Rated 4.2 out of 5 by 172
Rated 5.0 out of 5.0 by OS22 A most tentative staff in a hotel that cares.
This was a great surprise, as I had not stayed in a Holiday Inn for many years, but it is up there with the more expensive chains, and you feel that everyone is going out of their way to make your stay count. The rooms are nice and quiet for the most part - air conditioner a bit noisy - and the pool area is quite wonderful. (I would hope that the hotel might outlaw smoking in the pool area in the future though.) Breakfast was ample, beds and pillows comfortable, but as I said, it's the staff that make the place feel very much more than just a check-in -check-out place.
August 30, 2014
Rated 5.0 out of 5.0 by marg15 A very well run hotel
We have stayed at this hotel around a dozen times over the past two years. We could have stayed at other hotels but, the staff at this hotel consistently goes above and beyond to make our stay enjoyable. It is a clean and well-maintained property. It's obvious this hotel attracts and retains talented people and they are well-trained.
August 29, 2014
Rated 5.0 out of 5.0 by Always Guest Overall stay was pretty good
Rooms are well-equiped with modern amenities and it is always nice having a restaurant in the hotel.
August 27, 2014
Rated 5.0 out of 5.0 by Sensei Dave Service could not be better.
It was a great experience as it has been in our previous stays and expect the same in the future.
August 27, 2014
Rated 5.0 out of 5.0 by navig Amazing staff!
This location across the street from the University of Miami is convenient for families for new student orientation activities.
August 27, 2014
Rated 5.0 out of 5.0 by floydtofloyd Great Hotel Near UM
Nice decor, bar, restaurant, great pool. Rooms are comfortable. Convenient to UM, Shopping and Metro.
August 26, 2014
Rated 4.0 out of 5.0 by JacksonL Coral Gables Holiday Inn -UM
Good value - excellent staff! The room was good. Even though it was on first floor facting parking lot, no excessive noises were heard. The room was updated excpept for issue with carpet near bathroom. The bath was small, but manageable. The staff went our of their way to assist. They were a delight to interact with on a daily basis.
August 26, 2014
Rated 3.0 out of 5.0 by nothappy44 Beware
We had booked a room on the website with two double beds. When we arrived we were told we would have a room with a king bed because we had booked a standard room and not a room with two double beds. This made no sense since all the prices of the rooms were the same. So it's like check in and get a surprise room. And there was a three night minimum! The whole experience was very disappointing to say the least.
August 25, 2014
Rated 4.0 out of 5.0 by mompastry hotel confortble y bien localizado
mi estadia fue muy buena, por la eficiencia y rapidez de servicio, excelente comida, pena que no sea mas variada.
seguro, super limpio, igual que un hotel de 5 estrellas.
sector super seguro.
August 22, 2014
Rated 5.0 out of 5.0 by Laura 2014 friendly staff/ small hotel peace
greeted pleasantly by staff. Quiet and personal stay. Bed comfortable. Would be nice if restaurant was open at lunch time. Close to University and transit. Traffic intense on Dixie Highway.
August 21, 2014
Rated 5.0 out of 5.0 by DMoysychyn Convenient to the University
I would highly recommend this property for individuals or families visiting the University of Miami. Its convenient location, friendly staff and comfortable beds provides a great space to relax, unwind and explore Coral Gables and the surrounding South Florida area. It's awesome that Holiday supports the university by offering discounts for major activities like Homecoming. I stay annually at this property - and so did my parents when they visited me in college!
August 20, 2014
Rated 4.0 out of 5.0 by Barbarito Great location, friendly staff, good value
Lovely Moria in reception promised us a great time during our week stay and she delivered, along with the rest of the efficient, friendly staff. The property is well managed with happy staff, and is very well located along Dixie Highway which allows you to move uptown to the main shopping mall -Dadeland, hospitals, Miami University, the best nearby neigborhoods of Coral Gables and Coconut Grove with their shops and restaurants, or to move downtown to the banking are along Brickel Ave. and Key Biscayne and Bayside, or even to go on to Miami Beach. There is a convenient shop on the premises and free wi-fi and a couple of PCs. The pool is large and clean. The rooms are large with comfortable beds and a good size fridge. The only things to improve are the noisy a/c unit in the room, the availability of towels in the pool, and the variety of the breakfast menu. It is an outstanding value for the price. My wife and I assured Moria that we'll return. .
