Rated 4.0 out of 5.0 by Adrian888 Pleasent hotel
The room was clean and well decorated
The bathroom was a fair size and also clean and well maintained
The hotel was clam and peaceful not at all busy
The staff where friendly and pleasant
The view we had over the fields from our room was great nice added bonus
The bed mattress was somewhat worn or not very comfortable (you could feel the springs)
The food and beverages where overpriced compared to local amenities I feel this was the main factor that let the hotel down.
(Others must have felt this way as the restaurant had not a single person and only a few in the bar most guests left the hotel for food, drink leaving the staff nothing to do making the hotel running cost much higher)
May 13, 2013
Rated 3.0 out of 5.0 by Mikey60 Great staff but disappointing breakfast
The hotel is spacious, clean and very friendly.
The staff were very good and the room excellent but what a shame that the breakfast was so poor.
A help yourself buffet is all well and good but the sausages were hard, maybe overcooked in a microwave!
At 8am in the morning you would not expect your breakfast to have been under the heat lamps that long so maybe it was not as freshly cooked as we assumed.... as for the coffee, freshly ground from an automatic dispensing machine - drink the tea!
I've stayed a several Holiday Inn Hotels, had it not been for the breakfast a poor coffee I would have given this hotel 5 stars
May 2, 2013
Rated 5.0 out of 5.0 by 1050skd Disable room very comfortable. Excelent service.
We book the same room every time we stay there. This is fantastic as we are used to the room and its facilities. The room is always clean .
Only complaint is that my wife is disabled and cannot use the bath. It would be fantastic if there was a walk in shower .
The food was the best ever last visit. Same menu on Saturday night. but as the Hotel had a wedding the food was not as good.
As regular visitors to the hotel we are welcomed by name which is very nice. The staff recognize us and always say hello and have a chat, which adds to the welcome. I also need gluten free food and the chef always looks after me very well and provides excellent gluten free food f.
April 29, 2013
Rated 3.0 out of 5.0 by JEDM Appalling restaurant service
My husband and I had travelled with our two young children for a Christening and at check-in we were informed there was a large tour party expected and although we did not need to reserve a table at the restaurant it was best to eat before 7.45pm.
We entered the restaurant at 6.40pm and shown to a table and given our menus. Less than five minutes later we were informed the tour party had brought their booking forward and we were told we would need to eat in the bar area. At that time there was one other guest eating in the restaurant.
Although the waiter was apologetic we were frankly embarrassed and at a bit of a loss as what to do. Our children, aged six and two, were tired and hungry and it wasn't practical to get in the car and drive elsewhere for a meal.
We were seated in the bar area but after ten minutes I had to go in search of the waiter to ask him for the children's menu. To add insult to injury the tour party consisted of a group of teenagers on a rugby trip who didn't enter the restaurant until 7.15pm.
After finishing our main courses we asked about ice creams for the kids as this was part of their meal deal. The waiter informed us that it would be quite a while before they came as the chefs were very busy. Too busy to put two scoops of ice cream in two bowls? It was 8.30pm before they got their dessert!
Unfortunately our negative impression of the hotel's restaurant facilities didn't stop there. We came for breakfast just after 8am to find only one other party eating. However when we went to sit down we discovered that every single table had dirty plates on it and there was one waitress cleaning up. We assumed the rugby party had just left! Another member of staff passing told us we would have to wait ten minutes for a table. I'm pretty sure it doesn't take ten minutes to clear and clean a table for four.
The hotel itself is very nice. The room was lovely and clean and was everything I expected from a Holiday Inn. But I would not recommend eating in the restaurant!
March 6, 2013
Rated 5.0 out of 5.0 by djstan Helpful staff
We had a weekend stay in a very clean and comfortable room. The front desk service was excellent and catered for all our somewhat basic requests. They were also knowledgeable of the local area and helpful in suggesting restaurants and travel tips in and out of Coventry. Would highly recommend and use again.
February 15, 2013
Rated 3.0 out of 5.0 by sunbeamgls Typical Holiday Inn
Nice big room and comfortable firm bed. Usual choice of pillows which is one of the best things about Holiday Inns.
Small gym, but that's a nice bonus.
Decor is a little old fashioned and clearly not all brand new, but its fair enough.
Breakfast was the usual.
February 3, 2013
Rated 5.0 out of 5.0 by ian1212 wonderful experience overall.
outstanding staff and wonderful overall experience.
January 16, 2013
Rated 4.0 out of 5.0 by Les1960 Excellent Restaurant
Very good home cooked food. The restaurant does not use the corproate HI menu like so many of the bigger HI hotels (which is very uninteresting). The choices were good and were all well prepared and cooked.
January 13, 2013