Rated 4.4 out of 5 by 198
Rated 4.0 out of 5.0 by Bil48 Great Service
Our experience with Holiday Express was great. Although we only stayed overnight rooms were clean and refresh, bed was very comfortable. I would recommend this hotel and we will come back again!
March 22, 2013
Rated 5.0 out of 5.0 by ChelleS8 Rest and Relaxation
Rooms were clean, nice view and convenient location. The only problem we came across, was we arrived in Illinois from Minnesota the night before our reservation and the night manager would not allow us to have a room at a discounted price (close to the online rate we had booked for the weekend). Overall our stay at Holiday Inn Express-Hillside, IL was an enjoyable experience and we would recommend it as a nice place to stay.
March 22, 2013
Rated 5.0 out of 5.0 by Oneperson Best Holiday Inn Express!!!
We stay at Holiday Inn's everywhere we visit! This one was the best!
March 20, 2013
Rated 5.0 out of 5.0 by JeffreyKristine Great Hotel
Modern, very clean and awesome staff. Loved the stay. We will stay here again the next time we return to the area.
March 18, 2013
Rated 1.0 out of 5.0 by blkdeath75 Do NOT stay at this location!
First off sorry this is so long.
I would hate to have someone go through what we did so I am writing all of this.
We checked in on a Friday evening after making reservation through booking.com which was painless. After getting to our room only half of our lights worked which only took us a second to discover the previous guests or staff must have unplugged them. Upon opening the refrigerator we found out it was unplugged as well and full of water(defrosted?) which was now all over the floor for our own lake. I had called down to get a few towels and was told okay, then the front desk called me back and said they could give me another room instead(apparently out of towels), so despite being unpacked we said okay and brought our keys back down to be re-scanned to our new room, packed up and moved. Getting into the new room it looked as if someone had just finished eating in there due to the grease/oil all over the desk and food crumbs all over the floor. Already being annoyed for having to move I cleaned it up and wiped the desk down and decided to ignore it since our fridge and lights worked.
Later I decided to go swimming with my 10 year old son, what a joke that was. There must have been 25 unsupervised kids in the pool throwing wet towels at each other and screaming. We decided maybe later and figured we could go to the room and rent a cool movie or something. No luck as HIE doesn't have rental movies here. but they DO rent DVD players for $15 a night(just the player....no movies) so we just left to go eat.
A couple hours later after returning we checked the pool again which was now empty but destroyed. Wet towels everywhere(no dry ones anywhere to be seen), empty Doritos/Cheetos bags and Kool-Aid drink pouches(I counted at least 6 empty bags laying around the floor). It was disgusting to say the least. My son chose not to swim due to some of the garbage floating in the pool.
Later that night I had to run out for a family gathering and upon returning our room keys didn't work. I went to the front desk only to have the clerk with an attitude tell me it was MY fault for keeping the key in my wallet OR by my phone. REALLY?! A simple comment NOT to keep them there would have been fine due to the magnetized credit cards or phone messing with the code somehow.
We went down for some breakfast only to find the same group of unsupervised kids yelling and screaming and making a mess in the breakfast area and empty coffee creamers and sugar packets tossed everywhere but the garbage RIGHT NEXT TO THEM. The hotel employees seemed to be ignoring everything as they walked right past them AND the yelling kids. So we opted to have breakfast elsewhere. The rest of the day we decided to stay out of the hotel for as long as possible so we only had to sleep on returning(to which our keys didn't work again and they were not in our wallets or by our phones).
All in all a HORRIBLE experience and I would NEVER return here.
Go to Oak Brook or the Ohare area and spend the extra 15-20 minutes travelling to Chicago, it will be WELL worth it to you and your family!
March 11, 2013
Rated 5.0 out of 5.0 by JZ919 Easy Access & Central Chicagoland Location!
My wife & I checked out this hotel for a relaxing getaway & it did not let us down! Fantastic central Chicagoland location with very easy access right off I-290 & Mannheim Road. Restaurants within walking distance of the hotel made it nice to grab a quick dinner, & the hotel's breakfast buffet had a nice variety of hot & cold items to satisfy anyone in the morning. Room was spacious with comfortable bed, clean bathroom...just an overall very nice experience. Highly recommended!
