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Rated 3.5 out of 5 by 258 reviewers.
Rated 4.0 out of 5.0 by Great service! The staff here was amazing. So nice and hospitable. Beth helped us when we came in and she was great. Our hotel room was not the best in terms of being upkept (the trim was falling off). September 6, 2014
Rated 5.0 out of 5.0 by Pilots rooms Always give free breakfast. It's what we look for as pilots. September 6, 2014
Rated 5.0 out of 5.0 by Thank You for the awesome visit Our stay was just 100% great! The front desk staff was very helpful and accommodating to our needs and I could not have been happier The pool was also great my son had so much fun. Wish the game room had more games but overall would recommend to anyone. September 4, 2014
Rated 5.0 out of 5.0 by comfortable bed Our stay was only for one night. The staff was very nice at check in and our room was clean and cool when we entered it. Breakfast was a buffet, but had a lot of selections and everything was hot. September 3, 2014
Rated 4.0 out of 5.0 by Nice hotel with parking for Midway Nice hotel in what seemed to be safe area near Midway --we booked sleep September 1, 2014
Rated 4.0 out of 5.0 by Friendly staff The staff was friendly and always had a smile, the food was good some of it is a bit pricey. The tv volume kept going in and out some channels worse than others. Having worked for a cable company I think the reason for that is the close proximity to the airport. I would recommend this hotel to others. August 30, 2014
Rated 5.0 out of 5.0 by Stay in Chicago Nice hotel friendly staff pool/ workout area very nice. August 30, 2014
Rated 4.0 out of 5.0 by excellent staff Property is not exactly as advertised but it was acceptable The staff is wonderful, the property is a bit older and could use better beds August 25, 2014
Rated 4.0 out of 5.0 by Spacious room, quiet and nice. Stayed for a seminar. Pool closed at 10PM, would have liked an 11PM close. Was charged for food at in house resteraunt that we never entered. Not cool ! August 21, 2014
Rated 1.0 out of 5.0 by I won't stay here again, tried twice and it was unacceptable! I have stayed at this hotel twice, one of the companies rents a ballroom so it makes it easier to stay in the hotel, no longer will that happen, there are several hotels that are around the corner that will now be getting my business. The sleeping rooms are unacceptable, they smell and the furniture is old. I will not stay here again and advise you to do the same. The company I work with rents a huge ballroom from this hotel and am working on having that changed. Gym: no weights only treadmill, bike Location: everything food wise is just to far to walk however they will take you to somewhere up to 5 miles, it's a pro and con Recognition for IHG: save 10% on food at bar and they have good food. CON: there is nothing else at all you get for being an IHG member. I can go on however won't August 20, 2014
Rated 3.0 out of 5.0 by Internet service Very unstable wireless connection xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx August 20, 2014
Rated 4.0 out of 5.0 by Overall an good hotel First room we checked into the light switch didn't work; building engineer came out and tried to fix it for us. Was very professional and moved us to a new room just a few doors down. Although the rooms were clean, the two different rooms had different pillows. Had to grab the large pillows from the first room since the second room had ultra small "mini" pillows; wouldn't of been comfortable at all. Also the room was very outdated. Furniture didn't match and was scuffed up in several visible places. TV was HD and flat screen so bonus there. Overall the property is really nice. Banquet hall food was very good. Property bar next to restaurant had very good pricing and service was excellent. As was the restaurant breakfast buffet. I'd recommend getting any room but the standard room, since it is not worth the price. August 20, 2014
Rated 2.0 out of 5.0 by Disappointing Holiday Inn This must have been the oldest Holiday Inn hotel in operation. Rooms are very old and seem dirty (specially carpets). In addition to poor appearance, dated rooms, it was extremely loud due to the wedding reception and drunk people everywhere. August 20, 2014
Rated 5.0 out of 5.0 by Business Travel Nice hotel in a good location for food, entertainment and interstate access August 15, 2014
Rated 2.0 out of 5.0 by things need to improve The vanity light kept going out. Like there was a short in it. The bathroom ceiling light was full of bugs. The ice maker was not working. Only one hot tub was working. The breakfast buffet was terrible the food was cold. The hard boiled eggs were green inside. Told them and they never removed them from the buffet. August 14, 2014
