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Rated 3.8 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by ok but needs improvment This inn appears to be remodeling as the carpet was very dirty in the halls and the walls and base boards needed painting. The staff was nice. The lobby was updated and open. November 12, 2014
Rated 3.0 out of 5.0 by Growing to the standard EXCELLENT front desk BUSINESS SERVICE and support was provided for our conference.Nice suite size and amenities. Poor elevator service and location. Currently renovating 1 floor at a time. Hallway carpets on upper floors are quite bad. November 11, 2014
Rated 5.0 out of 5.0 by Very comfortable room, nicely furnished I spent a quick night at this property on my way home to San Antonio. The room was lovely and the staff were very helpful and friendly. I did not get a chance to dine there so I am unable to rate food & beverage. About the only thing negative I noticed was the carpets in the public areas were showing the dirt dragged in by the many oil field workers staying there. Must be a a constant problem for housekeeping. November 8, 2014
Rated 4.0 out of 5.0 by Good value, needs to be updated tho. Downsides... Elevator is a long way from the front desk and one of them was out of order... leaving one elevator for the entire hotel. The AC unit would run for hours before shutting down (in October) and the temp varied by more than a few degrees. It shut down when it was cold and started back up when the room was hot. There was no outlet by the bed for cell phone charging. I pulled the bed back to use the wall plug (yes, located behind the bed), there was about 20 years of dust and dirt there. There was so much it looked like snow. Upsides.... the staff is freindly and attentive, the food is good, the lounge is nice, and the overall cleanliness was good. Good location, easy to get to. November 4, 2014
Rated 1.0 out of 5.0 by Avoid this hotel No fridge in the room. Ice machine doesnt work. Room stinks. Dont know why its even called Holiday Inn. Please avoid November 4, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable beds I stay at this hotel every 2 - 3 week for business but I stay there by choice. The staff are always very friendly and the beds are very comfortable. It is an older hotel but most rooms have been redone and upgraded. November 3, 2014
Rated 4.0 out of 5.0 by Gym & outlets in rooms I know you have made improvements and it is looking nicer and know you are still in the process of upgrading. The rooms are more comfortable but you need more outlets. Most Holiday Inns have the lights that have the outlets on the base and also a power strip over the desk. The gym. Which to be quite honest is a huge factor when I consider to stay at a hotel. I am hoping you are going to improve that. If you want an example look at the Hampton on Navigation. They have a great gym area. It does not feel like someone threw gym equipment in an empty hotel room. They have the type of floor gyms have with various work out equipment. The employees at the front desk were great and there was this sweet lady that cleaned the rooms and everytime I saw her she was pleasant and so sweet. November 2, 2014
Rated 2.0 out of 5.0 by Cost Did not clarify what was included in the room. Did not inform us that only one elevator was working November 1, 2014
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