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Rated 4.3 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! This hotel exceeded all of our expectations! The room was very clean, the pool area was very nice (we enjoyed sitting outside while our 15 year olds swam), the breakfast options were exceptional, and the access to restaurants in casino area made eating lunch and dinner very convenient. July 10, 2014
Rated 5.0 out of 5.0 by very nice place to stay very nice room...would stay here again. good free breakfast. July 10, 2014
Rated 5.0 out of 5.0 by A getaway good place to spend the weekend away from home with wife spouse and two children. plenty to do and great people make this locale a winner! July 10, 2014
Rated 5.0 out of 5.0 by Great Hotel This hotel is top of the line. Really clean and the beds and pillows were perfect. Plus the staff was very friendly and helpful. I love this hotel . July 8, 2014
Rated 5.0 out of 5.0 by A lovely room We enjoyed the king bedroom suite with a whirlpool. July 5, 2014
Rated 5.0 out of 5.0 by Great bed The room was very nice with a view of the river. The bed and pillows were extremely comfortable and my overall experience with this hotel has been outstanding. July 2, 2014
Rated 5.0 out of 5.0 by CWS Week of Stay Nice hotel. Great assistance from the staff. Slightly outdated, but great location if going to the CWS. June 26, 2014
Rated 5.0 out of 5.0 by Great Accomodations Great Place to stay. Excellent amenities. Very good location with very good surrounding activities. June 25, 2014
Rated 2.0 out of 5.0 by Horrible Breakfast The worst breakfast I have ever encountered in all my travels. Loud air conditioner and noisy other guest! June 25, 2014
Rated 5.0 out of 5.0 by Comfortable and great stay The room was clean and the bed was very comfortable. The shower was refreshing. June 24, 2014
Rated 5.0 out of 5.0 by Council Bluffs Great staff, great stay. Centrally located and easy access to Council Bluffs and Omaha. There during the College World Series. June 24, 2014
Rated 5.0 out of 5.0 by Very satisfied, would stay here again Housekeeper quickly took care of slow draining sink issue. Suggest installation of an exhaust fan in bathroom to keep down steam accumulation during shower time. Also would recommend leaving at least 2 washcloths per day for each person in a room (a pet peeve of mine as we each use 1 in the morning and 1 in the evening so need to have total of 4 a day for 2 people). Thank You. June 23, 2014
Rated 5.0 out of 5.0 by Staff Loved how the staff all had CWS shirts on. Really got into the games. June 19, 2014
Rated 2.0 out of 5.0 by Using reward nights I redeemed my reward points and I think we were put in a designated room for the "free" stay. We had a great view of the air conditioning units which kicked in loudly every 15 to 20 minutes. June 16, 2014
Rated 5.0 out of 5.0 by Great staff and service. I stay here quite often and the staff treats me like family. Every Wednesday they have a free "Happy Hour" with great food. I highly recommend this hotel. June 15, 2014
Rated 5.0 out of 5.0 by Welcoming, comfortable, relaxing, great amenities. The staff coud not have been nicer. The rooms are very clean, decorated tastefully and the bed awesome. The pool and recreation area were great and the view of the river from the pool patio was very pleasant. Wish we could have stayed longer than the one night. June 14, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Great place to stay! Friendly staff, very helpful. Perfect location if you plan on going to the Omaha Zoo. June 13, 2014
Rated 2.0 out of 5.0 by Staff rude & unknowledgeable; Room dirty and worn out Our family had a block of rooms reserved for a wedding. The hotel was to provide a shuttle to and from wedding reception but didn't come back to the reception to take us back to the hotel for almost two hours after they were supposed to pick us up. Obviously forgot about us.Front desk staff was rude and lazy about resolving matter for us. Hotel is very worn down, rooms are dirty and even nonsmoking rooms smell bad. Won't ever stay there again. June 12, 2014
Rated 3.0 out of 5.0 by Council Bluffs Ok, could be better. Bathroom had paint peeling, bfast wasn't very good. Over charged on bill. TV channel selection wasn't very good. Interior a tad dated. June 10, 2014
Rated 5.0 out of 5.0 by Reward Night Easy to book. A super staff. Will stay again in the near future. June 10, 2014
Rated 5.0 out of 5.0 by Great Property and Location on the River I really enjoyed my extended stay (4 Day). It never got old. June 9, 2014
Rated 5.0 out of 5.0 by Customer Service The stay was excellent. The customer service went well above what I expected. I forgot my sport jacket in the closet and called after checking out (same day) and requested it be sent - much to my surprise my sport jacket arrived at my home the next day - approximately a 24 hour period. I was absolutely amazed at this. Two thumbs up. June 8, 2014
Rated 4.0 out of 5.0 by River Front View Had a nice view of the river and very comfortable bed and pillows. Complimentary breakfast was great. June 5, 2014
Rated 4.0 out of 5.0 by Great pool area and general location Have stayed at this hotel many times. Love how close it is to everything and right on the river. I thoroughly enjoy the pool and hot tub.The lobby area is pleasant and breakfast area is large with a good selection of items. The rooms are becoming somewhat dated and could use a thorough cleaning, although daily room service is adequate. May 30, 2014
Rated 5.0 out of 5.0 by Great staff Everyone we had contact was polite and helpful. Had a great room with a river view.The only suggestion is to post the breakfast hours on the in room tv guide. We almost missed the cut off time which was different than the weekend, May 30, 2014
Rated 5.0 out of 5.0 We coundn't have been happier We were in town for a concert and we weren't expecting this hotel to be anything special, but from the time we walked through the doors our minds were blown. Check in was the most convenient I've ever experienced. We had a jacuzzi suite, which I expected to just be a standard tub with jets in the bathroom. The jacuzzi was full sized and located in the middle room. We both fit very comfortably. Desk staff was very cool. They were friendly without being cheesy, and helped with everything. Shuttle to and from the concert was waiting at all! We wished we could have stayed a few more days, and we will definitely return many times. Oh yeah....and the view of the river was beautiful! May 30, 2014
Rated 3.0 out of 5.0 by Noisy Was unable to sleep because of our room location. To much noise in the hallway and lobby area. Would have expected more from a Holiday Inn. May 28, 2014
Rated 5.0 out of 5.0 by Great Service The staff at this hotel were super helpful and friendly. I was traveling with my 4 young children and am so thankful we had a wonderful experience. May 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Hotel staff was very courteous and helpful. Rooms were very clean. Hotel is connected to a casino which provided a great buffet. There was a smell of some smoke but it wasn't too bad. The only negative about the hotel was the breakfast. Breakfast was terrible. Watery eggs and it seemed there was not much effort put into it. I would definitely stay at this hotel again but if you expect a breakfast of champions, good luck. May 22, 2014
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