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Rated 4.0 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Great Service Everything was good! Room was clean and the service was awesome. Everyone on the staff spoke with excitement. The restaurant and the breakfast was awesome!!!!! No complaints. Looking forward my next visit! February 11, 2014
Rated 5.0 out of 5.0 by The people are great! Staff is very courteous and helpful. Sharon at the front desk is the best! Rooms are always clean and comfortable. February 10, 2014
Rated 4.0 out of 5.0 by Comfortable Bed and Friendly and Helpful staff This hotel is comfortable and convenient. The Staff is very helpful and responsive to guests needs. Front Desk staff (Vickie) very accommodating. The hotel is a little older but rooms are clean and comfortable. If any needs come up; the staff responds immediately. January 1, 2014
Rated 3.0 out of 5.0 by Room smell I was in room 1103 and there was a smell that was like urine. I slept on the bed near the window and the bed was really soft, kinda of saggy in middle. The year before I was further down the hall and everything was great. If we come down next year, hopefully it will be better. The staff in the dinning room was one nice person to two sour puss face people. December 14, 2013
Rated 4.0 out of 5.0 by Great Location and Safe Feel I have stayed here on both my trips to Georgia and I was pleased with the room and the staff. Location is great. Close to food and shopping. December 11, 2013
Rated 4.0 out of 5.0 by Great Service !!!!!!! This was the third time in the last six months we have stayed at this Holiday Inn. The rooms are spacious very comfortable. Because of the friendliness of the employees we feel very comfortable and secure staying in this property. We would recommend to anybody to stay at this property while traveling to Columbus, Ga. The only negative we have are the directions on I185 are very difficult to navigate and we have missed the exit all three times we have stayed at the property. Thanks again for a very pleasant visit !!!!! December 6, 2013
Rated 5.0 out of 5.0 by Great service!!! Vicki and Sharon were excellent Front desk help. I called stressing about my stay because I was going to have a very late check in. They both assured me that I would have my room that it would not be canceled. Upon arrival everyone was very nice. I was able to met Sharon and thank her personally and asked her to thank Vicki for me. Will definitely recommend staying here. November 21, 2013
Rated 4.0 out of 5.0 by Phone Services The room was find and the front desk staff on the evening shift were very nice. My only concerned was the phone was not working in my room which cost me money buying breakfast. I tried to call the front desk to inquire about breakfast but could not get through. I was not aware the a hot breakfast was served every morning. Samuel Clemons November 18, 2013
Rated 4.0 out of 5.0 by Enjoyed my stay Visiting from NYC for my nephew graduation from Ft. Benning. Hotels was clean n quiet n close to everything including the peach tree mall all restaurants n fast food chains and is super close to the highway. November 11, 2013
Rated 1.0 out of 5.0 by Not Immpressed Shower was a small trickle and barely warm. The heating and cooling systems was noisy and erratic. Old property that needs lots of renovations. November 9, 2013
Rated 1.0 out of 5.0 by Disappointed this stay I have stayed at this property several times, for work and visiting our son at CSU. On this visit, we had several problems with our room. Prior to arriving, someone with housekeeping unplugged the refrigerator. We had went to dinner and had brought some back for the next day. I put the food containers in the fridge and I know it was cold. Through the night, the fridge had thawed out and the ice buildup in the freeze (mini fridge, and apparently needed this - but not on a night that it was going to be occupied!) had melted and ran out all over the carpet. We had a few pieces of clothing that were lying on the floor near the fridge that were soaked and smelled bad from it. The air in the room was not working up to par and was not very comfortable. Our bath drain was slow and water backed up a little bit also. I spoke with the office staff the next morning and expressed to them my dissatisfaction with everything that had gone on. They asked me what I wanted for compensation. I plainly felt that I deserved a free night on a return trip and requested that. I was told that my information would be given to management and I asked t be contacted if there were any questions. I am returning tomorrow and I called to speak with management. I left a message with what I was calling about and I waited all day to be contacted. I never heard a thing. I feel that the management dropped the ball in the first place with the room the way it was when we were placed in it. Secondly, with not contacting me about all the problems we did have. And thirdly for not contacting me today to discuss the compensation that I feel is deserved. Adding insult to injury... I did not receive bonus points that were paid for. I had to call IHG customer service to receive those points on my own time. I would have been ripped off if I had not realized the points were not properly provided to my account. November 3, 2013
