Rated 3.4 out of 5 by 189
Rated 5.0 out of 5.0 by tibbs007 escape for a event
on booking.com this hotel was rated as 7.2 which i feel was a very unfair score. I believe that a score of 8.4 would be more suited. I only have one constructive view and that is the breakfast was of a good quality but the servery baked the breakfast.the staff were great plesant and helpful but i think the servery with its heat lamps let them down. The staff made this hotel very plesant 10 out of 10. it has to be remember that this is a business hotel but i think it was refreshing for the staff to have holiday people there so they could use there service skills in a different way. I would recomend and stay there again
June 25, 2015
Rated 5.0 out of 5.0 by colin64 2 very good nights
Friendly staff and comfortable beds with views over countryside
June 24, 2015
Rated 1.0 out of 5.0 by Muller75 Dirty and out of date facilities
I was shocked at how run down this hotel is. On the stair carpets there is black masking tape on on the edge of the steps. The room decor is dated and shabby.
You have to leave the shower running for ten minutes before any hot water comes through.
The staff were friendly and helpful but the hotel is in a bit of a state.
I left at 5.30 in the morning just to get out of the place and I would never consider staying here again.
June 19, 2015
Rated 5.0 out of 5.0 by madwiled3 Excellent Service
A great stay and the staff were second to none. Although the hotel is a little dated, the other factors outweigh this fact. I would definitely look forward to staying again!
June 16, 2015
Rated 4.0 out of 5.0 by Paddy6 Reasonable basic facilities
Early check-in from airport / able to relax via health club.
June 14, 2015
Rated 4.0 out of 5.0 by ARGARSTON Updated review
The last time I did a review on this hotel I was quite scathing about the experience; there are two ways the hotel could have reacted, either by ignoring the critique or by reacting to it. I am glad to say they have reacted amazingly.
I have made several visits since my complaint and every time I have had a nice room (hopefully when refit completed every room will be nice and they will no longer feel the need to ensure special attention), the staff have been exceptional and the food in the restaurant has been have a much higher standard than my first visit.
June 9, 2015
Rated 5.0 out of 5.0 by Businesstripnorth Very good
Really good hotel. Excellent services. Great environment with friendly personnel.
June 9, 2015
Rated 4.0 out of 5.0 by Sarah0304 Enjoyable stay
We enjoyed a lovely relaxing nights stay at the hotel and enjoyed the pool and steam room, after reading some reviews about the hotel being tired and dated I was pleasantly surprised, the hotel was bright and clean and the room very comfortable. If I had to be negative then I was slightly disappointed with the fact that I had paid for an executive room as it was our first anniversary and the little touches I was expecting ie. robes and chocolate in the mini bar were not there
June 9, 2015