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Rated 4.1 out of 5 by 200 reviewers.
Rated 2.0 out of 5.0 by Poor Customer Service Had to wait over 15min to check in and I was the next in line while others acted busy behind the desk. Power outage for 2hrs with no breakfast. Hotel needs an update. Not enough plugs for electronics. Other IHG brands are always nice. I will never do Holiday Inn again. November 6, 2014
Rated 4.0 out of 5.0 by Good for the occassion Great experience. Will select this site if in the area again. November 4, 2014
Rated 5.0 out of 5.0 by Great Staff The hotel staff was amazing from check in to check out. I would stay at this hotel again because I know that all of my needs would be met by kind helpful people who really seem to love their jobs. November 4, 2014
Rated 5.0 out of 5.0 by Always quiet and restful I've stayed at this Holiday Inn many times and the staff is always so nice. The rooms have been upgraded and the quiet surroundings is always appreciated. I have referred and will continue to visit this hotel for overall value. November 2, 2014
Rated 4.0 out of 5.0 by Great bed, bad pillows We loved the hotel, the room and the bed, the pillows however were not held to the same standard. The pillows were very small, something my children used when they were small. I am thankful there were numerous pillows on the bed, but certainly wish that the pillows were at least a standard size. October 28, 2014
Rated 5.0 out of 5.0 by Awesome hotel! This hotel was hands down the best my family and I have been to in a long while! We really enjoyed the Happy Hour with the free finger foods and drinks, along with the free cookies. The little fitness center was also convenient for a quick morning work out. We also really enjoyed the breakfast variety in the morning. Only quip one family member had was the pillows being too fluffy, it ended up hurting their back and neck. Everything was clean and all the service members were polite. The day we checked in, don't remember her name, she helped us out very much. This Holiday Inn was very military friendly. October 27, 2014
Rated 3.0 out of 5.0 by Hotel need intensive renovation and better customer service. Hotel very dated. Front desk staff in serious need of proper customer service training. Several time front desk was left unattended when guess trying to check in. October 25, 2014
Rated 5.0 out of 5.0 by Everything is great Everything is great. Everything is great. Everything is great. Everything is great. Everything is great October 25, 2014
Rated 5.0 out of 5.0 by October Great Staff Mary-Sales, Shelia, Bonnie, Mike wonderful service. Respond to guest as if the guest was in their home. October 23, 2014
Rated 5.0 out of 5.0 by Great Location for Fort Benning Hotel location is excellent for visiting Fort Benning. Hotel staff was friendly. Rooms were clean, though a bit outdated. Beds and pillows could have been more comfortable, but can be overlooked for the great value and location. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. As soon as I gave my name I received recognition for IHG® Rewards Club Member. We were albe to park by our room for easy unloading of our bags from our car. October 21, 2014
Rated 5.0 out of 5.0 by Great staff and excellent place to stay Overall an outstanding place to hold a reunion. Finding property was difficult but once found was well worth the effort. October 21, 2014
Rated 5.0 out of 5.0 by recent stay The staff is very nice and out going. Rooms are clean and comfortable. The only draw back for me is the exit out of the parking lot. You can only go east out of the lot, and most restaurants are to the west. You most go past the interstate, make a u-turn to go this way. October 16, 2014
Rated 5.0 out of 5.0 by Nice accomidations A nice place to stay. Rooms were clean with soft towels and bed sheets. October 15, 2014
Rated 4.0 out of 5.0 by Hotel The hotel was great. I really liked the bar area. When I checked in and checked out. The workers at the front desk were great. I had no issues what so ever while staying at this hotel. I would stay there again. I always have a great time when staying at a Holiday Inn. October 14, 2014
Rated 4.0 out of 5.0 by Great value overall The only negatives I had concern the age of the hotel and the somewhat musty odor of the room which I know is unavoidable at some older hotels. That combined with the lack of orange juice at the buffet breakfast 2 of the 4 mornings were offset by the exceptional service provided by the staff. With only one exception (a somewhat disinterested check-in associate) the staff bent over backwards to ensure we were comfortable. The hotel needs renovation but in spite of that the room was comfortable and the a/c worked flawlessly as did the Internet which didn't require me to log back in numerous times. One login the first night and it remembered me for the 5 nights I stayed there. October 14, 2014
Rated 4.0 out of 5.0 by Ft. Benning It is a pleasure to stay at this hotel when visiting Ft. Benning. Although a little farther away from Post, it gives you the best breakfast anywhere. Not only is it a full breakfast, but, the staff in the dining room are courteous and friendly and really make you feel at home. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Staff handled a very busy time with ease. Everyone was very courteous. October 13, 2014
Rated 5.0 out of 5.0 by good Great place to stay. Would highly recommend it to anyone. October 13, 2014
Rated 3.0 out of 5.0 by Bad Internet Wifi Wifi did not work and staff did not help my needs. It took 7 hours to help me and every staff would tell me maintenance was on it. Then calling back they said i sent maint. there... I spoke to 3 staff members. October 8, 2014
Rated 4.0 out of 5.0 by Lots of Minor issues We arrived late after a long drive. The front desk was very friendly. We get to the room and the air is off and the room was musty and dryer sheets were in the air conditioning unit. WHY? The room had two of the same brand of TV which made no sense as one had to be unplugged as they both reacted to the same remote. The bathroom door swung inward making it difficult to close the door. Breakfast was good except the yogurt was 3 weeks passed expiration. Minor things but they add up. I would still recommend that hotel as they fix those issues (at least most of them) and the service was very friendly. October 8, 2014
Rated 5.0 out of 5.0 by Great place!!!! The staff and the food are awesome here and there are a variety of other dinning and shopping possibilities very close by October 8, 2014
Rated 5.0 out of 5.0 by Late night wonderful:) I checked in late after making a reservation earlier because my son was in ICU at Columbus Regional! I arrived around 12:40 AM and was starving....Miss Bonnie said they were getting ready to get food...I gave her money and w/Ii a few minutes I had the best Krystal chicken sliders ever!!! I was so thankful for miss Bonnie's kindness and slept better since I had nourishment:) Bonnie and Travis, I thank you!!! October 7, 2014
Rated 5.0 out of 5.0 by Great Service Staff was attentative, friendly and resolved issues promptly. October 3, 2014
Rated 5.0 out of 5.0 by Great stay This hotel is a great place to stay. The staff is courteous and very friendly. The beds are comfortable and the rooms are clean. They even have a complimentary breakfast. October 3, 2014
Rated 5.0 out of 5.0 by Knight 13 Hotel was good; staff were great but internet was horrible. October 1, 2014
Rated 4.0 out of 5.0 by Excellent Staff Very professional and friendly, it made the stay worthwhile September 30, 2014
Rated 4.0 out of 5.0 by clean but older hotel good staff, just an older hotel. the location for this city is good and centrally located. September 26, 2014
Rated 5.0 out of 5.0 by Columbus North HI Great Breakfast, Room was very nice, very reasonably priced. Our children probably recouped the cost of visit at Breakfast. September 25, 2014
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