Rated 3.4 out of 5 by 220
Rated 1.0 out of 5.0 by Unrested Dated, noisy and transportation a must.
The rooms are very dated, right out of the 70's. That being said, if the rooms were quiet, the dated decor would not be a factor. Forget getting any rest at all in a first floor room. The upper floors are quieter, but still noisy.
The hotel advertises transportation to MDW airport. What they do not tell you is that this transportation only goes once per hour, at 40 minutes after the hour. This was not convenient for my large group and it costs us an additional $80 each way for taxis. There are newer, cleaner and comparably priced hotels, closer to MDW.
The restaurant and lounge on the property are both noisy, over priced and also dated. The food is marginal but acceptable.
The staff is friendly but severely limited in what they can provide given the restrictions of the facility itself, its location and its policies.
July 23, 2014
Rated 4.0 out of 5.0 by Guard01 Good distance from downtown fun
Despite construction on I55 the hotel was a short distance from all the citypass destinations and had a very resonable price. The staff were very good and the hotel was in good shape. People vary of course but I had rough time sleeping but cant complain about the quality of the room.
July 21, 2014
Rated 1.0 out of 5.0 by Blender5 Out dated, bed uncomfortable, staff clueless
Upon arrival with confirmation for two adults and two children we were given a handicap accessible room. This is not very convenient with small children that prefer a tub. Secondly the room did not contain enough towels, they knew ahead of time we had 4 persons. One lamp was not plugged in and we found an extension cord behind a bed that had broken wire. The front desk want to tape it back together, we refused and wanted maintenance to replace the cord so all appliances and lights would work. They did comply. After diner I went to get some ice. The ice bucket and lid was covered in Cheetos and or Dorito crumbs and grease. Went to front desk, received apology but they had no more ice buckets. I guess no one is smart enough at the front desk to go to an unoccupied room and grab another one, and yes, they had unoccupied rooms. Finally the same maintenance guy that brought us more towels and fixed the extension cord brought an ice bucket. Night two, maid service again shorted us on towels. Breakfast buffet, ran out of plates for a half hour, had to reuse your plate which I believe is against health code, but I may wrong. I would not recommend this hotel.
July 20, 2014