Rated 3.0 out of 5.0 by My Stay Family room good size, clean and comfortable. Had no internet access as they were having technical difficulties. Our room door was left open by cleaning staff for an entire day. The interconnecting door to the other room was entered by another guest. August 14, 2014
Rated 4.0 out of 5.0 by Good Service but Over-Priced The hotel has nice ammenities but over-priced. The room I had could use a re-model. Especially the bathroom. Aside from the one outlet next to the sink, there were no electrical outlets available to charge cell phones, laptops, etc... Also, there is no continental breakfast, just a restaurant with a breakfast bar. The breakfast bar is probably the best "deal" at $11.95 since if you order a la carte you will get up to this price pretty easily. So add another $15 to your stay each night so you can get breakfast. August 11, 2014
Rated 4.0 out of 5.0 by convenient, with full amenities for price A comfortable, convenient hotel with courteous staff. Easy access to I-55, restaurants etc. August 11, 2014
Rated 5.0 out of 5.0 by Staff As mentioned earlier, the saff at this facility were polite and personable. As we passed each and everyone, whether inside or outside, they smiled, nodded and asked if we were having a pleasant stay. August 10, 2014
Rated 5.0 out of 5.0 by Excellent! The location was excellent and the staff was equal in comparison! August 9, 2014
Rated 1.0 out of 5.0 by Outdated & Overpriced Bad overall experience! Rooms were outdated, broken coffee maker, terrible water pressure and tub backed up, no tv reception on movie channels. WiFi was down, gave us free movie pass but again, no reception on movie channels. Useless! Rooms for the rest of our party were not ready and overpriced breakfast was not worth the ride down the elevator. I stayed in four different hotels over the last 2 weeks and the quality this establishment was terrible. NOT RECOMMENDED! August 8, 2014
Rated 3.0 out of 5.0 by Disappointing As a loyal Priority Club member for many years this is definitely not on my list of places to stay again. Used my points for the 2 night stay and felt i got treated differently because of that. August 6, 2014
Rated 5.0 out of 5.0 by Overall great place Staff were helpful...rooms were comfortable and clean, pool was refreshing....restaurant was nice!!! August 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed I would highly recommend this fly, park & stay hotel. Very nice service & the room with a great king size bed(better than we have at home!) was perfect. We didn't sign up for the free shuttle ahead of time but the desk understood our needs when we entered the lobby & asked if we needed a shuttle & provided it. I would recommend making the arrangements so there is no confusion. July 30, 2014
Rated 5.0 out of 5.0 by just as good as the last time. second time to stay just as good as the first , the staff goes the extra mile to make sure your stay is good. twyla, yvonna and ray made sure that you felt welcome and seen to it that your meals and service were to your expectations. this will be on my a list to stay at in chi town. July 29, 2014
Rated 4.0 out of 5.0 by My stay at Chicago I enjoyed the hotel, very near to my destiny, very good shuttle service (drivers excellent), some of front desk employees were very nice other very tough, pool area was great for all whether, AC on the room very cold and difficult to manage. Restaurant service for breakfast was very good but not included in the fee. July 29, 2014
Rated 5.0 out of 5.0 by Great place Stayed for 1 night before flying to Atlanta. Restaurant is GREAT, excellent food, for great prices. Just remember - 1. Get a coupon for kids eat free 2. if you are Holiday inn member, you get 10% discount we got a suite. Was spacious. beds were little short I think, but comfortable. Had a good rest. Would recommend to anyone. July 27, 2014
Rated 4.0 out of 5.0 by Wedding Very poor at check in not friendly showed my gold card was told it was no good there. So why have one! July 27, 2014
Rated 1.0 out of 5.0 by Terrible customer service Went to check in and asked for a cot because we had three children (teenagers) plus myself and husband. I was told that a cot wasn't allowed in that room because of fire hazard. So one of my children had to sleep on the floor. Was there for a wedding and the block of rooms weren't even near each other. Staff was very rude, told me the only way my child could have a bed was to book another room. Funny thing was, we were there for two nights and the staff the next day had no problem sending up a cot. Cold showers. Have never been so happy to leave a hotel! July 26, 2014
Rated 4.0 out of 5.0 by the staff was great staff was great stayed at this place for about 35 days staff was very nice, facility is a dated and needs some work but i will stay again because of the staff, just needs a little work on the building. July 24, 2014
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