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Rated 4.0 out of 5 by 236 reviewers.
Rated 5.0 out of 5.0 by comfortable stay first class breakfast The staff in Holiday Inn are the best I have encountered nothing is too much trouble mention a problem and they go the extra mile. Breakfasts were lovely such variety.. The beds are very comfy, bathroom well equipped. Having lost debit card reception staff helped sort problem September 7, 2014
Rated 5.0 out of 5.0 by Great stay We had a lovely stay at this hotel. the staff were accommodating, friendly and professional. The room wasn't very big but met our needs and we did all sleep well. The breakfast buffet in the morning was lovely. Overall a very pleasant stay. September 5, 2014
Rated 5.0 out of 5.0 by hotel good, but staff really make it We use the IHG chain and specifically Holiday Inn on a regular basis and find most of them to be a pleasant stay. Some of them though are a cut above the rest. Our stay at Coventry over two consecutive week ends was an example of this. All the usual facilities were of a good standard, but the real quality is in the staff. Even with different staff shifts and several special functions to put them under pressure the staff still gave good friendly service. They work well as a team. It was most evident at breakfast when they most busy and as breakfast is one of my favourite meals it started each day in the best way possible. September 3, 2014
Rated 4.0 out of 5.0 by Good stay Had a lovely meal, well look after by the restraunt staff Good room August 25, 2014
Rated 4.0 out of 5.0 by Staff Clean facilities and welcoming staff. The people were friendly and helpful whenever difficulties arose. August 22, 2014
Rated 5.0 out of 5.0 by Great service First class service from Staff and high standard of Hotel August 21, 2014
Rated 4.0 out of 5.0 by Staff here are excellent I would like to commend the staff for their attentiveness, courtesy & brilliant service. From the reception to the restaurant, they constantly strive to provide the best for their customers. Bayleigh, the 2 Lees, Nadia and others that I cannot remember the names of, many thanks August 19, 2014
Rated 5.0 out of 5.0 by Ruhige Lage Super Service, ruhige Lage des Hotels laden zum entspannen ein. August 17, 2014
Rated 5.0 out of 5.0 by great staff great staff cant do enough for u cant wait to go back August 14, 2014
Rated 5.0 out of 5.0 by comfy break we stayed at this holiday inn as our son had his wedding there. cant fault it . what a brilliant time we all had. August 14, 2014
Rated 5.0 out of 5.0 by great hotel We stayed in this hotel as a stopover for our visit to the NEC quilting exhibition. The room was clean, modern, airco worked well, good shower in bath. The buffet dinner was very good, great choice of salads and deserts. Breakfast fantastic. Staff very helpful, efficient and friendly August 13, 2014
Rated 3.0 out of 5.0 by Staff excellent - hotel a bit tired Staff were very friendly, attentive and professional. However, the hotel needs a bit of TLC. It could do with some modernisation, new bathroom furniture August 11, 2014
Rated 5.0 out of 5.0 by Good reception service Always made to feel welcome. I must mention the helpfulness and professionalism of Susan on the front desk. Always helpful , never too much to help when required all done with a smile on her face. Always truly professional in every way. many thanks August 9, 2014
Rated 1.0 out of 5.0 by Awful restaurant and service Stayed here on business a number of times and restaurant always serving our orders incorrectly with long delays to get it sorted and staff didn't seem to care. Seeking alternative accommodation now. August 4, 2014
Rated 5.0 out of 5.0 by Great return Having stayed at this Holiday Inn previously were we received fantastic service we had no reason to return again. This time there was five adults in the party from our arrival to departure we were looked after. Great place to stay. July 31, 2014
Rated 5.0 out of 5.0 by Our Holiday Inn experience For the last 8 years we regularly choose Holiday Inn for our short breaks because we have rarely had cause to complain. We use the hotels for both individual and family weekend stays and have found them to be consistently good. July 31, 2014
Rated 5.0 out of 5.0 by Another Good Stay Have stayed at this hotel several times over the last year. The staff are always friendly and professional, the rooms are always clean and tidy. I will continue to use this hotel when working in the area. July 30, 2014
Rated 5.0 out of 5.0 by Well taken care of The staff were great and really looked after us during our conference July 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn Coventry Very nice stay, enjoy using this hotel, it has good facilities and the staff are great. July 23, 2014
Rated 4.0 out of 5.0 by Good hotel for a business Trip It's a good hotel for a business trip with the service it provides. Wish it's success :-) July 21, 2014
Rated 5.0 out of 5.0 by Fully Met Expectations Stayed on a Friday and Saturday night to visit a sporting event. Asked and got a quite room which was clean and comfortable. A minor problem with our final bill was quickly resolved. My wife left an item behind but once we phoned the hotel housekeeping confirmed they had the item and held on to it until I was able to pick it up later in the week when I was passing by on business. We are both very grateful for the exceptional way this was handled. Overall a very good experience and we will be back. July 19, 2014
Rated 5.0 out of 5.0 by Hard to fault The only real issue we had with this hotel is that most common of issues nowadays - my husband and I both smoke and there is no provision for people who do, other than going out the front door. Since we are not the only smokers, there are many thousands just like us, it would be nice if there was an area to go to where we could relax over a drink, have a comfy seat, and NOT feel we are treated like social lepers !! Apart from this, the hotel is fine and the staff very friendly and helpful. July 18, 2014
Rated 3.0 out of 5.0 by good location but avoid the downstairs rooms Rooms on the bottom floor need a good makeover. The location is ideal and the outside appearance really pleasant but more money could be invested overall in updating the rooms on the bottom level, July 17, 2014
Rated 5.0 out of 5.0 Excellent service and stay We had a great experience at Holiday Inn. The beds were comfortable, the room was clean, and the staff was friendly. July 17, 2014
Rated 5.0 out of 5.0 by Good night sleep The bed was as comfortable as home the service was great and friendly. Thank you. July 16, 2014
Rated 5.0 out of 5.0 by comfortable and relaxing will be back Enjoyable relaxing stay will use again we use at least 3 times year July 9, 2014
Rated 5.0 out of 5.0 by friendly staff very helpful Excellent stay with use of the lesuire facilities, would highly recommend. July 9, 2014
Rated 5.0 out of 5.0 by My Stay Our second stay in as many months and once again as usual could not fault this hotel. Great welcome as usual, from some very happy staff who are always on hand to assist with anything you need. Highly recommended. Looking forward to our next stay. July 9, 2014
Rated 4.0 out of 5.0 by My First visit to this Hotel Could have been better in regards to the condition of the room i stayed in - it looked pretty tired July 5, 2014
Rated 5.0 out of 5.0 by Loved the swimming pool and dog friendliness of this hotel I found the rooms in this hotel clean and tidy. All the staff were friendly, polite and helpful. I loved being able to use the swimming pool and spa area. I also appriecated that fact the hotel and staff were dog friendly. It was perfectly placed to the event I was attending. July 3, 2014
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