flipped up and I almost fell over on the floor. The TVs were nice but the reception was terrible and there was constant interference on all channels. The workout room had nice facilities but the TV had the same problem. The buffet breakfast was nice but the food was lukewarm. My son wanted something from a vending machine and had to walk all around the hotel to find one that accepted paper money. I would probably not stay here again.
December 9, 2012
Rated 5.0 out of 5.0 by TennisJunkieCB Holiday Inn offers great value and comfort!
Recently, I had the opportunity to stay at the H.I. and cannot say enough good things about their service from the wonderful, courteous, and sometimes singing staff delivering breakfast to the staff who assisted me with getting my computer up and running. The rooms were comfortable and clean as well. After leaving, there was a problem with the bill and the staff was quick to rectify the problem. When one finds it necessary to stay away from home, it certainly helps to find a wonderful hotel with kind and considerate hotel staff! 4 Stars for sure.......
December 8, 2012
Rated 5.0 out of 5.0 by unclebrook Great Service
We have stayed with you many times over the last 20yrs........and I must say that the employees could not have been any more helpful.
December 7, 2012
Rated 4.0 out of 5.0 by linjune Stay at Columbus, GA
Everything was nice, except my double bed sagged in the middle. Otherwise a very enjoyable stay.
Would be great to have an indoor hot tub.
December 7, 2012
Rated 5.0 out of 5.0 by Kentuckygirl The staff make all the difference
Excellent customer service is what sets this location above the others. Very friendly and accommodating!!!
Very comfortable beds and the rooms are clean.
December 6, 2012
Rated 5.0 out of 5.0 by Gin88 Son's Graduation from Basic Training With Army
I have stayed at a lot of hotels and this was our 2nd stay at Holiday Inn Columbus. What can I say but WOW! The staff is the best! Cater to your every need. I brough a cake for my son that had to be refrigerated and they did that for me. The next day after graduation we were going to suprise him and I realized I had forgot plates and forks. I went to the front desk and they said no problem. They went to the kitchen and got what I needed. After we were through I carried the cake to the front desk and shared with the staff, it was a large cake and even guest at the motel was eating cake. Some got seconds. The rooms are very clean and the beds are so comfortable especially the pillows and I would love to have one of those down comforters! No problems here. I give them 5 Stars all the way. Food was awesome and the bartenders were great. Housekeeping very friendly and did a great job. You are very lucky to have such great employees that take pride in their job. Doesn't get any better than this!
December 3, 2012
Rated 5.0 out of 5.0 by arubarosie relaxing atmosphere
i had a great and relaxing time the staff was wonderful and very friendly also the breakfast bar food and staff was awesome really enjoy staying there i will recommend it to my friends and neighbors
November 28, 2012
Rated 3.0 out of 5.0 by Naples2012 Good location near Ft Benning
Could not believe that there was NO Elevator and we had to carry 60 lb bags upstairs to out room and, no refrigerators were available. Was told they had airport shuttle when room was booked and found out after check in that it was not offered to ATL airport.
Never received credit back for military rate for the 3 nights we stayed
November 16, 2012
Rated 5.0 out of 5.0 by Brenda42 Comfortable bed and great service.
Enjoyed our stay. Room was clean and very comfortable and staff was very courteous and helpful. Would definitely stay again and recommend this hotel to other travelers.
November 15, 2012
Rated 5.0 out of 5.0 by magicmant Great service and value
Always stay here and no problems The staff is great - rooms are comfortable and can't hear any noice - near the hwy and airport.
November 12, 2012
Rated 5.0 out of 5.0 by chrisart Overall great experience!!
Definitly willstay there again while in town... Excellent friendly service and staff.. Clean room and accomodating..
November 6, 2012
Rated 5.0 out of 5.0 by Gin88 Very clean and the staff was so nice. Doesn't get any better than this!
We stayed for our son's 36 hour pass from the military and we enjoyed staying at this hotel. The staff went out of their way to help me with a problem and we are staying with them again for his graduation in November. The room was clean, beds so nice and I loved the down and feather comforter, I would love to have one for home. Food was awesome, we just couldn't have asked for anything more. You guys are great! See you Thanksgiving week.
October 26, 2012
Rated 5.0 out of 5.0 by TravelTVGuru Great location
The location is great. It is right off the highway, near the airport, and close to the meeting I had to attend since I was in town for a business trip.
October 25, 2012