March 11, 2013
Rated 3.0 out of 5.0 by TravelerfromMichigan Hotel Service was Good - Was Disappointed about Shuttle Service
We got a room with 2 queens and a sleeper sofa, and a small fridge & microwave. The room was clean and the free breakfast was very nice. We bought train/bus CTA passes because the hotel offered free service to & from the Forest Park station of the Blue Line. We did not like taking the train (we had our 2 teenagers with us and we felt unsafe.) On one return trip back to the hotel I called ahead to let them know exactly when we arrive at the station. They said no problem, just call as we got closer. When I called again, I was told the shuttle was not available because it had just let to pick someone up at the airport. This left us with our 2 kids stranded at the train station after dark. We ended up paying for a cab because we felt uncomfortable waiting there. It we return to Chicago, we will stay downtown to avoid this from happening again.
February 26, 2013
Rated 5.0 out of 5.0 by darwood We like this motel
We chose this motel because of locality and it offered park and fly as well as a swimming pool for grandkids and breakfast. We were very satisfied and will use it in the future even when by ourselves.
February 26, 2013
Rated 5.0 out of 5.0 by JeffreyKristine Awesome Rooms!
I have stayed here 3 times for a total of 7 days. Love the extra big rooms. Very nice breakfast and a great location.
February 20, 2013
Rated 5.0 out of 5.0 by Beam Wonderful Staff
Very welcoming, and the provision of a free local shuttle service is wonderful. Big Kudos, and many thanks for a great stay!
February 17, 2013
Rated 5.0 out of 5.0 by Coup Great Place
This is an excellent choice for lodging and has an excellent variety for breakfast.
February 13, 2013
Rated 5.0 out of 5.0 by licj Comfortable Room and Great Breakfast Selections
The hotel is very easy to access from freeway. Coffee and hot beverage is available in the evening, great for winter days. The room is clean and comfortable. Has great selection of food items for breakfast.
February 13, 2013
Rated 5.0 out of 5.0 by shemac popcorn
I really enjoyed the popcorn. The staff was friendly and breakfast was great. Sometimes the cinnamin rolls were hard but overall good.
February 12, 2013
Rated 3.0 out of 5.0 by RandallK Small flaws, but good value for the area.
There are nicer options in the Oak Brook area, but most are considerably more expensive. The room was clean, although the cover blanket had a large rip in it, and the shower head had very poor water pressure, dripping rather than spraying.
The hotel is located right on a major roadway, and traffic noise was significant, even on the fifth floor. If that sort of noise bothers you, you may wish to request a room AWAY from the street.
The staff was friendly and the hotel was clean overall. The free breakfast and business center were nice touches. The TV signal in the room was very poor and most channels looked terrible.
Overall, I would stay again, although if I wanted a more complete, relaxing experience, I would choose another local hotel, if the price was right.
February 11, 2013
Rated 4.0 out of 5.0 by scotch4ever Great hotel for business travelers
I stay at this location almost every trip I have for business in the chicagoland area. There are no parking fees unlike the $45-50 in downtown. The hotel is located in a shopping center which has a Target Super Store, Staples, Chase Bank, Pizza Shop, Sub Shop, and Burrito Shop. If you are flying in no worries as they have an airport shuttle.
The hotel can be quite busy on the weekends between the small colleges basketball and volleyball teams that stay there or the various Church seminars but you still get a great night sleep.
If you drove and like cigars the best cigar shop in the entire state is only 10 min away, Casa De Montecristo, 1332 W 55th St, Countryside, IL 60525. They have aging rooms, private stock, VIP underground lounge via private elevator, and cigars you will see at no other shop in the world.
February 2, 2013
Rated 5.0 out of 5.0 by MAH50 Great location and great price
I had a weekend stay at this hotel I enjoyed my room and the amenities, the staff were warm and friendly.
January 25, 2013
Rated 5.0 out of 5.0 by Destiny2013 Great Hotel :-)
This hotel was absolutely awesome :-) Considering the fact that it was me and my husband first time in Chicago, I had a fear of how the hotel would be. The Holiday Inn Express shocked me tremendously!! For example, I was expecting nasty food but I was surprised how well the breakfast food tasted. There was such a variety of food until even the pickets eater could find something to eat.
There was no noise---the only thing I experienced was total relaxation and me and my husband are definitely planning another trip so we can visit this dynamic hotel :-)
January 23, 2013
Rated 5.0 out of 5.0 by Jmall Great experience!
