Rated 3.7 out of 5 by 98
Rated 5.0 out of 5.0 by Hager Better than expected
Thought I was reserving a room at the Holiday Inn Express that I have stayed at before. Found it was a full service location. I enjoyed it more.
June 20, 2013
Rated 3.0 out of 5.0 by Travel3 Great room, but!
The room was great with a separate area forth pull out bed which is what we wanted. The only problem was that there were no sheets or pad for the pull out bed. The front desk sent someone wit sheets but they did not have a pad. Then Mattress had a plastic wrap that made uncomfortabl with just a sheet over the top. It really b needed a pad. Also, the room was more then our reservation stated which the desk cork could not explain or do anything about. The difference was only $10 so no big deal but still poor customer service policy. The room service hamburger was one of the best room service meals we have had.
June 16, 2013
Rated 5.0 out of 5.0 by welling84 The Suite was great
The Suite was great and food and service was great.
June 10, 2013
Rated 4.0 out of 5.0 by Fromdaupeh Warm and friendly
We stopped in early for the night to avoid a storm and it was a great move. We were greated warmly and once checked in got a great recommendation to a local restaurant. Although the motel seemed crowded with some sort of reunion, the staff made all guests feel welcome. The room was clean and set up nicely. I had stopped in town last year to visit one of the local sights, but now I regret spending the night then. Will surely remember to stop again if in the area again.
June 1, 2013
Rated 2.0 out of 5.0 by Nicole88 Horrible experience
First of all I had trouble checking in because I got charged twice, so by an inconvenience my friend had to put it in her card, which I still haven't got a refund for the original charge. Also, there was still coffee in the coffee maker when we got to our room which is gross, the sheets were stained and no toilet paper.
May 12, 2013
Rated 5.0 out of 5.0 by Sueandkids Excellent Pool Size and Hot Tub!
The pool area and hot tub was fabulous! The water temperature and cleanliness was top rate! Having the restaurant attached for convenience was an added feature along with excellent food.
The rooms were good sized with comfortable beds. We had a very good experience and would recommend this hotel to others.
April 30, 2013
Rated 5.0 out of 5.0 by johnnyb33 Great stay after a long drive!
We were on the road looking for a place to stay and saw this Holiday Inn right off the interstate. The hotel offered great amenities and good nights sleep. Would recommend to anyone!
April 26, 2013
Rated 4.0 out of 5.0 by wildwendy All's good but the food
Great location, nice enough staff,decent rates. Comfy rooms except the bathroom is so small and ill-designed that you have to negotiate around the door when it's open--it blocks off the tub and limits access to the stool.
Breakfast in the cafe was maybe the worst I've ever had--dry, uncooked instant oatmeal floating atop some tepid grey water. First meal I ever sent back. One poor cheerful server ran the entire show and customers had to call into the kitchen to find her to pay the bill. Maybe it's better for lunch and dinner.Understaffed would be an improvement.
Overall, I'd definitely stay again but not chance eating there.
April 24, 2013
Rated 3.0 out of 5.0 check in time
Stayed here before, rooms are nice. We had a group staying. arrived at 2:45. for 3 PM check-in. 3 rooms still not ready at 3;20. Left for awhile since we had something starting at 3. At 5:15, checked in & one of the rooms was stilled being prepared.
April 19, 2013
Rated 5.0 out of 5.0 by theFox Great frpunt desk people
Good Job. Very plesant frount desk people. good location.
April 18, 2013
Rated 5.0 out of 5.0 by Chicago9 Comfortable and very convenience
Our stay was very pleasant and comfortable. This hotel is very convenient, right off of the expressway, near shopping mall and near University of Iowa. The staff was great, very accommodating and helpful.
April 12, 2013
Rated 5.0 out of 5.0 by rjaugie Hospitality Plus
An error in my reservatiohn was promptly taked care of by Jared to my great satisfaction. The stay was wonderful and after a 11 hour drive it was sure great to have a Holiday Inn take care of our needs...
April 11, 2013
Rated 5.0 out of 5.0 by ocjj Great place to stay
We were looking for a place like this for our last night on the road and after a long day. It was clean,comfortable and relaxing. Staff treated us well and just a great experience. Checking in we were greeted as Priority members and treated very well.
April 11, 2013
Rated 5.0 out of 5.0 by Strilla Great stay everytime
I stay at this location monthly and the entire staff from the front desk clerks, to the bartenders, to the watress, are great. The hotel is always clean, relatively quiet, and up to date. I have stayed here with family as well and the pool was a perfect temp.
March 21, 2013
Rated 4.0 out of 5.0 by Mavlus serivice moved solidly back to top notch.
Service in the hotel restaurant was right on track, this time. The food came right away, tasted great and the help was tipped appropriately.
March 13, 2013
Rated 5.0 out of 5.0 by heretic coralville isn't so bad
great restaurant, yummy caramel martini and DELICIOUS steak at the "Beefstro". worth a visit. Good breakfast, too.
March 10, 2013
Rated 4.0 out of 5.0 by Mavlus Great TV, pool, room, and food.
