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Rated 4.1 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by Good value for money and great staff Had some business at U of Miami, so I stayed in the Holiday Inn. The place is really good overall, but the staff is fantastic. Particularly Jenny seems to be able to read from your lips and is extremely forthcoming. Would definitely stay there again. July 2, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Good Service I have had a long association with Holiday Inn University in Coral Gables. The hotel is clean, comfortable and convenient, The Hotel is closely located to Doctor's Hospital and therefore helps in a great way when I am pursuing medical attention in that area. I have found the staff accommodating, helpful and welcoming. Thanks to Claudia and William, I was able to get a reservation for the two nights I needed in late June even when this did not seem possible. Their personal attention is over and above expectations. I am grateful for the service and attention. June 29, 2014
Rated 5.0 out of 5.0 by Comfortable accommodations overall The service at this facility was excellent. Parking was easily accessible. I especially liked that there was general access to the pool area from most of the ground floor rooms. The hotel had a cozy family atmosphere, making guests feel very welcome. I highly recommend this facility to anyone travelling to the area. June 25, 2014
Rated 4.0 out of 5.0 by Friendly staff & Great location My family and I stayed at the Holiday Inn Coral Gables for the weekend, it was conveniently located across the street from the Bank United Center where my graduation took place. The staff was extremely friendly and helpful and the breakfast buffet in the morning was an additional bonus! June 23, 2014
Rated 3.0 out of 5.0 by good average hotel Hotel was comfortable, however bed was soft with a sink in the middle. Morning coffee was not put out everyday. June 22, 2014
Rated 4.0 out of 5.0 by Billy is exceptional My son was at camp at the U. This hotel was very convenient. Not a luxury hotel but very clean and comfortable with great staff especially Billy. Billy checked us in. He was very kind and accommodating. Our room had a balcony overlooking the pool which was great. It would be nice to have a couple of chairs on the balcony. Billy was helpful in assisting us with nice places to eat and even wrote out a map for us. He has the right personality for the job. I have not stayed at a Holiday Inn in years as I prefer luxury hotels but I would definitely stay here again. My only disappointment was a skimpy breakfast buffet that cost $45.00 for the three of us. June 22, 2014
Rated 5.0 out of 5.0 by Great stay The staff was wonderful. Everyone was so helpful. Had a great time. June 21, 2014
Rated 3.0 out of 5.0 by Cozy bed When I checked in after midnight Night clerk was there physically but had to repeat a few times before he did what I had asked him to do. Stay was ok. Had problems with the electronic keys. It let us in the side entrance but would not get us in the room. So had to go all the way back to front desk and stand inline for ten minutes to get new electronic keys. June 18, 2014
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