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Rated 4.3 out of 5 by 184 reviewers.
Rated 3.0 out of 5.0 by Room The room was clean but it smelled horrible. The elevators and hallways were dirty. Old food sat on the floor in a hallway and wasn't removed until mid morning. April 29, 2014
Rated 3.0 out of 5.0 by The halls smell of smoke I had a non-smoking room, but every time I went out into the hall it smelled strongly of smoke. I had to hold my breath from my room to the elevator. It was horrible. The exercise room with sauna was very nice and the pool was large enough I could actually do laps. And the hot tub was very hot just like I like it. Very pleasant. April 28, 2014
Rated 4.0 out of 5.0 by Training Trip week 20th April Wasn't greeted as a IHG member at all. Requested a shuttle at a certiain time and was told it would be ready. When I arrived 5 minutes early it was gone. Then was told it would be back in 15 minutes. Waited a half hour for it. Again requested a shuttle and and was told it would be 15 minutes. A half hour later the shuttle arrived. Found out there is no sense of requesting and was running short on time the second day. April 28, 2014
Rated 4.0 out of 5.0 by Business Stay Hotel was clean and quiet. Overall the Free Breakfast is so so. The wireless internet is excellent. The property is due for some renovations but still well maintained. April 21, 2014
Rated 4.0 out of 5.0 by Food The major disappointment was the impression that the attached Buffet in the Casino was the only restaurant available in the evening for a meal. The food was way over priced for what it was. The next morning we discovered the cafe which had much better food than the buffet and certainly much better prices. April 16, 2014
Rated 5.0 out of 5.0 by Very Satisfied I was upgraded to a suite and it was beautiful. Thank you. April 14, 2014
Rated 3.0 out of 5.0 by Kind of run down The rooms need updating. I stay here frequently and really see it going down hill. The internet connection is very POOR!!! You lose connection all the time. If you have work to do on your computer....GOOD LUCK. April 12, 2014
Rated 3.0 out of 5.0 by Theft I've been a Priority Club member for almost 20 years and always stay at Holiday Inn's. However, the last two times that I have been, I have had my phone charger removed from my room. When I call back, they say that it couldn't be found. Very disappointing. April 7, 2014
Rated 5.0 out of 5.0 by Great service. Needs updating We stayed here for a get a way weekend. The staff is very friendly and welcoming. Overall rooms were nice, they are just in need of an updating. Had a unclean feel. Bathroom was not completely clean. Breakfast was great. Great variety. We would stay here again. April 2, 2014
Rated 5.0 out of 5.0 by comfortable room it was a very clean and comfortable stay enjoyed how close it is to the old market.1 March 31, 2014
Rated 5.0 out of 5.0 by traveling through Our regular stop as we pass through this part of Iowa/Nebraska. It is always a reliable stop that meets our expectations. March 29, 2014
Rated 5.0 out of 5.0 by Great Place Very nice place to stay with an awesome breakfast! March 28, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room we always stay at this Holiday Inn and are always very satisfied March 21, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel Only place I stay when visiting Omaha. They shuttle us where we want to go! Just park the car and they take care of you. This hotel is in my Favorites! March 20, 2014
Rated 5.0 out of 5.0 by Love the pillows I had never seen the pillow choices in other hotels. There were two pillows for each person and they had pillow cases that were labeled "soft" and "hard" so you could choose which type you prefer. Great idea. In addition, the desk staff was outstanding, the breakfast area was well maintained and the overall appearance of the hotel was excellent. March 18, 2014
Rated 5.0 out of 5.0 by March Review We really enjoyed our stay. The rooms were beautiful, clean and quiet. We will be back to stay again. We would highly recommend this hotel to our friends and family. March 18, 2014
Rated 3.0 out of 5.0 by Not impressed The water pressure in the shower was very bad. And the breakfast was not good at all! March 14, 2014
Rated 5.0 out of 5.0 by What a great place to stay! The is a great hotel, the staff is wonderful and the rooms are really nice. I would recommend this hotel for anyone wanting to go to the casinos or shopping! March 13, 2014
Rated 5.0 out of 5.0 by gREAT PLACE NICE PLACE THIS IS TOO LONG, DO NOT WANT TO KEEP ON, THE PLKACE WAS FINE THANKS FOR ASKING March 11, 2014
Rated 5.0 out of 5.0 by My favorite place to stay. I highly recommend the Ameristar Holiday Inn, the staff is very friendly, and the service is wonderful. March 9, 2014
Rated 3.0 out of 5.0 by rusty Room was non smoking but you would never know it. We also would have enjoyed casino but again smoking was terrible making casino filty. Every time you went to play a machine you had to clear all the ashes and cups March 7, 2014
Rated 5.0 out of 5.0 by tom and opal very clean and comfortable rooms. The breakfast was delicious. March 2, 2014
Rated 5.0 out of 5.0 by great place to stay Omaha thanks always enjoy staying here. right on the river you can watch theice float down stream March 1, 2014
Rated 1.0 out of 5.0 by Sleepless night I was on a business trip attending the MCAFDO conference. While the room looked nice the basic's were malfunctioning or not working. For example the heating unit in the room only worked on High Heat, was very noisy but worst of all it never turned off. I reported this to the front desk and the two people said they have a few other rooms like that wrote it on what appeared to be a long list. I wasn't offered another room and no one came to fix. Needless to say I was unable to sleep so I finally just turned the unit off. I quickly realized that was a mistake the room became cold quickly as it was below zero in Council Bluffs. After a sleepless night a hoped a hot shower would help. That is if my room had hot water. When you turned the knob to hot only ice cold water when you turned it to cold the water actually tried to get luke warm. I reported this to the front desk and again they wrote it down but didn't offer me another room. I have now had a sleepless night and can't take a hot shower. A terrible start for my first sessions for the day. When I checked out I reported all this and it was of course written down but no help offered and no one even offered an explanation or an apology. Very very disappointing and not what I expect from Holiday Inn March 1, 2014
Rated 5.0 out of 5.0 by comfortable bed and clean facilities would stay at this Holiday Inn and Sites again, like the convenience of location. March 1, 2014
Rated 4.0 out of 5.0 by Great Concierge service, comfortable rooms We utilized the shuttle service. Very helpful and convenient. February 28, 2014
Rated 4.0 out of 5.0 by Satisfied with HI service. We were happy staying here. The weather turned nasty the morning of our check out. We called the front desk at 6 a.m. and they gave us a suite for the next night stay. It was on the main floor. The corridor was on the way to the casino. We were sure the night would be noisy. Not so. We had a very good night sleep. We would recommend this hotel to you. Thanks for asking! February 23, 2014
Rated 5.0 out of 5.0 by Comfortable and enjoyable stay The beds are very comfortable. There is a comfortable chair to sit and read with good lighting. We weren't disturbed by noise in halls or through walls. Elevators are fairly quick. Friendly employees. February 15, 2014
Rated 4.0 out of 5.0 by A Quality Site I have stayed here previously for other conferences. It is a basic mid range hotel that has never disappointed. I would stay here again. February 15, 2014
Rated 4.0 out of 5.0 by Best value in the area We've stayed at many other hotel chains in the area over the past 4 years and have found this Holiday Inn the best overall value. Large, comfortable rooms, convenient location and a great breakfast. There has been some beds that are more firm than others which I prefer but overall very consistent. Other than a strong cigarette smell in some of the hallways, even in non smoking room areas, I've been pleased. February 12, 2014
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