Rated 4.2 out of 5 by 122
Rated 5.0 out of 5.0 by mstngsandy Really great staff and great location
The staff was great. We needed our luggage stored since our flight didn't leave until later in the day and they had a secure system for taking care of it. The location is outstanding. The subway is only five blocks away, and with the hotel's shuttle to and from LaGuardia we were able to get along without a car. We actually stayed one night and chose this hotel for a return visit a couple of days later. We will definitely stay at this hotel anytime we visit New York.
August 16, 2014
Rated 5.0 out of 5.0 by Ricktex Excellant
Excellant service along with excellant value for food in the restaurant. Pleasant empoloyees. Shuttle drivers were careful and pleasant
August 13, 2014
Rated 2.0 out of 5.0 by Capt757 Staff was totally indiferent.
I ordered a skirt steak salad to go at the restaurant. When I paid for the salad I asked to have my priority club points credited. The waitress said I'd have to do that at the front desk. When I said my food would get cold waiting in line at the front desk she shrugged her shoulders. When I got to the room I discovered that there were no plastic utensils or napkins. When I asked the front desk clerk to credit my priority club points the next he gave me a blank look and said "what do you want me to do". When I explained it to him he took my card and receipt and went to the computer. After a time he handed them both back to me without a word. No "how was your stay" or " I put your points on your card", nothing, not a word. Just another blank stare.
August 11, 2014