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Rated 4.2 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Convenient to the University I would highly recommend this property for individuals or families visiting the University of Miami. Its convenient location, friendly staff and comfortable beds provides a great space to relax, unwind and explore Coral Gables and the surrounding South Florida area. It's awesome that Holiday supports the university by offering discounts for major activities like Homecoming. I stay annually at this property - and so did my parents when they visited me in college! August 20, 2014
Rated 4.0 out of 5.0 by Great location, friendly staff, good value Lovely Moria in reception promised us a great time during our week stay and she delivered, along with the rest of the efficient, friendly staff. The property is well managed with happy staff, and is very well located along Dixie Highway which allows you to move uptown to the main shopping mall -Dadeland, hospitals, Miami University, the best nearby neigborhoods of Coral Gables and Coconut Grove with their shops and restaurants, or to move downtown to the banking are along Brickel Ave. and Key Biscayne and Bayside, or even to go on to Miami Beach. There is a convenient shop on the premises and free wi-fi and a couple of PCs. The pool is large and clean. The rooms are large with comfortable beds and a good size fridge. The only things to improve are the noisy a/c unit in the room, the availability of towels in the pool, and the variety of the breakfast menu. It is an outstanding value for the price. My wife and I assured Moria that we'll return. . August 18, 2014
Rated 5.0 out of 5.0 by Revisiting.... I have stayed at this particular hotel before and liked the location and staff. I would definitely recommend it to others and will most likely stay here again on my next business trip to the area. August 18, 2014
Rated 5.0 out of 5.0 Good stay Staff was awesome and it was a good price close to most of Miami hot spots without the high price tag. August 15, 2014
Rated 5.0 out of 5.0 by Buen servicio, buena ubicación muy buena comida Quedé muy satisfecho. La habitación era suficinetmente grande, el aire acondicionado funciona muy bien, la presión del agua en la ducha y la temperatura muy buenas. La cama excelente , muy buenas almohadas, luz suficiente, y un muy buen internet que para mí es crucial. Amables en recepción, certeros en sus indicaciones, rápidos para el llamado de taxis, nada de que quejarse. August 10, 2014
Rated 4.0 out of 5.0 by Bed good and very friendly staff Bathroom was VERY tiny!! Tub was an odd shape and hard to stand in, tho the shower head was good. Bed was comfortable, room was dark and pretty quiet. Lounge and restaurant were handy and pretty fairly priced. Staff was great. I would stay again. August 10, 2014
Rated 5.0 out of 5.0 by Great stay here Really enjoyed our stay here. Excellent staff, very friendly and very accomodating. Grounds and room wonderful, very comfy bed and plenty of towels, etc. The pool area was very lovely and we swam at night and the pool water temp was awesome! Loved the breakfast buffet and it will fill you up and the staff there was great too. The hotel is also near a great shopping area and dining very close so convenient. July 26, 2014
Rated 5.0 out of 5.0 by Excellent service, Great stay I had been working non-stop for two days without sleep and was having difficulty finding a Hotel that wasn't booked in the greater Miami are at 2 am on a Saturday morning. Surprisingly most of the establishments I checked on the staff members weren't very personable to say the least, Until I walked into the Holiday Inn Coral Gables and spoke with their staff member on duty "Booker". He was not only very polite and professional, but went out of his way to get me checked in to my room as quickly as possible. I found the facility to be a wonderful place. Everything was neat and clean, the staff was polite, professional, and knowledgeable about the area. I will definitely recommend the Holiday Inn Coral Gables to my friends and coworkers! July 23, 2014
Rated 5.0 out of 5.0 Staff The staff is excellent the customer service how they greet the people. you feel welcome in warm ,friendly environment. July 22, 2014
Rated 5.0 out of 5.0 by Great staff Very convenient location to University of Miami. And also close to metro so convenient to downtown and easy trip to the beaches. The staff especially at the front desk was great and always helpful. July 21, 2014
Rated 5.0 out of 5.0 by great service easy accommodations to areas we needed When compared with other motels/hotels a very good ratio of money/service, that's for sure. All the coverage such as good beds, comfortable pillows, etc were excellent. I didn't try out other services but would be willing to recommend this hotel to anyone. July 17, 2014
