Rated 3.5 out of 5 by 143
Rated 3.0 out of 5.0 by raspops Average Hotel
Average hotel - nothing special
Room clean but old and tired decor
Beds were very good
Elevators are way too small
Elevator doors were very dirty and unpleasant (don't know why)
Window in room overlooking the open spaces was clouded
Staff was pleasant and accommodating
We will not stay there again
June 26, 2013
Rated 2.0 out of 5.0 by bucbadg comfort
rented a beachfront room 2 weeks ago. Beachfront room Window no bigger than a large mirror.
Speaking of mirror- hung crooked in the room. air conditioner wires taped together with electrical tape and carpet used to hide exposed wires. Hotel used power strips because there wasn't enough outlets in the room.
Safe in room didn't work and had to call staff to room to fix it.
Stripping to the patio door falling off and every time you open the patio door you tripped over falling stripping. Maintenance people were great.
Still haven't received my promised 2 day stay voucher from a cancelled reservation over 2 months ago.
WILL ODIDE BY THE RULES OF THE REVIEW AND WILL NOT TELL YOU WHAT I PAID A NIGHT BUT REGARDLESS, IT WAS WAY OVERPRICED. NEXT TIME I WILL WALK ACROSS THE STREET TO THE BEACH. WONT USE THIS HOLIDAY EVER.
June 25, 2013
Rated 2.0 out of 5.0 by AH22 Great location, friendly staff, but in desperate need for a refit
Very welcoming and helpful staff, right by the beach, however the hotel is way past its best in terms of internal design and condition. The lobby area is the first indication that this place needs a refit, and the rooms are not much better. Not what I expected from a Holiday Inn.
June 21, 2013
Rated 5.0 out of 5.0 by rad13 Great Time!
We loved this hotel and plan to return!. The staff was super friendly, the pool/hot tub fun. Right on the beach, too!
The band Friday night an extra plus. Thank you!!
June 20, 2013
Rated 4.0 out of 5.0 by LaParka Good Times...
My family and I rented 2 rooms for 1 night each and had a wonderful time using all of the amenities. The pool area, the pool bar, and the beach access are great. The staff is extremely courteous and helpful. Only drawback is the rooms and the pricing. The rooms are awfully dated and worn out. The hotel needs an immediate remodeling. I gave the hotel a fair rating for the comfort due to the staff being so friendly. Parking is also a BIG problem. Went to dinner and came back at a reasonable time (9:30 PM) and the parking was completely full. We were forced to park on the street.
June 17, 2013
Rated 1.0 out of 5.0 by Ellasgrandma Woke up in the night both nights with alarms
This was probably one of the most disorganized hotels that I have ever stayed at. There was no personal attention given to us as guests. The hotel was a mess and an alarm went off both nights in the middle of the night. I also had to call down to report children running and screaming up and down the hall late at night. The restaurant, we were told, was experiencing a change in staff which accounted for poor service and long delays for food service.
The parking lot, even though I had to register my car, was full of people leaving their cars in the lot to go to the beach. I actually saw them from my room window. We were required to put a tag in the window and the lot was full of cars each day that were taking up the convenient spots who did not have tags. The guest computer (only one in the hotel) was not working so I could not use it to confirm my flights and print my boarding passes.
June 17, 2013
Rated 1.0 out of 5.0 by dad68 dirty rooms with bugs
The pictures on the internet made this hotel look nice, and we were expecting a clean relaxing room for our vacation. The minute we walked into the hotel we were dissapointed. There was only one entry into the hotel which was congested and the lobby was dirty. We checked in and proceeded to the elevator which was extremely small and could not locate stairs from lobby area. Our rooms were dirty with both comforters and sheets stained and bathroom wasn't cleaned. There was a burnt out bulb in entry making it difficult to see into room. The thing that bothered us most was the multiple insects crawling all over the ceiling. Because we had three children we requested a roll-a-way bed (which they were out of) and they gave us an air up mattress which deflated within minutes. I am a priority club platinum member and have never had an issue with any other stays, but will never stay at this hotel again.
