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Rated 4.3 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Comfy Affordable Stay The staff was really friendly and helpful upon our arrival though we arrived late and hadn't made a reservation ahead of time. The room was clean, quiet, and comfy. Even got lucky and had a nice view of the pool. The wireless was a little slow though. But overall a great experience and recommended to anyone looking for a comfy affordable stay. February 25, 2015
Rated 4.0 out of 5.0 stay I called IHG and they said a refund coming from them not manager who said she would give me right away February 22, 2015
Rated 4.0 out of 5.0 by Nice staff, but hotel cannot seem to get it all together Staff response was excellent but they didn't follow through on promise, yet when confronted at check out they followed through. TV didn't work, moved rooms twice, system reboot corrected it. Offered free movie and free breakfast. However, when bill arrived, movies were on it and there was no free breakfast ticket waiting. However when discussed with front desk bill was quickly easily adjusted and breakfast provided. Breakfast appearance was nice. However quality of food and service less than adaquate. February 20, 2015
Rated 5.0 out of 5.0 by Great service and staff. Very easy to relax and enjoyed my stay at the Holiday Inn Coral Gables-University February 20, 2015
Rated 3.0 out of 5.0 by Good Location THE HI- University Coral Gables is located directly across the street from the entrance to UM, and is therefore a great location to stay if you are visiting there. The hotel itself is ok. Common areas are pleasant, there are 2 computers and printer to print boarding passes, and there is an on-site restaurant for breakfast and dinner. The breakfast buffet is pretty bland, eggs are gritty and pretty bad, and if you have to pay for it - it's overpriced (some get a breakfast voucher depending on your deal). The rooms are getting long in the tooth. The bathroom in particular needed regrouting and general updating. I again experienced a problem with bugs (happened on prior visit as well.). Staff is well-trained in "no". No room availability prior to 3:30; no foam pillows; no maps; no knowledge of local restaurant options (but pushed their own!). blah. The good news: In-room coffee was really good and the free wireless internet (IHC member) was great. February 19, 2015
Rated 5.0 out of 5.0 by Great Location, Great staff Wanted to visit my daughter who is a student at the University of Miami. The location was perfect- right across the street. The staff was very friendly and very well informed about the surrounding area. February 19, 2015
Rated 4.0 out of 5.0 by Staff makes up for hotel being worn This hotel was in need of an update having become a tad shabby but the service and value are excellent. I can't say enough about the staff. They were friendly, helpful and went out of their way. February 18, 2015
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