Rated 4.0 out of 5.0 by Good for Continuing Ed Classes It's a good place to stay when taking classes. I can walk to campus. The pillows are UBER comfortable and the front desk staff is very friendly. My breakfast order was not picked up from my door the night before so my room service order was not delivered in the morning. There are several restaurants within walking distance. I will say I saw a few ants in my room, but it is South Florida. It's not a resort, but I will stay here when going to my continuing ed weekend classes for UM....especially since I get the continuing ED UM discount rate. You have to show proof of the class, but it is a good discount! July 16, 2014
Rated 5.0 out of 5.0 by Great Value! When I arrived I was immediately upgraded to a junior suite because another guest needed a room with two beds...this was nice as was the room. However, the reception staff truly shone when my aunt's friend locked her car keys in the car and we couldn't move from the front of the hotel. Jenny July 12, 2014
Rated 5.0 out of 5.0 by staff when we checked in there was an extra little message from the woman that took my reservation. she left us a note hoping everything goes well at my sons hospital visit. you all just do those extras that make the stay that much more special. July 12, 2014
Rated 1.0 out of 5.0 by The worst Holiday Inn Ever I am a Elite Gold member, and after more than 5 years using HIE hotels around the world, I can say that Coral Gables Holiday Inn is worst and the dirtiest hotel I ever used, Although the crew is responsiveness in most of times, they were sometimes uneducated and showed lack of politeness necessary to deal with most of the guests. The internet connection was lousy and the speed was real poor. The guest bedroom and bathroom were in really bad shape. The restroom was very small and dirty. The bedroom had a really insecure external door. The carpet inside the guest was very dirty and full of insects. The Lobby was also infested with mosquitoes and other insects. The parking lot was very insecure and they demanded that all the guests identified their cars with information like leaving date and reservation code. July 10, 2014
Rated 3.0 out of 5.0 by will continue to look around I spent 6 nights here at the end of June for a conference that required wi-fi access. I double checked before making the reservation that wi-fi was available, it was and even free. Awesome! The hotel was sold out and the wi-fi was spotty at best. I was asked about it at checkout and told the hotel could not support wi-fi at full capacity. I will look to another place that can support the needs of my course if I come back to the area again. July 6, 2014
Rated 5.0 out of 5.0 by Rose & Moira treated me great! The place where I had originally planned to stay during a long Memorial Day Weekend in the Miami area turned out to be a nightmare. I was tired and discouraged when I finally dragged myself into the lobby at the Coral Gables Holiday Inn (right next door to the University of Miami). Although Rose had been working all night long, she bent over backwards to make sure I got the best possible room for my needs - and at a great price. Throughout my stay, Rose, Moira and the rest of the staff did their best to make me feel comfortable and welcome. After I finally checked out, I realized I had left a lot of things behind by mistake. Jane (another great staffer) made sure they were all neatly packed up and ready for me when I arrived back at the hotel. I would definitely recommend this hotel to anybody looking for a reasonably priced - yet clean and comfortable hotel in Greater Miami. July 6, 2014
Rated 5.0 out of 5.0 by Helpful Staff The staff here is very welcoming and helpful. I came to Miami for an extra day on my business trip to U Miami and wanted to see some attractions. Lynette from the reception helped me with all of my questions, getting me oriented on the map, pointing out attractions, and transportation etc. She patiently answered a dozen of questions for me at least. The location is especially convenient to visit the university or go anywhere else since the metroline is located very close to the hotel. July 6, 2014
Rated 5.0 out of 5.0 by Good value for money and great staff Had some business at U of Miami, so I stayed in the Holiday Inn. The place is really good overall, but the staff is fantastic. Particularly Jenny seems to be able to read from your lips and is extremely forthcoming. Would definitely stay there again. July 2, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Good Service I have had a long association with Holiday Inn University in Coral Gables. The hotel is clean, comfortable and convenient, The Hotel is closely located to Doctor's Hospital and therefore helps in a great way when I am pursuing medical attention in that area. I have found the staff accommodating, helpful and welcoming. Thanks to Claudia and William, I was able to get a reservation for the two nights I needed in late June even when this did not seem possible. Their personal attention is over and above expectations. I am grateful for the service and attention. June 29, 2014