June 14, 2013
Rated 1.0 out of 5.0 by majocorro Complete Disapointment
We wanted to have a quick weekend getaway with our family and some friends and we found this Hotel by searching in the Web. The price was a bit high to start with, but we decided to go for it since its right on the beach. As soon as we got there the first problem. They where not wanting to honor our reservation rate. They were charging 30 dollars over the reserved nightly rate. Finally after about 30 minutes of arguing and having to deal with the Manager's attitude (I believe Spencer") we got the rate we reserved for.
So we head to our rooms and we are greeted by a few roaches. The beds are very old and noisy and the restrooms were dirty.
Our key cards stopped working at least 3 times per day.
We purchased several drinks in the outside bar and they tasted pretty much like water. And don't even think about sipping your drinks in the patio. The place is INFESTED, I mean INFESTED with roaches. Everywhere!!! We could not sit and just relax out there having to deal with roaches on the floor and roaches falling from the ceiling.
Also for both Friday and Saturday night we had no space to park our car in. There was a music band in the patio and obviously a lot of people came in for the party but the guest spaces were not honored. We had to park in the street about 3 blocks away.
Overall the experience in the hotel was worst than staying in a cheap motel. I would not recommend it to anyone.
June 14, 2013
Rated 1.0 out of 5.0 by Sinintha loud and dirty
There were several busloads of kids staying the same weekend.
I had asked to have connecting rooms with my son and his family. I was told when I checked in that now they couldn't do that.
The teenagers were up at all hours screaming thru the hallways. I called the front desk and then for the rest of the night, I got to listen to SHHHH! all night.
No one offered to move us, or an apology for the noise or a discount for another stay.........nothing.
I will not be staying here again. I will not recommend this hotel and I will probably tell anyone who asks, that I would steer clear of this hotel.
June 7, 2013
Rated 5.0 out of 5.0 by Lcorb76 Great Place to Stay!!!
We have been coming to this hotel for 5 or 6 years now, and we just love it! The staff is excellent they are so nice and always ask if everything is going ok! We get an upgrade on our room every time we come. The hot tub is always hot and the pool is always clean, I feel for the guy that has to clean that pool its a hard job with all the sand that can come up over the wall on those extremely windy days, but it has always been clean by the time we get down there! This year we had a friend and his two kids make it down with us and they throughly enjoyed the hotel as well... Keep doing what you are doing and we will keep coming back! Oh and the restaurant isn't bad either good ol' home cooking if you ask me! The blueberry pancakes are to die for! This is not South Padre much calmer and relaxing! But the bar at the pool has live bands on the weekends which is nice... And the bartender's there are always so nice and great to just sit and talk with... And take the whole family very family oriented!
June 5, 2013
Rated 2.0 out of 5.0 by lumd44 Holiday Stay
We have visited this location many times before and have always enjoyed our stay; however this time we felt that since we were using our reward points, we were not a priority. I called ahead of time to request a room away from where the bands play throughout the night, since we know this can keep you up, and also to request an additional room. When i called to confirm our reservation, and to make sure our room was not on the area overlooking the bar and pool, they told me it hadn't been done, but changed the location right away. Well for them not having an extra room that i could have reserved, we were given a room on the other side; meaning there WAS availability. I was also told that if a room did become available, I'd have to pay regular price for it, even though we have more than enough reward points, and this was probably our 4th time staying there. I also called to let them know the coffee maker wasn't working, and no one showed up. I had also left my blood pressure meds behind and called the next day. I was told the manager would get back to me, well she did, two days later. She asked for a credit card to ship them back to me...I told her to just through them away...wow!! We will probably go back as this was one bad experience, and hope not to have anymore, but we really feel that on paper, reward point users are of utmost priority; however in person, we are not.
June 3, 2013
Rated 4.0 out of 5.0 by Jenn1234 We'll come back
When we arrived we were able to check in quickly and the front desk service was great! When we got into our room it looked great and clean. We inquired about the cost of some rentals and asked for silverware and again the front desk was polite.
The band was playing one night, but we couldn't hear it from our room so that was good. Nothing was overly crowded including the pool, which was nice too.
