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Rated 4.3 out of 5 by 264 reviewers.
Rated 4.0 out of 5.0 by Last hotel before getting home. Arrived in the evening. Staff welcomed me as a club member. Welcome was fine. I appreciated the offer of bottled water as a club member. Parking is free and in the casino parking lot - I had to part further than I was comfortable with but there was ongoing security patrols connected with the casino. The room was very similar to the one I had the night before. It was clean - the hotel was quiet. Little in the way of food late at night so I was able to get a bite in the casino next door. There's smoking allowed in the restaurant and the casino. Just fyi. Morning breakfast was fine. Coffee was weak though and there were waffles instead of pancakes. Sausage patties and no bacon. The breakfast attendant was very pleasant. October 18, 2014
Rated 4.0 out of 5.0 by Nice hotel A nice hotel, relatively clean and close to casino. The room was modern and typically sized. The exercise room was small but contained modern equipment and was clean. Other parts of the exercise area (sauna, pool October 16, 2014
Rated 5.0 out of 5.0 by Great place This was a great Holiday Inn, will stay again. My boyfriend and I stayed just for the fun of it and we enjoyed an in room movie that was still in the theater. October 16, 2014
Rated 5.0 out of 5.0 by great hotel everything great. amenities, view, service great. the pool is a lot nicer than typical hotel pools. the breakfast was really high quality. fast elevators, great front desk staff. great atmosphere. October 15, 2014
Rated 3.0 out of 5.0 by Somewhat disapointed Usually have excellent service but this stay had room and bed not made for whatever reason. Did have do not disturb sign up but removed at 9 am and returned with bed not made nor new towels. October 14, 2014
Rated 5.0 out of 5.0 by Convenient location Hotel staff are friendly and the rooms are clean and inviting. Very comfortable beds October 13, 2014
Rated 5.0 out of 5.0 by Comfortable Room Enjoyed stay at hotel. Front desk attentive to needs. October 9, 2014
Rated 5.0 out of 5.0 by Breakfast and Bed The continental breakfast was awesome and the bed was very comfortable. I was also pleased with the size of the room. My only complaint was the TV reception. October 7, 2014
Rated 4.0 out of 5.0 by Great manager reception This hotel has a weekly manager meet and greet with appetizers and refreshments. Nicely done and the staff is freindly. The breakfast food is typical Holiday inn but the juices and fruits are maintained to a higher level. Nice hotel with aging rooms. October 6, 2014
Rated 5.0 out of 5.0 by Great staycation get away Wonderful place. Wonderful service enjoyed it a lot. October 3, 2014
Rated 5.0 out of 5.0 by Great weekend getaway Had a great experience. Breakfast was great. Very accessible from the interstate. October 2, 2014
Rated 5.0 out of 5.0 by Will only stay here from now on! Friendly, professional, and quick to respond are just a few of the things that come to mind as I think of this hotel. We highly recomment this hotel and its team! I found out something new about this hotel during our last trip and that was that it's near a hospital! I never thought of this until I needed one this visit for emergency surgery! That might be important to some visitors with medical issues. Unlike some hotels that just seem to rot away, these folks are always making improvements to the facility, rooms September 27, 2014
Rated 4.0 out of 5.0 by Convenient location RIGHT on the river - great view! The hotel is in a convenient location - attached to Ameristar Casino and right across the river from Omaha. The staff was helpful and the shuttle was a nice add-on. I would definitely stay here again, if I was in the area. Note: The front desk clerk the first night was terrible, but the second night there was a very nice woman there. We had an issue with our room - she was so understanding and helped immediately. September 25, 2014
Rated 5.0 out of 5.0 by great service The beds were very comfortable. The sound proofing was good too. We heard very little outside noise in our room. Would definitely come back. The staff was friendly and smiley. I do not like grumpy! The commons areas were very nice. Check out was before the meeting my Husband was in was over so I sat and read. Very relaxing! September 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed Love the mattress and pillows! The bathroom tub did not have a stopper and the sink drained real slow. September 24, 2014
