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Rated 4.1 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Excellent service, Great stay I had been working non-stop for two days without sleep and was having difficulty finding a Hotel that wasn't booked in the greater Miami are at 2 am on a Saturday morning. Surprisingly most of the establishments I checked on the staff members weren't very personable to say the least, Until I walked into the Holiday Inn Coral Gables and spoke with their staff member on duty "Booker". He was not only very polite and professional, but went out of his way to get me checked in to my room as quickly as possible. I found the facility to be a wonderful place. Everything was neat and clean, the staff was polite, professional, and knowledgeable about the area. I will definitely recommend the Holiday Inn Coral Gables to my friends and coworkers! July 23, 2014
Rated 5.0 out of 5.0 Staff The staff is excellent the customer service how they greet the people. you feel welcome in warm ,friendly environment. July 22, 2014
Rated 5.0 out of 5.0 by Great staff Very convenient location to University of Miami. And also close to metro so convenient to downtown and easy trip to the beaches. The staff especially at the front desk was great and always helpful. July 21, 2014
Rated 5.0 out of 5.0 by great service easy accommodations to areas we needed When compared with other motels/hotels a very good ratio of money/service, that's for sure. All the coverage such as good beds, comfortable pillows, etc were excellent. I didn't try out other services but would be willing to recommend this hotel to anyone. July 17, 2014
Rated 4.0 out of 5.0 by Good for Continuing Ed Classes It's a good place to stay when taking classes. I can walk to campus. The pillows are UBER comfortable and the front desk staff is very friendly. My breakfast order was not picked up from my door the night before so my room service order was not delivered in the morning. There are several restaurants within walking distance. I will say I saw a few ants in my room, but it is South Florida. It's not a resort, but I will stay here when going to my continuing ed weekend classes for UM....especially since I get the continuing ED UM discount rate. You have to show proof of the class, but it is a good discount! July 16, 2014
Rated 5.0 out of 5.0 by Great Value! When I arrived I was immediately upgraded to a junior suite because another guest needed a room with two beds...this was nice as was the room. However, the reception staff truly shone when my aunt's friend locked her car keys in the car and we couldn't move from the front of the hotel. Jenny July 12, 2014
Rated 5.0 out of 5.0 by staff when we checked in there was an extra little message from the woman that took my reservation. she left us a note hoping everything goes well at my sons hospital visit. you all just do those extras that make the stay that much more special. July 12, 2014
Rated 1.0 out of 5.0 by The worst Holiday Inn Ever I am a Elite Gold member, and after more than 5 years using HIE hotels around the world, I can say that Coral Gables Holiday Inn is worst and the dirtiest hotel I ever used, Although the crew is responsiveness in most of times, they were sometimes uneducated and showed lack of politeness necessary to deal with most of the guests. The internet connection was lousy and the speed was real poor. The guest bedroom and bathroom were in really bad shape. The restroom was very small and dirty. The bedroom had a really insecure external door. The carpet inside the guest was very dirty and full of insects. The Lobby was also infested with mosquitoes and other insects. The parking lot was very insecure and they demanded that all the guests identified their cars with information like leaving date and reservation code. July 10, 2014
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