August 18, 2014
Rated 5.0 out of 5.0 by laur_amor1013 Revisiting....
I have stayed at this particular hotel before and liked the location and staff. I would definitely recommend it to others and will most likely stay here again on my next business trip to the area.
August 18, 2014
Rated 5.0 out of 5.0 Good stay
Staff was awesome and it was a good price close to most of Miami hot spots without the high price tag.
August 15, 2014
Rated 5.0 out of 5.0 by rponce54 Buen servicio, buena ubicación muy buena comida
Quedé muy satisfecho. La habitación era suficinetmente grande, el aire acondicionado funciona muy bien, la presión del agua en la ducha y la temperatura muy buenas. La cama excelente , muy buenas almohadas, luz suficiente, y un muy buen internet que para mí es crucial. Amables en recepción, certeros en sus indicaciones, rápidos para el llamado de taxis, nada de que quejarse.
August 10, 2014
Rated 4.0 out of 5.0 by battig54 Bed good and very friendly staff
Bathroom was VERY tiny!! Tub was an odd shape and hard to stand in, tho the shower head was good.
Bed was comfortable, room was dark and pretty quiet. Lounge and restaurant were handy and pretty fairly priced. Staff was great. I would stay again.
August 10, 2014
Rated 5.0 out of 5.0 by seagirl Great stay here
Really enjoyed our stay here. Excellent staff, very friendly and very accomodating. Grounds and room wonderful, very comfy bed and plenty of towels, etc. The pool area was very lovely and we swam at night and the pool water temp was awesome! Loved the breakfast buffet and it will fill you up and the staff there was great too. The hotel is also near a great shopping area and dining very close so convenient.
July 26, 2014
Rated 5.0 out of 5.0 by taylor5054 Excellent service, Great stay
I had been working non-stop for two days without sleep and was having difficulty finding a Hotel that wasn't booked in the greater Miami are at 2 am on a Saturday morning. Surprisingly most of the establishments I checked on the staff members weren't very personable to say the least, Until I walked into the Holiday Inn Coral Gables and spoke with their staff member on duty "Booker". He was not only very polite and professional, but went out of his way to get me checked in to my room as quickly as possible.
I found the facility to be a wonderful place. Everything was neat and clean, the staff was polite, professional, and knowledgeable about the area.
I will definitely recommend the Holiday Inn Coral Gables to my friends and coworkers!
July 23, 2014
Rated 5.0 out of 5.0 Staff
The staff is excellent the customer service how they greet the people. you feel welcome in warm ,friendly environment.
July 22, 2014
Rated 5.0 out of 5.0 by kbert Great staff
Very convenient location to University of Miami. And also close to metro so convenient to downtown and easy trip to the beaches. The staff especially at the front desk was great and always helpful.
July 21, 2014
Rated 5.0 out of 5.0 by kevietwo great service easy accommodations to areas we needed
When compared with other motels/hotels a very good ratio of money/service, that's for sure. All the coverage such as good beds, comfortable pillows, etc were excellent. I didn't try out other services but would be willing to recommend this hotel to anyone.
July 17, 2014
Rated 4.0 out of 5.0 by Skipmeister Good for Continuing Ed Classes
It's a good place to stay when taking classes. I can walk to campus. The pillows are UBER comfortable and the front desk staff is very friendly.
My breakfast order was not picked up from my door the night before so my room service order was not delivered in the morning.
There are several restaurants within walking distance. I will say I saw a few ants in my room, but it is South Florida.
It's not a resort, but I will stay here when going to my continuing ed weekend classes for UM....especially since I get the continuing ED UM discount rate. You have to show proof of the class, but it is a good discount!