Rated 4.0 out of 5.0 by Great service The service is great location is a little hard to get to could be better. November 3, 2013
Rated 5.0 out of 5.0 by Great Service and a comfortable room I stayed for four days. The staff was very polite and accommodating. My room was very large and clean. Great amenities and good location. October 28, 2013
Rated 5.0 out of 5.0 by Enjoyable Stay Once again I had a great stay an the Holiday Inn. I recommend anyone to stay here. October 27, 2013
Rated 5.0 out of 5.0 by Great Service Comfortable room. Great staff and great service! Highly recommend. October 25, 2013
Rated 5.0 out of 5.0 by Best Staff Ever The staff at this hotel is the best I have ever had the pleasure of dealing with. Every single person I encountered during my 3-night stay could not have been more personable and accomodating. Hats off to the management for hiring and keeping such fine people. October 24, 2013
Rated 2.0 out of 5.0 by Needs update Don't make any requests for extra towels or pillows. You won't get any. Room was not ready at check in time. Staff complaining to each other about too little staff. Weird smells. Faulty electrical outlets. Not a great comfort having a sliding glass door with a flimsy bar for security. October 16, 2013
Rated 5.0 out of 5.0 by Enjoyed Once again I stayed at Holiday Inn and usual I enjoyed my stay. I was again doing my usual route on Wednesday for my job. I was tired when I checked in and ready for some rest. I got my rest thanks to Holiday Inn. Like always I enjoyed my stay. Thanks !!!! October 14, 2013
Rated 4.0 out of 5.0 by Recommend this location Don't let this location fool you - it is a great place to stay. The room was comfortable and clean. The food variety on the buffet was limited on this stay but good. October 14, 2013
Rated 4.0 out of 5.0 by Comfortable The stay was comfortable, clean, and Very Accommodating. Yes, I would recommend this facility to anyone. October 9, 2013
Rated 5.0 out of 5.0 by Last minute stop Checked in late night, for a last minute overnight. Room was nice and clean, nice relaxing. October 9, 2013
Rated 1.0 out of 5.0 by Excellent Service One problem! When flushing the toilet, it was hot water. The toilet holding (upper, not sure what to call it) area, got HOT. I advised the clerk. This is a waste of energy and money. I am sure this is not the first time it has been brought to the attention of management. Maybe it is a decision that it would be too expensive to replumb. September 30, 2013
Rated 4.0 out of 5.0 by Great service. Quiet room I stayed at this holiday inn for only one night and wish I had booked it for more. From the outside I wasn't so sure about this hotel but inside it was great. The lounge and bar area is very nice. The rooms are clean and the bed was so comfortable. The layout of the hotel is a little awkward but it ended up being a nice quiet stay. The staff was exceptional! Very friendly and super helpful. They go out of their way to make service members feel welcome with a wonderful free breakfast and a discount on the room. This hotel may not look like much but for the price and the service it's a great stay. I definitely recommend this place if you're looking for a bargain with a great stay. September 30, 2013
Rated 4.0 out of 5.0 by Good value Most economical of three HI stays on this trip to Georgia, North Carolina and Virginia. September 30, 2013
Rated 5.0 out of 5.0 by Reunion week Was at this Holiday Inn for 2 I.D. Reunion for a week with my father. We both had a great time..... relaxing, good rooms, good food, and great staff. All around pleasure to stay here. Happy the reunion committee chose Holiday Inn. September 26, 2013
Rated 5.0 out of 5.0 by Exceptional Staff This hotel had the most courteous and attentive staff that I have ever experienced in any hotel. From the people at the front desk to the dining room personnel and housekeeping, everyone was so helpful and courteous. They made our stay so enjoyable. September 25, 2013
Rated 5.0 out of 5.0 by Comfortable bed The bed was comfortable, the room adequate and spacious. The service was good except for our group dinners. The service was very slow. And we were way down on hall 14, meaning the walk to the front was very long for an 82 year old person. Other than those 2 faults. our stay was very pleasant. September 24, 2013
Rated 5.0 out of 5.0 by Great Property and Staff We were at a military reunion held at the property. I had not stayed at a Holiday Inn in some time because my previous experiences were not consistent. But this property is outstanding., especially the staff, which was very friendly and responsive. I would stay here again in a minute and appreciate how well they did on our stay! September 23, 2013
Rated 4.0 out of 5.0 by Great staff This is an older facility that does lack the freshness of the newer hotels. The outlets often are so worn that plugs will not stay in them. However the staff and food make up for the average rooms. They are very courteous, delightful, and always willing to help. September 22, 2013
Rated 5.0 out of 5.0 by Holiday Inn overall experience This was our 24th reunion all in different states. Yours was exceptional, especially the wonderful staff. Thank you September 20, 2013
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