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Rated 4.1 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by Hotel The hotel was great. I really liked the bar area. When I checked in and checked out. The workers at the front desk were great. I had no issues what so ever while staying at this hotel. I would stay there again. I always have a great time when staying at a Holiday Inn. October 14, 2014
Rated 4.0 out of 5.0 by Great value overall The only negatives I had concern the age of the hotel and the somewhat musty odor of the room which I know is unavoidable at some older hotels. That combined with the lack of orange juice at the buffet breakfast 2 of the 4 mornings were offset by the exceptional service provided by the staff. With only one exception (a somewhat disinterested check-in associate) the staff bent over backwards to ensure we were comfortable. The hotel needs renovation but in spite of that the room was comfortable and the a/c worked flawlessly as did the Internet which didn't require me to log back in numerous times. One login the first night and it remembered me for the 5 nights I stayed there. October 14, 2014
Rated 4.0 out of 5.0 by Ft. Benning It is a pleasure to stay at this hotel when visiting Ft. Benning. Although a little farther away from Post, it gives you the best breakfast anywhere. Not only is it a full breakfast, but, the staff in the dining room are courteous and friendly and really make you feel at home. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Staff handled a very busy time with ease. Everyone was very courteous. October 13, 2014
Rated 5.0 out of 5.0 by good Great place to stay. Would highly recommend it to anyone. October 13, 2014
Rated 3.0 out of 5.0 by Bad Internet Wifi Wifi did not work and staff did not help my needs. It took 7 hours to help me and every staff would tell me maintenance was on it. Then calling back they said i sent maint. there... I spoke to 3 staff members. October 8, 2014
Rated 4.0 out of 5.0 by Lots of Minor issues We arrived late after a long drive. The front desk was very friendly. We get to the room and the air is off and the room was musty and dryer sheets were in the air conditioning unit. WHY? The room had two of the same brand of TV which made no sense as one had to be unplugged as they both reacted to the same remote. The bathroom door swung inward making it difficult to close the door. Breakfast was good except the yogurt was 3 weeks passed expiration. Minor things but they add up. I would still recommend that hotel as they fix those issues (at least most of them) and the service was very friendly. October 8, 2014
Rated 5.0 out of 5.0 by Great place!!!! The staff and the food are awesome here and there are a variety of other dinning and shopping possibilities very close by October 8, 2014
Rated 5.0 out of 5.0 by Late night wonderful:) I checked in late after making a reservation earlier because my son was in ICU at Columbus Regional! I arrived around 12:40 AM and was starving....Miss Bonnie said they were getting ready to get food...I gave her money and w/Ii a few minutes I had the best Krystal chicken sliders ever!!! I was so thankful for miss Bonnie's kindness and slept better since I had nourishment:) Bonnie and Travis, I thank you!!! October 7, 2014
Rated 5.0 out of 5.0 by Great Service Staff was attentative, friendly and resolved issues promptly. October 3, 2014
Rated 5.0 out of 5.0 by Great stay This hotel is a great place to stay. The staff is courteous and very friendly. The beds are comfortable and the rooms are clean. They even have a complimentary breakfast. October 3, 2014
Rated 5.0 out of 5.0 by Knight 13 Hotel was good; staff were great but internet was horrible. October 1, 2014
Rated 4.0 out of 5.0 by Excellent Staff Very professional and friendly, it made the stay worthwhile September 30, 2014
Rated 4.0 out of 5.0 by clean but older hotel good staff, just an older hotel. the location for this city is good and centrally located. September 26, 2014
Rated 5.0 out of 5.0 by Columbus North HI Great Breakfast, Room was very nice, very reasonably priced. Our children probably recouped the cost of visit at Breakfast. September 25, 2014
Rated 5.0 out of 5.0 by Awesome Place to stay Nice clean room, super friendly staff and great hot breakfast. September 23, 2014
Rated 3.0 out of 5.0 by Big Cockroach in Room Went there for leisure experience. Breakfast was awesome. Staff was very busy, but, spent time with everyone as required. Saw BIG cockroach on wall and tried to kill it. pulled end tables and bed out to try to kill it. Wrappers of past guests food, dust etc everywehere. September 20, 2014
Rated 5.0 out of 5.0 by comfortable beds Hotel was clean and the room was nice and cool when we entered. Very clean and the beds were wonderful. I would stay here again . September 18, 2014
Rated 2.0 out of 5.0 by Not Worth the Price The beds were comfortable and the rooms were clean. The bathroom was not cleaned properly, as there were still hairs on the walls and on the soap dish. The rooms need to be upgraded. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I was very impressed for what I paid and the service provided. I am returning soon for my second trip to this hotel. I know my experience will be the same. BUT, I will let you know. Good luck Holiday Inn. Thank you for the service you gave my family and I. September 14, 2014