Rated 5.0 out of 5.0 by Comfortable accommodations overall The service at this facility was excellent. Parking was easily accessible. I especially liked that there was general access to the pool area from most of the ground floor rooms. The hotel had a cozy family atmosphere, making guests feel very welcome. I highly recommend this facility to anyone travelling to the area. June 25, 2014
Rated 4.0 out of 5.0 by Friendly staff & Great location My family and I stayed at the Holiday Inn Coral Gables for the weekend, it was conveniently located across the street from the Bank United Center where my graduation took place. The staff was extremely friendly and helpful and the breakfast buffet in the morning was an additional bonus! June 23, 2014
Rated 3.0 out of 5.0 by good average hotel Hotel was comfortable, however bed was soft with a sink in the middle. Morning coffee was not put out everyday. June 22, 2014
Rated 4.0 out of 5.0 by Billy is exceptional My son was at camp at the U. This hotel was very convenient. Not a luxury hotel but very clean and comfortable with great staff especially Billy. Billy checked us in. He was very kind and accommodating. Our room had a balcony overlooking the pool which was great. It would be nice to have a couple of chairs on the balcony. Billy was helpful in assisting us with nice places to eat and even wrote out a map for us. He has the right personality for the job. I have not stayed at a Holiday Inn in years as I prefer luxury hotels but I would definitely stay here again. My only disappointment was a skimpy breakfast buffet that cost $45.00 for the three of us. June 22, 2014
Rated 5.0 out of 5.0 by Great stay The staff was wonderful. Everyone was so helpful. Had a great time. June 21, 2014
Rated 3.0 out of 5.0 by Cozy bed When I checked in after midnight Night clerk was there physically but had to repeat a few times before he did what I had asked him to do. Stay was ok. Had problems with the electronic keys. It let us in the side entrance but would not get us in the room. So had to go all the way back to front desk and stand inline for ten minutes to get new electronic keys. June 18, 2014
Rated 2.0 out of 5.0 by Overpriced room The room was way overpriced. We paid a relatively high price for a dilapidated room that had mosquitoes flying around. The internet connection was intermittent and slow and at times I could not connect to the wifi. The bathtub was very slippery and my husband almost fell while taking a shower. In addition, there were no tea bags offered in the room and when I asked the front desk, I was told that Holiday Inn does not provide tea bags. When we arrived in the afternoon after a tiring flight, we could not rest due to the constant banging and drilling sound caused by some maintenance persons working on the room next door. This was very annoying as we had hoped to rest a bit before our dinner reception. When I found out that my son's commencement does not end till after the check-out time, I asked the night manager if we could extend the check-out time by an hour and a half. He was rather rude and refused to allow us to extend. However, when I asked the front staff in the morning, the lady that I spoke to was very nice and allowed us to extend. I had hoped that paying a relatively high price could provide us with a comfortable stay but it is to the contrary. I would have rather pay for a much cheaper hotel down the street that provided breakfast and free coffee, tea, and fruits 24 hours a day. June 16, 2014
Rated 4.0 out of 5.0 by Great Value, good food, difficult to get to... This hotel is located directly across from the University of Miami. Great access to the school, great value based on price, location, and quality of room. Difficult to get to due to the severe congestion of Highway 1, and must do a u turn to enter the hotel parking lot when heading south, dangerous and lots of traffic. Fitness room needs to be larger with more weight lifting equipment. Pool is nice. June 12, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff were helpful and happy to help. The room was spacious and comfortable. I would certainly stay here again. June 8, 2014
Rated 5.0 out of 5.0 by Univ of Miami treasure perfect for univ of miami parents. excellent location to get around coral gables without having to deal with miami traffic. free parking. clean spacious and quiet rooms. good value. have stayed here before and will continue to stay here as long as my daughter is at UM. June 7, 2014
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