Our only complaint was that the beds in our room were a little lumpy and not very comfortable, but this did not detract from our experience.
June 2, 2013
Rated 3.0 out of 5.0 by Afifys Be Better Prepared for High Seasons
It was the Memorial day long weekend and the hotel was full. It was evident that the hotel was properly staffed and the available staff was not prepared for such a crowd, Better planning for such occasions will make things much better.
Also, the WiFi was almost not working.
June 1, 2013
Rated 2.0 out of 5.0 by jmfoy124 not a pleasurable stay
SPENT OUR 40TH ANNIVERSERY ON SATURDAY MAY 18TH. ASK WHEN RESERVING ROOM, ARE YOU A 5 STAR HOTEL, WAS TOLD US WE ARE A 10 STAR. WE DID NOT HAVE THAT EXPERIENCE ! NOSIEY DRUNK NEIGHBORS CAME IN FROM OUTSIDE BAR, NON WORKING COFFEE POT ( HAD ANOTHER ONE SENT UP). WE ATE AT RESTURANT, THAT WAS THE BIGGEST MISTAKE, WAITER'S FIRST DAY, SAT 15 MINUTES BEFORE WAITED ON (WE WERE ONLY 4TH TABLE IN THERE), WE ATE STEAK & SHRIMP WHICH WAS HORRIBLE. IN PROCESS OF BOOKING OUR ROOM, WE TOLD THEM IT WAS OUR 40TH ANNIVERSARY, THEY TOLD US CONGRATULATIONS, WE'LL HAVE A BOTTLE OF CHAMPANE SENT TO YOUR ROOM, WHAT TIME WOULD YOUR LIKE IT ? WE REPLYED AT 11:30 THAT NIGHT. WE NEVER SAW THAT BOTTLE. OVERALL STAY WAS NOT GOOD, SORRY WOULD NOT RECOMMEND. THE FOYS, ALICE TEXAS
May 30, 2013
Rated 3.0 out of 5.0 by Teddytwo Mixed feelings and Beautiful View
First let me say that the property is beautiful and well maintained. The rooms are nice, clean and comfy beds. The reason I stated mixed feelings is due to the staff. I hate rating on staff simply because of the high turn over rate in the hospitality industry. So here goes... First, other than when we checked in the staff never greeted us again. Every time we would come back to the hotel after a day out, my husband and I noticed each time while waiting on the elevator that ALL the staff in the lobby looked like they were miserable. No friendly smiles or warm welcomes. We had a room that had an adjoining room and everything was fine until Saturday night. The ladies in that room returned very late that night and very intoxicated AND brought along Intoxicated male friends. They blasted the radio which was obviously placed by the adjoining door. They sang loudly with each song. I called and complained which someone came up and we watched this employee look lost so my husband slightly opened our door and pointed to the room. The employee told my husband to shut our door because they didnt want them to know who complained. I respected and appreciated that. REMEMBER WE COULD HEAR EVERYTHING THAT WAS BEING SAID. The employee simply knocked on the door and politely asked them to turn the radio down, THAT WAS IT! Never mind the fact everything we told them that was going on in that room. It was crammed full of drunk loud men that were not guests there, I heard them loudly state this before they got the knock at their door. So after the employee left (I'm using employee due to the hotel desk employee stated they would send up security. They were dressed in the same clothes as the front desk so I don't think they were security at all and it was a lone woman. Who does that?) the noise started again but this time it was louder. The man with the deepest voice loudly said c'mon let's walk down to the beach and continue this party. He then pounded hard on the adjoining room door and yelled turn it down! This sent my husband and I bolting out of bed from sheer reaction. I called the desk AGAIN and told them exactly what happened and that we didnt appreciate the "security officer" letting them know who complained. Had they not been drunk we would have knocked on the door ourselves and politely asked them to keep the noise down. I was blown away by what the front desk said to me when I called the second time with a heightened complaint. She sighed and said in an annoyed tone "okay we will send someone up one more time" REALLY? We were not the issue here but were made to feel that way. Once agin we watched from the peep hole to see if she was really going to address the issue. She stepped off the elevator', paused for a brief second, got a call on her radio then spun on her heels and jumped back on the elevator. This all took place before the elevator doors had a chance to close. Thankfully the loud mouths left, maybe for the beach they spoke about earlier! Okay so we finally get to calm down and go to sleep at 1am, heading home the next day so our wake up time was 6am for an 11 hr drive home. We were woke up 4am by loud thunder and beautiful