Rated 5.0 out of 5.0 by Just all around great !! Would stay again and again and again great price point and clean!!! September 11, 2014
Rated 1.0 out of 5.0 by Very disappointed Upon arrival the staff was very friendly, however the room key did not work upon going back twice to get it reactivated. The maintenance man finally came to help out and try and give us a pass key. Internet was down due to storms, which was no fault of the hotel but still frustrating. The hotel itself was not clean, doors were filthy and sticky, handles and walls very old and not wiped down, rooms not cleaned well at all. Hair in beds and still bathrooms on floors and in tub. Lobby was very welcoming and so was staff, but then to find out no elevator was also disappointing. Would have been nice to have been warned. Made a two day stay very uncomfortable for a very exciting occasion to celebrate for a military graduation. Spent a day in a room that the TV did not work well either. Not relaxing or welcoming. Very disappointed in the overall stay for a Holiday Inn. September 8, 2014
Rated 3.0 out of 5.0 Just OK I had 3 interactions with the front desk staff and the first two felt cold. They just weren't very friendly. The last gentleman was very friendly. The bartender was very nice; however, the food was expensive. It was also disappointing that there was no refrigerator in the room so my leftovers from dinner had no place to be kept fresh. We were on the 2nd floor (no elevator) and towards the back of the winding building so the couple times we had to go to the front desk seemed like a 5 minute walk through all of the corridors. The check out process was quick, just leave the keys in the room and you're done. September 5, 2014
Rated 5.0 out of 5.0 by Guest service was awesome The most important thing to me was the guest service. the staff as I stated before was great as well as the food. The room was clean and I had easy assess to my vehicle so I did not have to carry my luggage to far of a distance. September 5, 2014
Rated 4.0 out of 5.0 by Comfortable bed and overall nice hotel. Overall good experience. They could have done a better job with accommodation with my room and it being ready. They also can do a better job with having towels for the rooms and for IHG members accommodating late check out for 2:00pm. Every other Holiday Inn I stayed at accommodated me with that. September 3, 2014
Rated 5.0 out of 5.0 by Wonderful hotel and very reasonable I enjoyed my stay at this Holiday Inn Columbus-North I-185 very much. The hotel was easily accessible from the main highway and very convenient to the location where I was traveling to. The rooms were nice and clean and easily accessible. The staff was very attentive, courteous and friendly. They made me feel very welcome. If I would need to come back to Columbus GA, I would stay there again. The price was very reasonable and the service was excellent. I appreciate the courteous service very much and I want to thank them for making this a very enjoyable trip for me and my family. Thank you very much. September 1, 2014
Rated 5.0 out of 5.0 by Great front desk customer Service I have stayed @ the Holiday Inn on Manchester Expressway in Columbus, Ga. for the passed three weeks. Being a Management Consultant, I recognize good customer service. The front desk and lobby made a great fist impression . The lobby is always clean including the entrance mat (no stains). You are always greeted with a warm sincere friendly smile. Ms. Vickie is the perfect example of what a"front desk receptionist" should be. She is totally professional but with the warmth of making you feel at home away from home. Being a Management Consultant for an International Company, I travel 90% of the time. I know great customer service when I experience it. It is like a breath of fresh air when you walk into the lobby and greeted @ the H I in Columbus,Ga. September 1, 2014
Rated 5.0 out of 5.0 by great service, good vaule and overall wonderful experiance This vacation was for a Vietnam gun truck reunion. The staff was amazing, going out of there way to accommodate our large group, (almost 200) They were like family before we left knowing our names and joining in with our group. They honored our Vietnam vets in so many ways including a personal, beautiful plaque presented to the group in a touching ceremony at the end of our visit which brought tears to many an eye. Before we left they helped set up next years reunion at the Holiday Inn in Tenn so I guess that tells you how well they took care of us! The rooms were clean and well appointed, laundry facilities were available, breakfast was wonderful with many choices daily. We were there for a week and I also used the business center for printing out stuff free of charge, internet in the room was excellent. I would highly recommend staying here if you are in town. August 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed You mostly get what you pay for here. Older space, but clean and nice staff. August 26, 2014
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