Rated 5.0 out of 5.0 by All around amenties Clean hotel, has casino, bar, restaurants attached. No problems with anything. September 22, 2014
Rated 5.0 out of 5.0 by Great Hotel. Overall it was a great stay. The location is perfect for travels to Council Bluffs and/or Omaha. Casino is attached to the casino so no matter the weather it is accessible for the guest. The continental breakfast was very good and the staff were very friendly. September 22, 2014
Rated 5.0 out of 5.0 by Great visit Recently was looking for a hotel in the Omaha area, and saw the Holiday Inn Council Bluffs, glad that we pick this hotel, had to wait a little during the check in but once I got my key and got to my room I was very happy to see the room, got upgraded to a very nice room with an incredible view and amenities. Highly recommend the hotel. September 20, 2014
Rated 5.0 out of 5.0 by Clean rooms, comfortable bed, love the bathrooms We went to an Off Spring concert it was chilly, wet, and cold. We came back to our room it was warm, relaxing, and comfortable. Bathrooms were awesome September 19, 2014
Rated 4.0 out of 5.0 by Helpful, friendly staff The parking lot was under construction which made it real difficult to find a parking spot. Other than that, the staff was outstanding in making sure I had what I needed to conduct my class there. September 16, 2014
Rated 2.0 out of 5.0 by Dirty Room Poor Breakfast We have stayed here a few times.before and like being close to the casino/restaurants. The room was nice but very dirty. We skipped breakfast last time we stayed because the breakfast room was crowded and there was no place to sit. This time the issue was no clean tables and when we arrived there was no coffee and most of the hot breakfast items were empty. We will pass on this hotel next time. September 15, 2014
Rated 4.0 out of 5.0 by nice location Bathroom is in need of repair. and major cleaning in bathroom is needed and main room. September 12, 2014
Rated 4.0 out of 5.0 by Great hotel Great customer service. Have stayed here 6 different times and have been happy every time. Great fun in the casino. Great view of the river. Free breakfast. Great Jacuzzi suite. Great parking space. Clean lobby. Clean grounds. Great pool area. Great work and fitness areas. September 2, 2014
Rated 5.0 out of 5.0 by Free breakfast Unfortunately the breakfast staff was definitely not what it has been in the past! Not everyone likes biscuits September 2, 2014
Rated 5.0 out of 5.0 by Great stay very comfortable!!!!!!!! Great breakfast!!!! location is very easy to get to. Hotel has been recently updated so everything is clean August 28, 2014
Rated 5.0 out of 5.0 by Nice accomodations Hotel was very clean and comfortable. Perfect for any type of travel needs. Be even better when the parking lot is finished and you can park closer to the Holiday Inn. August 28, 2014
Rated 5.0 out of 5.0 by Relaxing weekend I am an IHG rewards member and reserved two rooms to meet family in the Omaha/Council Bluffs area as it is about 2 1/2 hours for each. The entire hotel was terrific. We met and relaxed with a drink in the lobby lounge. When I checked in the clerk was very good and offered water from the cooler becuace I'm a IHG member. The rooms were very nice, very comfortable and clean. They were also right next to each other and had plenty of space to be inside and talk. The walkway to the Ameristar Casino is very convenient and the restaurants were great. Because of that and the view of the river there was no reason to leave the property. The breakfast was good and the dining room was also nice. Overall a great weekend mostly due to a great hotel. Thank you . August 27, 2014
Rated 4.0 out of 5.0 by comfortable bed had good night sleep, service was good, I would tell people to stay there. August 27, 2014
Rated 5.0 out of 5.0 by Hot Tub Suite was Sweet I recently stayed with Holiday Inn at Council Bluffs I-29 and my overnight stay was comfortable and relaxing. The Hotel and room was very clean and the staff was helpful and friendly. August 22, 2014
Rated 5.0 out of 5.0 by Great location, comfortable Wonderful property located adjacent to Missouri River. Nice river walk, large, comfortable rooms and beds. Very friendly staff. Parking was iffy due to work on parking lot. August 22, 2014
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