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Rated 4.2 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service After a very long drive from Orlando, I was excited to find this Holiday Inn right across the street from my destination. Arriving well after 1 AM, I was very tired and wanted to get into a room quickly. Expecting to find a tired and very slow front desk helper, I was pleasantly surprised when I was greeted by Booker. He was very friendly and energetic and he went above and beyond to help me find a suitable room. 5 stars for customer service! September 15, 2014
Rated 5.0 out of 5.0 by Helpful, friendly service. I loved the ice-cold water that was always available in the lobby. I slept very well. The service was also great, and Moira at the front desk was a huge help. I will be staying there again. September 14, 2014
Rated 4.0 out of 5.0 by clean hotel, great staff All was good/great with this hotel except the breakfast buffet was poor quality especially for the price. Wanted to watch the local Miami Hurricaine football game on TV but they didn't have ESPN September 11, 2014
Rated 5.0 out of 5.0 by Great hotel staff Great team at this location; great pool; directly across from the UM campus. September 9, 2014
Rated 5.0 out of 5.0 by ideal location for U of M visit only suggestion is that they clean the filter in the Air conditioner to remove the smell other than that great stay September 3, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Overall very good. Breakfast included would be good. Availability of free coffee in lobby poor September 3, 2014
Rated 4.0 out of 5.0 by Nice Place I would definitely come back. Very nice and friendly staff Pillows too soft though. All in all a nice experience and our second stay here. Convenient to U of Miami. September 2, 2014
Rated 5.0 out of 5.0 by Front Desk - Michelle Michelle greeted me after a long and tiring flight to Miami. She provided me with EXCELLENT customer service. I did not have a reservation, and she assisted me with kindness, and she really wanted to make sure that I was comfortable. She was so helpful in making sure that my stay at the hotel was enjoyable. GREAT JOB!!! September 2, 2014
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