lighting. We realized in our sleepiness the power was out in the hotel and seemed so all around us on the island. Okay we certainly can't blame Mother Nature on anyone right? So we let the gentle thunder drift us back off to sleep. We wake up to still no electricity, which as I said is no ones fault. However how the guests are helped and treated is! We stepped out in to the hallway to one glow stick in front of each hotel room door. No staff in sight! We were on the top floor, which thankfully was only 6 floors. My sweet husband made three trips carrying our belongings to the truck and not one staff member asked if they could help. They had observed him go in and out the lobby doors 6 times now. When we both went down together to leave I realized why we didnt see staff on our floor or in the stairwells assisting guests down the stairs with their things. They were all in the lobby hanging out like they were the guests! I apologize that this is so lengthy however as I mentioned in the beginning "mixed feelings" so I feel it's important to you and the hotel to completely explain. I loved the hotel, we had a wonderful relaxing time and we would certainly stay here again to give them another chance. Doesn't everyone deserve a second chance?
May 26, 2013
Rated 5.0 out of 5.0 by ChasWayne Superior Service
My wife and I had made reservations and upon our arrival the clerk greeted us very professionally and courteous. After checking in, we discovered that the room we had reserved wasn't a beach side that we expected.
We called the front desk from our room and explained that this was not quite what we thought we had reserved. After checking and finding out that all beachside rooms were full,they immediately reserved a beach side room for the rest of our stay. One could not expect any better service and the funny thing was that every time my wife and I passed through the lobby, each and every attendant greeted us and continually asked how every thing was. Such a friendly and professional staff. I will reccommend this to every person that asks me where to stay at Padre Island.
Thanks a million and we will definitely return. This type of service is hard to find and WE FOUND IT at Padre.
May 21, 2013
Rated 1.0 out of 5.0 by MisterH Disappointment
I stay a hotels 3-4 days a week and this one I would say is the worst. I was never acknowledged as a Priority Club Member. The staff made me feel as though I was an inconvience since I was a business customer only in for one night. The room that I was assigned was dirty. The sofa cushions were worn out. And the television would not work properly. The maintenance guy did eventually show up to get the TV working.
May 20, 2013
Rated 5.0 out of 5.0 by lzapata123 Everyone had a blast
My family had a great time staying at this hotel. The weekend music was awesome. The atmosphere was fun, but family friendly. Our boys had a great time at the beach, and when our oldest one had enough, he was able to walk up to the room and watch television. The staff was helpful, and the rooms were very nice and very comfortable. I highly recommend this hotel, and we are looking forward to going back.
May 20, 2013
Rated 4.0 out of 5.0 by crab60 Very relaxing-- great location.
Had a room that faced the gulf. Left the door to the balcony open all night- could hear the surf and the occasional gull. AWESOME! Only drawback was the restaurant. The food wasn't bad but it was like eating in a refrigerator. Also found out on the last day there was no cold water in the shower. Told the staff during checkout and they were very helpful. I will stay here again without hesitation.
May 19, 2013
Rated 5.0 out of 5.0 Great staff
The staff from the front desk to housekeeping to the cabana bar always greeted you with a smile. The room was clean and comfortable. This is our third trip and is just as enjoyable as the first. Really a great deal after Spring Break and before Summer vacationers.
May 14, 2013
Rated 5.0 out of 5.0 by timpug Outstanding service and management
Stayed here last week. Hands down the very friendliest best managed hotel I have ever stayed at. The manager Lori is a great example to the staff for service and going the extra mile. Elga in the dining area is the best waitress I have ever met...all about friendly and service and good food.
Lots of new furniture, very clean room, great beach views and access. This hotel is my new favorite...and I stay in lots of hotels. The difference at the Holiday Inn North Padre is the people who work there. People like Lori and Elga make this hotel awesome!
