Rated 3.7 out of 5 by 88
Rated 4.0 out of 5.0 by Sparty72 WET zand COLD
Wet room, cold. Food very average. Service was just fine. Free stay so the price was right. Would not go back to this hotel - and we travel 60-70 days a year so that should warn you.
July 25, 2014
Rated 1.0 out of 5.0 by Faithful Rewards Member You broke your hospitality promise
Long day traveling toward home-relax get into bed-no remote-go to bathroom, how hard is it to fix a toilet seat? Sunday morning, read the newspaper while eating an enticing breakfast-no paper and a mediocre breakfast but Mich**l was a trooper in the dining room-I bet the buffet would have been good but it was scheduled as a brunch, not for a road warrior- how about a little slack on the mediocre breakfast for an awards patron--according to the indifferent lady at the front desk--no vouchers on Sunday, the manager will be in tomorrow Check and Check-Mate (end of discussion). I realize you were busy with the wedding (your real Saturday night money shot), but what about your bread and butter customer base? If I was a casual patron, I would not have seen how good an IHG facility can be. You broke your promise to me.
July 24, 2014
Rated 5.0 out of 5.0 by Grandma Jo Department Legion/Auxiliary Conference
I did not realize I had to attend a Friday meeting so I came on Thursday. When I got to the other hotel where the conference was held there was room for me, but since I booked your hotel I did not want to cancel my reservation as I was there a few years ago for a State Catholic Daughters Convention and I decided to keep the reservation. Keep up the good work as I would recommend to anyone I see to use your hotel. The beds are very comfortable and the staff is great.
July 22, 2014
Rated 4.0 out of 5.0 by steve1959 wonderful room
The room was great but paid the extra for breakfast, which we could not use as they forgot to put in our wake up call. when I asked the young girl at check out she said one was never entered in the system, said she was sorry but that's all.
July 22, 2014
Rated 3.0 out of 5.0 by debides Front desk changed my reservation
I prepaid for a king room and when I checked in it was changed to 2 double beds. I was assured that although we would be late for check-in that our reservation would be there waiting for us! Not happy having 2 double beds and also the whole floor was still wet. I had to call the desk to get a refund as this room was less expensive. The beds and pillows were very comfortable and we were able to rest and relax before our 800 mile trip home.
July 21, 2014
Rated 5.0 out of 5.0 by Randyk Conference Center
The staff was very accommodating, helpful and friendly.
July 21, 2014
Rated 1.0 out of 5.0 by Craig301 Quick Stop on a Long Road Trip
While traveling from the East Coast to Wyoming we chose to stop late and find a room to rest for a few hours. Check-in was quick and easy. However, the room we were given was sub-standard. The toilet did not work and because it was so late we fixed it ourselves thank goodness it was just the chain. One would think that the cleaning staff would have discovered this.
One should also note: that the building we stayed in had obvious upkeep problems inside and out. There was damage to the walls, carpet, hallway and the siding on the outside of the building was in disrepair.
July 15, 2014
Rated 5.0 out of 5.0 by BigSteve61 A great stop
We usually prefer Holiday Inn Express, but this Holiday Inn offered fine service and nice rooms. There was no complimentary breakfast but we did get a voucher for $10 off the attached restaurant where we received excellent service in the morning. I believe our server's name was Grace. She was excellent and very helpful. Searching for a hotel in the middle of Iowa can be challenging but this one came through. Thanks!
July 6, 2014