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Rated 4.3 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Great staycation get away Wonderful place. Wonderful service enjoyed it a lot. October 3, 2014
Rated 5.0 out of 5.0 by Great weekend getaway Had a great experience. Breakfast was great. Very accessible from the interstate. October 2, 2014
Rated 5.0 out of 5.0 by Will only stay here from now on! Friendly, professional, and quick to respond are just a few of the things that come to mind as I think of this hotel. We highly recomment this hotel and its team! I found out something new about this hotel during our last trip and that was that it's near a hospital! I never thought of this until I needed one this visit for emergency surgery! That might be important to some visitors with medical issues. Unlike some hotels that just seem to rot away, these folks are always making improvements to the facility, rooms September 27, 2014
Rated 4.0 out of 5.0 by Convenient location RIGHT on the river - great view! The hotel is in a convenient location - attached to Ameristar Casino and right across the river from Omaha. The staff was helpful and the shuttle was a nice add-on. I would definitely stay here again, if I was in the area. Note: The front desk clerk the first night was terrible, but the second night there was a very nice woman there. We had an issue with our room - she was so understanding and helped immediately. September 25, 2014
Rated 5.0 out of 5.0 by great service The beds were very comfortable. The sound proofing was good too. We heard very little outside noise in our room. Would definitely come back. The staff was friendly and smiley. I do not like grumpy! The commons areas were very nice. Check out was before the meeting my Husband was in was over so I sat and read. Very relaxing! September 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed Love the mattress and pillows! The bathroom tub did not have a stopper and the sink drained real slow. September 24, 2014
Rated 5.0 out of 5.0 by All around amenties Clean hotel, has casino, bar, restaurants attached. No problems with anything. September 22, 2014
Rated 5.0 out of 5.0 by Great Hotel. Overall it was a great stay. The location is perfect for travels to Council Bluffs and/or Omaha. Casino is attached to the casino so no matter the weather it is accessible for the guest. The continental breakfast was very good and the staff were very friendly. September 22, 2014
Rated 5.0 out of 5.0 by Great visit Recently was looking for a hotel in the Omaha area, and saw the Holiday Inn Council Bluffs, glad that we pick this hotel, had to wait a little during the check in but once I got my key and got to my room I was very happy to see the room, got upgraded to a very nice room with an incredible view and amenities. Highly recommend the hotel. September 20, 2014
Rated 5.0 out of 5.0 by Clean rooms, comfortable bed, love the bathrooms We went to an Off Spring concert it was chilly, wet, and cold. We came back to our room it was warm, relaxing, and comfortable. Bathrooms were awesome September 19, 2014
Rated 4.0 out of 5.0 by Helpful, friendly staff The parking lot was under construction which made it real difficult to find a parking spot. Other than that, the staff was outstanding in making sure I had what I needed to conduct my class there. September 16, 2014
Rated 2.0 out of 5.0 by Dirty Room Poor Breakfast We have stayed here a few times.before and like being close to the casino/restaurants. The room was nice but very dirty. We skipped breakfast last time we stayed because the breakfast room was crowded and there was no place to sit. This time the issue was no clean tables and when we arrived there was no coffee and most of the hot breakfast items were empty. We will pass on this hotel next time. September 15, 2014
Rated 4.0 out of 5.0 by nice location Bathroom is in need of repair. and major cleaning in bathroom is needed and main room. September 12, 2014
Rated 4.0 out of 5.0 by Great hotel Great customer service. Have stayed here 6 different times and have been happy every time. Great fun in the casino. Great view of the river. Free breakfast. Great Jacuzzi suite. Great parking space. Clean lobby. Clean grounds. Great pool area. Great work and fitness areas. September 2, 2014
Rated 5.0 out of 5.0 by Free breakfast Unfortunately the breakfast staff was definitely not what it has been in the past! Not everyone likes biscuits September 2, 2014
Rated 5.0 out of 5.0 by Great stay very comfortable!!!!!!!! Great breakfast!!!! location is very easy to get to. Hotel has been recently updated so everything is clean August 28, 2014
Rated 5.0 out of 5.0 by Nice accomodations Hotel was very clean and comfortable. Perfect for any type of travel needs. Be even better when the parking lot is finished and you can park closer to the Holiday Inn. August 28, 2014