Rooms are great with HUGE TVs. All the food is great, but the service was not too fast in the evening. Great people, though throughout the building. Definitely will use this Hotel in the future.
March 7, 2013
Rated 5.0 out of 5.0 by carol38 Spectacular
Terrific Front Desk staff! Very knowledgeable about surrounding area. Fast and efficient check-in. Room was spotless! Restaurant has an amazing breakfast and dinner (I highly recommend the steak!). Very friendly staff throughout hotel and restaurant!!
February 27, 2013
Rated 2.0 out of 5.0 by HomewardBound365 Unfortunate
Great greetings from Angelo a the front desk, I'm sure he was sincere with the upgrade he gave me... my room was sandwiched between the fitness room and the maintenance employees hangout. Treadmills and a blasting TV on one wall and the maintenance guys discussing everything imaginable on the other. Must have been a smoking hotel as the smell still lingers.
February 18, 2013
Rated 5.0 out of 5.0 by leona As usual, the best
We've stayed here many times for hospital appointments. The staff, without fail, have gone over and beyond what would be expected. This time, special kudos to Bob, for rapid replacement of the refrigerator and his attention to detail in the transport van.
February 18, 2013
Rated 2.0 out of 5.0 by kom456 room is not clean
I reserved two rooms and one of the room I stayed in it smell like pets has been urinated in the room and has not been cleaned. Also this is the first Holiday inn express that is not offer free breakfast.
February 15, 2013
Rated 5.0 out of 5.0 by tb55 Business Trip
I enjoyed another great stay in Coralville. The desk staff is always warm and accommodating and the support staff does a wonderful job day in and day out.
January 22, 2013
Rated 5.0 out of 5.0 by AmynN Very nice
I recommend this property to anyone visiting the area. It was very nice.
January 18, 2013
Rated 5.0 out of 5.0 by kaykaykay Helpful! Great Staff.
When we were leaving around 7:30 am, my daughter was loading my mobile cart into the back of our mini van. An employee who was just driving into work saw my daughter and stopped to help her lift my cart into the back of our van.
Thank you for your thoughtfulness and help!
January 15, 2013
Rated 2.0 out of 5.0 by Minnesota2012 This is a Holiday Inn?
My husband and I always stay at Holiday Inn when we travel and have had many positive experiences. This place was totally disappointing. The toilet ran all night unless we manually adjusted the flapper. The light on the telephone blinked all night, even when we were told it would be fixed. The gentleman at the desk dissappeared shortly after we had dinner and never reappeared. The wake up call in the morning was persistent and only shut off after we responded to three separate calls. Dinner in the onsite restaurant/bar and service by the bartender was very good but otherwise our stay was unsatisfactory.
January 4, 2013
Rated 4.0 out of 5.0 by Jeffro Platinum Membership has its Privelidges
Being a Platinum member sure is great, even on game day weekend. Booked a room due to last minute cancellation but only smoking room and king size were available. Front desk noticed I was platinum and changed to non-smoking with 2 queens so in-laws could come along and enjoy the weekend.
Much thanks to Front Desk Staff.
October 28, 2012
Rated 4.0 out of 5.0 by EmptyNesters Nice hotel with a few snafus
Nice hotel, very comfortable, relaxed setting. A few issues: no hair conditioner in room, desk lamp's plug didn't work. Maid must have misunderstood us. We asked her to come back in an hour, but she never came back, leaving beds unmade etc. reported all to mgmt. Still, we would use this hotel again. Great atmosphere.
October 26, 2012
Rated 4.0 out of 5.0 by fjrizzu Good hotel, good location but...
Stayed at the hotel one night and the check in was easy, fast and efficient. Staff was helpful and able to recommend local restaurants etc. I did however, have two problems. The first concerned room cleanliness. There was an arm chair in the room which was right against the bed. When I moved it, found that housekeeping hadn't done the same. There were crumbs all over the floor and an empty plastic cup under the chair as well. And to add insult to injury, when I went into the bathroom, there was hair clinging to the shower wall that was neither the same color or length as mine. The other involved food service. There's a restaurant attached to the hotel and when I checked in I was given a ten dollar discount voucher for breakfast. Printed on the back of the voucher it said breakfast was served until 1000. I went into the restaurant at 0935 and it was completely empty, no guests, no staff. I called out, knocked on the kitchen door, etc and couldn't find anyone. A young woman showed up, looked surprised to see me and when I asked if I was in the right place and could I still get breakfast, she told me yes I was and she would be only too happy to get me a breakfast parfait or something similar to go. No table service, no menu to select from, just food to go. After several decades in the travel, tourism and hospitality industries, I would strongly suggest that if you contract with someone to provide a service you should insure that they do. As a Priority Club member, I was surprised these two things happened as nothing similar has ever happened at any Holiday Inn I've ever stayed at.
October 20, 2012
Rated 5.0 out of 5.0 by slb2012 Exceptional staff!
Very clean and inviting place to stay. Ample parking and all the staff we encounter were very helpful and plesant to do business with.
October 19, 2012
Rated 5.0 out of 5.0 by stevea nice hotel
great stay, no problems. very friendly staff. will stay again next visit to the area.
October 12, 2012