I wish I had the names of all at the front desk and housekeeping as well. I don't know how they do it but this hotel should be a training ground for all others in just about every area I can think of!
Thanks Holiday Inn North Padre!
May 11, 2013
Rated 4.0 out of 5.0 by DaddyDrew Hotel is better than it was a year ago, RESTAURANT is horrible
I had stayed here over a year ago and the hotel has been refurbed a bit and is nice now. I go to Corpus every month or so and had not been back to this hotel due to how nasty it was before. Now the only thing horrible is the restaurant. We went in for the breakfast buffet. The food was average. The bacon was swimming in liquid, either grease or maybe something to keep it from drying out, I don't know, but you had to strain it before putting on your plate. We ordered 2 Dr.Peppers and some other drinks, they were able to give us one Dr. Pepper and said their machine broke. Not a big deal, but this is what really annoyed me. They had NO utensils at all. I asked several times and sat there 5 minutes while they looked for some. I am not exaggerating on the wait. I eventually got up and walked to a table that had some laying out and a old lady that works there started yelling at me that I cannot have those utensils ( I later was told they are for the Sunday brunch thats starts in an hour and they did not have enough linen napkins, as if this made it better). They eventually went to the back and washed some for us. While this was going on 2 employees were yelling at each other about leaking water and that someone was going to slip and get hurt. It was a mess. I'll be back to the hotel, but not the restaurant, i'll just drive to whataburger next time. I know things happen, I spend 200 + nights a year in hotels, but this was just crazy.
April 30, 2013
Rated 5.0 out of 5.0 by Henerfia Enjoyed my visit.
There were a couple of things wrong with my room, but they were promptly fixed by courteous staff. The guy in the restaurant was sort of rude and the food was nothing spectacular. I left happy because I went for a beach experience and that is what I got.
April 28, 2013
Rated 4.0 out of 5.0 by kb33333 Great room, poor food, great outdoors and location
Can't beat the location, my room was large and had pool and ocean view, staff very friendly, great outdoor bar, pool is okay, poor restaurant food
April 22, 2013
Rated 5.0 out of 5.0 by JSC1458 Weather didn't cooperate!
Great place to stay! Clean rooms, nice staff and a restaurant and lounge all on the proprty so you don't need to drive anywhere. If it would have been hot, I think we would have stayed a few more days.
April 22, 2013
Rated 3.0 out of 5.0 by marvelousmisty Musty Rooms but great beach location
The rooms are old and musty and in need of updating. The pools are great especially the heated pool that my kids (ages 1 and 5) really enjoyed because our visit was in April. The beach access was awesome because we spent most of our time between the beach and pool. We enjoyed playing ping pong in the game room but it needed a little cleaning and updating. I guess it is a beach hotel and it smells like one.
April 16, 2013
Rated 4.0 out of 5.0 by baje Wonderful view
The room was clean,bed comfortable, the view was wonderful. We would stay at this hotel again.
April 10, 2013
Rated 5.0 out of 5.0 by Jay44 Outstanding
I would like to Thank everyone at the HI@ CC-N PI. Everyone was polite and made my family feel welcomed. Anyone who sees this review from the farthest West point of Texas; this place is great! I look forward going back and taking my family again.
Thanks again HI associates.
April 3, 2013
Rated 4.0 out of 5.0 by Harry008 Beste Lage am Strand
Liegt auf Padre Island direkt am Strand mit kleinem Pool.
das ist der Vorteil.
Aber das Haus benötigt mal eine Renovierung, Preis-Leistung nicht mehr ganz im Lot. oberer Stock nicht zu empfehelne, offenbar noch eine Klimaanlage auf dem Dach (hört man durch).
March 16, 2013
Rated 2.0 out of 5.0 by Lamar1 Desperate need of a "Hotel Impossible" redo
Lovely location and staff very friendly but so not worth the cost. Hotel is old and really needs a remodel. Resturant understaffed and food was cold when served. When we checked in the room was unlocked and bathroom showed use - staff very apologetic and cleaned the bathroom. We were scheduled to stay 5 days but checked out after only 2.
March 9, 2013