Rated 5.0 out of 5.0 by Relaxing weekend I am an IHG rewards member and reserved two rooms to meet family in the Omaha/Council Bluffs area as it is about 2 1/2 hours for each. The entire hotel was terrific. We met and relaxed with a drink in the lobby lounge. When I checked in the clerk was very good and offered water from the cooler becuace I'm a IHG member. The rooms were very nice, very comfortable and clean. They were also right next to each other and had plenty of space to be inside and talk. The walkway to the Ameristar Casino is very convenient and the restaurants were great. Because of that and the view of the river there was no reason to leave the property. The breakfast was good and the dining room was also nice. Overall a great weekend mostly due to a great hotel. Thank you . August 27, 2014
Rated 4.0 out of 5.0 by comfortable bed had good night sleep, service was good, I would tell people to stay there. August 27, 2014
Rated 5.0 out of 5.0 by Hot Tub Suite was Sweet I recently stayed with Holiday Inn at Council Bluffs I-29 and my overnight stay was comfortable and relaxing. The Hotel and room was very clean and the staff was helpful and friendly. August 22, 2014
Rated 5.0 out of 5.0 by Great location, comfortable Wonderful property located adjacent to Missouri River. Nice river walk, large, comfortable rooms and beds. Very friendly staff. Parking was iffy due to work on parking lot. August 22, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was very clean. The staff was very kind and it was nice to sit bt the pool and the river. August 21, 2014
Rated 4.0 out of 5.0 by Good stay You can not go wrong with staying at the HINN. The manager is awesome Bill V as he has very much control over all of his staff and how they present themselves to the public. Good Job Bill. August 21, 2014
Rated 4.0 out of 5.0 by Overall good stay Very nice hotel. The proximity to the airport and the Ameristar Casino was a plus since there were a variety of restaurants within easy walking distance. August 19, 2014
Rated 5.0 out of 5.0 by Great hotel The lobby is very inviteing with great seating. The staff was great. There was no coffee when I arrived and they had fresh coffee made in a few minutes. This made the end of a 12 drive very enjoyable. August 17, 2014
Rated 4.0 out of 5.0 by Great Stay First time I stayed at this hotel and exceeded my expectations. Some of the things that I noticed though at my stay was the construction in the parking lot that did not allow me to park immediately in front of the hotel. I realize this is part of necessary work and where I parked was not too far away either. I also experienced some small cleanliness issues in my room and a maintenance issue that did not allow me to use the bath tub of my room, but I was able to shower so not all was lost. The swimming pool was also very cold the first night of my stay but was warmer the second night. Despite these relatively small issues, I had a great stay! Breakfast was amazing, staff made the stay more than worth the small issues, and the rest of my family had no issues with their rooms so the stay and vacation was a success with the help of the hotel. I definitely would stay here again. August 13, 2014
Rated 4.0 out of 5.0 by Good location The hotel is close to the interstate which makes it easy to get about anywhere you need to go. The construction in the parking lot was a slight annoyance but not the end of the world. The pool area was nice however the water temperature was a little cold. The breakfast in the morning was good, a little crowded at times but a nice way to start the day. August 12, 2014
Rated 5.0 out of 5.0 by WE ALTER THE ROUTE OF OUR ROAD TRIPS JUST TO STAY AT THIS HOTEL! We have not met a friendler staff! As my wife and I discussed some short day trips while in our room, our house keeper, (Erica?) asked to provide some suggestions that proved to be very helpful. We are always met with a smile and treated extremely well. The breakfast is always substantial and very good. The woman that run this area are always on their toes and I have yet to see something run out. After visiting this hotel for a number of years we can tell that the staff enjoy working there. A large portion of the credit must go to the General Manager, (Bill V.) and Front Desk Supervisor, (Karre O.). The hotel is only as good as the team that operates it, and we feel this hotel has a consistently professional & friendly team! Any Cons: The hotel wasn't built yesterday but we always see renovations underway and the maintenance team doing upgrades/maintenance in and around the facility. We have tried other hotels in that area just to compare, but they just don't provide the complete positive package that we experience at this hotel. Great job & thank you to all... August 11, 2014
Rated 3.0 out of 5.0 by Great view and remarkable cleanliness Room was remarkably clean and comfortable. The view of the river was refreshing. August 11, 2014
Rated 5.0 out of 5.0 by Convenient Convenient for what I was going to do. Breakfast was pretty good. I especially liked the cinnamon rolls. August 11, 2014
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