-Wonderful room: very clean, very spacious, nice decor
-Staff was very helpful
-Location is great- it's near a Staples, SuperTarget, and food choices
-Hotel shuttle takes you to close locations that may not be for business if you request
January 22, 2013
Rated 5.0 out of 5.0 by bbhuit Lovely hotel, great location and great staff!!1
My husband and I were traveling for business. My husband was not feeling well, so he spent a lot of time in the hotel. Thestafff was very acommodating and flexable. Thanks for a great experience.
January 21, 2013
Rated 4.0 out of 5.0 by FrequentTravelers Newer property, good breakfast,
Stayed 5 nights - 2 adults.
Beds were comfortable. Check in and check out were a breeze. Everything worked. Room was quiet (rm 427).
Better breakfast than many motels: real eggs, pancake machine, good coffee with real half and half, as well as assortment of flavored creamers. Sausage, bacon, cereals, fruit....
Coffee, tea, hot chocolate available 24 hours.
The value was quite fair and what I expected in the price range.
Plenty of free parking....
- Would have been nice to be able to set the AC/heater to run continuous so we didn't hear it cycling ON and OFF all night.
Overall - would reccomend.
January 8, 2013
Rated 4.0 out of 5.0 by Britney27 Comfortable bed and very clean rooms
This was a very nice clean comfortable hotel, and great price. The only negative thing would be that it a located next to a busy road, but was good overall.
January 8, 2013
Rated 5.0 out of 5.0 by SRVYR1 Great Place
This hotel was an excellent choice. The room was comfortable and the breakfast was good. The price was reasonable.
Will stay there again.
December 29, 2012
Rated 5.0 out of 5.0 by NailPro Great For Travelers
Convient to highway and my meeting location. Lots of resturants and shopping in same location.
December 8, 2012
Rated 5.0 out of 5.0 by dinora Great Property
I travel over 150 nights annually and find this hotel one the best I have ever stayed in!
Staff is nice and professional, always. Proximity to OHare and Chicagoland make it a perfect choice for me when in town on business or enroute to Europe.
December 5, 2012
Rated 5.0 out of 5.0 by CWisconsin Clean, comfortable and friendly!
Very clean and comfortable facility with very friendly and attentive staff. The breakast/dining area is very large, well equipped with comfortable seating and has a much larger array of items than most similar chains. My king room was large and I really love the fact that a small fridge and microwave are in the room. This hotel is walking distance to the Super Target (groceries) and a handful of fast food restaurants. Very easy access to the interstate. The fitness room was adequate - 2 treadmills, a bike and 2 elipticals. Water in the fitness room would have been nice. The only very minor downside for me was the comfort of the bed and especially the pillows. They were both too firm for me and I would have appreciated some softer pillows throw in to the 5-pillow mix on the bed. Also, the sound of water running in other rooms was very loud. It didn't bother me, but it is something to note if that kind of thing bothers you. .
December 2, 2012
Rated 5.0 out of 5.0 by Balbhai Comfortable bed and great service.
excellent! we had no problem as we got best service. We are happy with our experience. Thanks.
December 1, 2012
Rated 5.0 out of 5.0 by Dave62 Another great stay at HI Express
The room was just as we've come to appreciate with HI Express Hotels ... immaculately clean, comfortable, affordable. Staff was superb, as was breakfast in the AM!
Thank You, Holiday Inn Express !
November 30, 2012
Rated 4.0 out of 5.0 by Servantog Nice Facility, Great Suite Rooms
I recommend this hotel for the staff and overall facility. I do hope they improve their breakfast variety (fruit and meat)!
November 30, 2012
Rated 2.0 out of 5.0 by Frankiesnacks Normally nice Holiday Inn Express with shuttle problem
Our stay was fine. All Expresses I've been to (many of them) have been clean and top notch for a night's stay for business. This one was fine all around until we went down to the lobby in the morning to catch a shuttle to the airport. We were told that it was "on demand" and the shuttle was out and about already and wouldn't be back for an hour. I've never heard of this before but it was real and there were no backup shuttles or any other solution for that matter. I had to catch a cab instead of the normal shuttle that I rely so much on. Again, the hotel and its accommodations were fine and the staff was as helpful as I could ask for. They just have an odd policy when it comes to their shuttle.
November 27, 2012
Rated 5.0 out of 5.0 by lmtorrado Excelente
Excelente al 100% volveria a quedarme en este hotel
November 22, 2012