Rated 3.5 out of 5 by 219
Rated 4.0 out of 5.0 by Guard01 Good distance from downtown fun
Despite construction on I55 the hotel was a short distance from all the citypass destinations and had a very resonable price. The staff were very good and the hotel was in good shape. People vary of course but I had rough time sleeping but cant complain about the quality of the room.
July 21, 2014
Rated 1.0 out of 5.0 by Blender5 Out dated, bed uncomfortable, staff clueless
Upon arrival with confirmation for two adults and two children we were given a handicap accessible room. This is not very convenient with small children that prefer a tub. Secondly the room did not contain enough towels, they knew ahead of time we had 4 persons. One lamp was not plugged in and we found an extension cord behind a bed that had broken wire. The front desk want to tape it back together, we refused and wanted maintenance to replace the cord so all appliances and lights would work. They did comply. After diner I went to get some ice. The ice bucket and lid was covered in Cheetos and or Dorito crumbs and grease. Went to front desk, received apology but they had no more ice buckets. I guess no one is smart enough at the front desk to go to an unoccupied room and grab another one, and yes, they had unoccupied rooms. Finally the same maintenance guy that brought us more towels and fixed the extension cord brought an ice bucket. Night two, maid service again shorted us on towels. Breakfast buffet, ran out of plates for a half hour, had to reuse your plate which I believe is against health code, but I may wrong. I would not recommend this hotel.
July 20, 2014
Rated 2.0 out of 5.0 by Treece1 my experiences
At this hotel for a business meeting. Cigarette smoke coming in from the air unit from outside. dirty bathtub, food serviced on plates that should have been thrown away.
July 19, 2014
Rated 4.0 out of 5.0 by Pete0616 Overall, good
Overall, pretty good hotel for the price and we enjoyed the stay. The facility was little old, doors were squeaky and elevator light doesn't work properly. Staff were friendly and helpful. They took care of the business in professional manner.
July 18, 2014
Rated 4.0 out of 5.0 by Terry16 Average Hotel and Service
During check-in, the desk clerks were helpful but not really friendly. We understand that check-in wasn't until 4:00. However, I was quite disappointed that an exception could not be made for my 88 year old mother who had traveled 2 1/2 hours to get to this location and was suffering from a migraine headache. She was turned away and told to come back at 4:00. Sadly, she went back out to her car and sat there until the hotel's check-in time.
Our room was clean and comfortable. While the room where we stayed did not have a musty/wet smell, we did notice it in some of the rooms of other family members.
We attended a wedding at this hotel. The room where the wedding was hosted was very nice. The food was good for a wedding meal. The dance floor was a very nice size and accommodated our group well.
July 17, 2014
Rated 5.0 out of 5.0 by Kaisersmom Great customer service
I enjoyed my 1 night stay but confused how the total changed because I went from a king to 2 double beds.
I manage a hotel and 2 beds and a king are the same price even
on a full house weekend. All in all it was a comfortable stay.
July 16, 2014
Rated 4.0 out of 5.0 by maidofhonor Great event staff
Stayed here for a wedding ceremony and reception at the William Tell Banquet Hall. Overall accomodations were adequate and nice. Property and room were clean. Bed and pillows were very comfortable. Best of all, the hotel staff was very accomodating to make the wedding day a success! (Bridal changing room was somewhat bare, but this is a minor issue). Would recommend as a nice venue for events and just to stay if you are in the area.
July 16, 2014
Rated 4.0 out of 5.0 by Momma6 Great service
The staff were helpful, clean facility, and a good breakfast
July 14, 2014