July 16, 2014
Rated 5.0 out of 5.0 by DeeA2014 Great Value!
When I arrived I was immediately upgraded to a junior suite because another guest needed a room with two beds...this was nice as was the room.
However, the reception staff truly shone when my aunt's friend locked her car keys in the car and we couldn't move from the front of the hotel. Jenny
July 12, 2014
Rated 5.0 out of 5.0 by chibear3 staff
when we checked in there was an extra little message from the woman that took my reservation. she left us a note hoping everything goes well at my sons hospital visit. you all just do those extras that make the stay that much more special.
July 12, 2014
Rated 1.0 out of 5.0 by farm1974 The worst Holiday Inn Ever
I am a Elite Gold member, and after more than 5 years using HIE hotels around the world, I can say that Coral Gables Holiday Inn is worst and the dirtiest hotel I ever used, Although the crew is responsiveness in most of times, they were sometimes uneducated and showed lack of politeness necessary to deal with most of the guests. The internet connection was lousy and the speed was real poor. The guest bedroom and bathroom were in really bad shape. The restroom was very small and dirty. The bedroom had a really insecure external door. The carpet inside the guest was very dirty and full of insects. The Lobby was also infested with mosquitoes and other insects. The parking lot was very insecure and they demanded that all the guests identified their cars with information like leaving date and reservation code.
July 10, 2014
Rated 3.0 out of 5.0 by ak44 will continue to look around
I spent 6 nights here at the end of June for a conference that required wi-fi access. I double checked before making the reservation that wi-fi was available, it was and even free. Awesome!
The hotel was sold out and the wi-fi was spotty at best. I was asked about it at checkout and told the hotel could not support wi-fi at full capacity. I will look to another place that can support the needs of my course if I come back to the area again.
July 6, 2014
Rated 5.0 out of 5.0 by Richie54 Rose & Moira treated me great!
The place where I had originally planned to stay during a long Memorial Day Weekend in the Miami area turned out to be a nightmare. I was tired and discouraged when I finally dragged myself into the lobby at the Coral Gables Holiday Inn (right next door to the University of Miami). Although Rose had been working all night long, she bent over backwards to make sure I got the best possible room for my needs - and at a great price. Throughout my stay, Rose, Moira and the rest of the staff did their best to make me feel comfortable and welcome. After I finally checked out, I realized I had left a lot of things behind by mistake. Jane (another great staffer) made sure they were all neatly packed up and ready for me when I arrived back at the hotel. I would definitely recommend this hotel to anybody looking for a reasonably priced - yet clean and comfortable hotel in Greater Miami.
July 6, 2014
Rated 5.0 out of 5.0 by turco Helpful Staff
The staff here is very welcoming and helpful. I came to Miami for an extra day on my business trip to U Miami and wanted to see some attractions. Lynette from the reception helped me with all of my questions, getting me oriented on the map, pointing out attractions, and transportation etc. She patiently answered a dozen of questions for me at least. The location is especially convenient to visit the university or go anywhere else since the metroline is located very close to the hotel.
July 6, 2014
Rated 5.0 out of 5.0 by polar bear 99 Good value for money and great staff
Had some business at U of Miami, so I stayed in the Holiday Inn. The place is really good overall, but the staff is fantastic. Particularly Jenny seems to be able to read from your lips and is extremely forthcoming. Would definitely stay there again.
July 2, 2014
Rated 5.0 out of 5.0 by Grateful Me Excellent Staff and Good Service
I have had a long association with Holiday Inn University in Coral Gables.
The hotel is clean, comfortable and convenient, The Hotel is closely located to Doctor's Hospital and therefore helps in a great way when I am pursuing medical attention in that area.
I have found the staff accommodating, helpful and welcoming. Thanks to Claudia and William, I was able to get a reservation for the two nights I needed in late June even when this did not seem possible. Their personal attention is over and above expectations.
I am grateful for the service and attention.
June 29, 2014