Rated 4.0 out of 5 by 250
Rated 5.0 out of 5.0 by CMPCMP Excellent customer service
During a recent stay at this hotel I was pleasantly surprised by the friendly personal service. During dinner I mentioned to my server, Leigh that I would miss breakfast in the morning as I had to be on the road before breakfast commenced. I was surprised and delighted when checking out the next morning to find that Leigh had really gone the extra mile and had arranged a pack lunch for me to take with me. I didn't think that customer service existed like this any more - nothing is too much trouble to make a difference to their guests stay!
October 21, 2014
Rated 5.0 out of 5.0 by pasim23 Very Friendly Staff and Clean, great for short stay
Staff friendly from arrival to departure, including cleaning and maintenance staff.
Did not use restaurant so cannot comment.
October 17, 2014
Rated 4.0 out of 5.0 by Phil........ Great Hotel
Had an enjoyable relaxing evening in the bar. Great staff, Andrew on reception when checking out was helpful and very professional.
October 16, 2014
Rated 4.0 out of 5.0 by Jo n Kate No Problems
Great hotel, spotless, helpful staff - what is not to love.
October 15, 2014
Rated 5.0 out of 5.0 by Patrick222 Delivered more than I expected
Room clean , excellent service , attentive staff . Very surprised at the welcome I received given the reasonableness of the costs.
October 9, 2014
Rated 4.0 out of 5.0 by chizz Good service and pet friendly
The only pet friendly property belonging to one of the major chains that I have come across. Staff were welcoming and accommodating, room was good, food was good, Will use again if the need arises, and will use as a benchmark for other properties belonging to large hotel chains.
October 9, 2014
Rated 5.0 out of 5.0 by Hitler Service Levels
Bar and restaurant staff were friendly, attentive and most helpful.
October 8, 2014
Rated 5.0 out of 5.0 by Piggy Hunt friendly staff
We arrived late on friday night, check in was very good receptionist very pleasant, room was compact but very clean and we had everything we wanted. Slept very well would recommend to a friend.
October 4, 2014