Rated 4.0 out of 5 by 80
Rated 4.0 out of 5.0 by Yogini Good location and comfortable stay
I stayed 3 nights at the Holiday Inn Coral Gable. I was able to walk to nearby food and grocery stores, as well as the yoga studio where I was doing a training program, which made the hotel's location ideal.
The first night I noticed a constant dripping sound coming from the toilet. I told the front desk staff the next morning, and they said they'd have it checked/fixed, or would move me to another room. When I returned to the hotel that night (12 hours later), the toilet fix was still "pending" and the evening staff wasn't aware of the issue. I went up to my room to find the noise still there. I wished that the Holiday Inn had been more proactive with this fix. I would have preferred not having to move rooms at 10pm. In any case, I let the front desk know and they promptly brought me up a key for another room.
All in all, a comfortable stay.
November 22, 2013
Rated 5.0 out of 5.0 by nakita always happy staying here
this is my 4th year stayiing here at the inn for alumni reunions at the U. NEVER disappointed and will return again.
November 22, 2013
Rated 5.0 out of 5.0 by Kimbo2 Love Holiday Inn
I can always trust that the facility will be clean and safe.
November 19, 2013
Rated 5.0 out of 5.0 by TravelingGals2 Relaxing stay
My daughter and I were very exhausted from our busy day on the Big U's campus, and it was so nice to have a clean, comfortable, safe, relaxing place to sleep. Our breakfast the next morning was great. Kudos to the staff, they were so friendly and helpful. I would recommend this hotel, and especially if you are visiting the college there, it is so convenient.
November 17, 2013
Rated 3.0 out of 5.0 by gm20636 Good Service, but hotel needs an up lift
Staff & service was very attentive. The lobby area and restaurant are presented well. However, the hallways and rooms really could use an overhall. The elevator door fell apart when opening. Pool area is very nice.
November 7, 2013
Rated 4.0 out of 5.0 by coralgablenov13 Great Front Desk Staff
The proximity to the university is fantastic. The personnel in the hotel were way above average and very responsive to problems and/or requests. The area is very congested making it difficult to drive anywhere without getting stuck in traffic back-ups, and a lot more stopping then going.
Great customer service from Gabriel and Billy!!
November 7, 2013
Rated 5.0 out of 5.0 by marg15 Excellent Service
This was our third time in two months staying at the hotel. The staff has always been professional and kind. We have had breakfast and dinner and enjoyed the food. We will be visiting more while our daughter attends the UM. Thank you again.
October 31, 2013
Rated 2.0 out of 5.0 by TravelingUM Glad we only stayed for one night
Other than the convenient location to the University of Miami, and a pretty friendly staff, there isn't much to recommend at this hotel. To begin with, the room had a strong chemical odor, (carpet cleaner?)and the room and carpet was dank with moisture. The carpet was a very old dark green shag-type rug that looked as if was very riddled with germs.The bathtub had a shower curtain that didn't quite fit properly.(too small) We had asked to NOT be on the first floor and for a king size bed when we made our reservation online, (prepaid) which was confirmed. However, when we checked in, we were given a room on the first floor with a queen sized bed. My very tall husband slept with his feet hanging off the bed all night. They didn't seem to offer any sort of compensation, and offered a half-genuine apology.
October 29, 2013