Rated 4.1 out of 5 by 228
Rated 5.0 out of 5.0 by Blinks Great stay
My family and I stayed at the Holiday Inn Cincinnati Riverfront last weekend for a wedding. We really had a nice stay. Everyone we came into contact with was very nice and helpful. I do want to point out 2 front desk employees, Roy and Kristina, who were outstanding in their dealings with our large group. The rooms are big and clean and the beds are very comfortable.
October 20, 2014
Rated 5.0 out of 5.0 by Josifritor Highly recommended
Excellent alternative in a good location, with friendly and helpful staff. The rooom was what you expect from this chain, clean and without smells, everything smelled fresh and clean. Excellent and comfortable king bed. Excellent parking. Has a nice swimming pool and fitness center. A great value for money alternative. The only things i missed were the traditional room safe and the small room refrigerator.
October 18, 2014
Rated 2.0 out of 5.0 Very Disappointed
I am a platinum member and chose the IHG company because I travel for a living. I was very disappointed with the menu at the restaurant. Business travelers make dinner their main meal for thr day. There needs to be more of a selection.
Also, I had a horrible experience with your housekeeping. I came back to my room and the bed was not neatly made (I am talking the pillows thrown on the bed and the sheets not tucked in) and my towels amd garbage were not taken out. I spoke to the manager a d he said that he would resolve it. It didn't seem much better the next day. Housekeeping staff need to realize that some people chose to live out of a suitcase and that the hotel room is homr for a week. People need to take pride in their work! I will not stay here again.
October 16, 2014
Rated 5.0 out of 5.0 by Jen@wedding Staff extremlely accomdating!!
I was there for a wedding that was taking place just up the street. A conference room was reserved for all of the wedding preparations. We were in this room for 5 hours. The staff provided pitchers of ice water and kept them refilled. When we asked for coffee, they brought us a large container along with many creams and sugars. We asked for a plastic bag and ice for a bridesmaid who had sprained her ankle, and they went above and beyond bringing two large bags of ice, towels and plastic wrap to wrap the ice around the ankle. The staff was very accommodating and met our requests and needs with kindness and a smile. I was extremely impressed with their willingness to help make our stay comfortable.
The service we received was much better than I would expect at any hotel. It made our stay so much more comfortable and easy!!
October 16, 2014
Rated 5.0 out of 5.0 by bengalsfan Great Service
The staff was extremely helpful and respectful. The rooms were very roomie and clean. The beds were also very comfortable the only thing I would complain about was there was a stain on the sheets. Other than that every thing else was very comfortable and pleasing.
October 15, 2014
Rated 5.0 out of 5.0 by wce1980 Excellent Hotel
The staff at this hotel went above and beyond to meet my needs. The hotel restaurant and bar was very convenient and served good food. The fitness center was excellent. The room was very nice and I was able to get a good nights rest. The hotel is a few miles from Cincinnati, but the trolly makes it an easy right to and from downtown Cincinnati. I would definitely recommend this property.
October 14, 2014
Rated 5.0 out of 5.0 by toasteroven12 Good room
The room was clean and the bed was comfortable. Typical bathroom. Nothing memorable about it, but that's what a good hotel should be like.
October 13, 2014
Rated 3.0 out of 5.0 by cgiboy27 First time in Ohio
My husband and I were here for a conference. We couldn't complain we were only in our room a short time. It was an average room. It was very comfortable for the time we were here. We have stayed in 5 star hotel for the price we paid here. It could have been better or cheaper. Overall stay was good. No problems.
October 11, 2014
Rated 5.0 out of 5.0 by JoniM Lets Go Bucs
Stayed while attending a baseball game. Stay was wonderful and staff were very helpful and friendly. This hotel was close to what you needed and easy trolly service into Cincinnati to the game.
October 9, 2014
Rated 4.0 out of 5.0 Good Value
Hotel is clean and the staff is very helpful. Not luxury, but we felt safe and the hotel was clean. It was nice having a restaurant in the hotel as well as multiple places to eat within 100 yds.
October 9, 2014
Rated 4.0 out of 5.0 by Theff Staff
Great waitress staff! The were very helpful and friendly, and asked if we were priority club members.
October 8, 2014
Rated 5.0 out of 5.0 by RMartin59 Front Desk help
The most I remember is the help that Mr. Roy Gunpath gave. The room I was assigned was a little small for my needs being the I am Handicap. Mr. Roy was able to find me a room so that I had more room to move around in
October 6, 2014
Rated 5.0 out of 5.0 by rjsilva57 great service
Friendly staff, clean and comfortable. I stay here every time I come to the area.
October 5, 2014
Rated 5.0 out of 5.0 by Melissa12117 Friendly Staff and Great Service
We traveled 11 hours from New York and had reservations at the Holiday Inn. Upon arrival the staff that greeted us were very friendly and accommodating. When we got to our room I realized there wasn't a bathtub, because I accidentally booked a handicap room (oops). I asked the front desk if we could switch the rooms and without hesitation they were willing to do so, which was much appreciated. We weren't familiar with Cincinnati, and we were attending a concert (Pearl Jam!) and the staff at the front desk were more than helpful to direct us to the venue and give us info about transportation. The rooms were clean and the maids were on top of things. The are was in the vicinity of many restaurants, trolleys, ballparks and arenas. Upon departure, the very friendly front desk clerks wished us a safe trip home. I would recommend this hotel to anyone unsure of where to stay. 2 thumbs up!
October 5, 2014
Rated 3.0 out of 5.0 by pat927 good location
Hotel was located centrally to dining/ nightlife. In general hotel was clean and staff was courteous. The room had a few items that needed repair/maintenance so they could have been better taken care of but were clean. Overall it was a decent hotel to stay at.
October 3, 2014
Rated 5.0 out of 5.0 by Sexton3 Morning and Late Nights (Days spent at hospital)
We stayed here due to close proximity to Cincinnati Children's Hospital as we wait for our son to receive a heart transplant. Hotel was clean and staff was incredible. Price was very good but we were let down to find that daily breakfast was fairly expensive. Pool was outside so we didn't use it but everything else was awesome.
October 3, 2014
Rated 4.0 out of 5.0 by Luckyruby4 Holiday Inn Cincinnati
The location is easy to get to from the freeway, the hotel is not actualy in Cincinnati, you need to walk across the bridge to get to down town, which is fine and nice after a days driving.
The place is in need of a do over, and the bar staff (one person) was not friendly at all, we got the impresion she was too busy talking to be bothered to serve us, but every one else was great to deal with.
The room was clean, a bit tired but clean and the bed was hard so hope you like hard/firm mattress.
All in all it was ok, not the best Holiday Inn I have stayed at but still ok.
October 1, 2014
Rated 4.0 out of 5.0 by Chris61414 Nice, clean rooms and comfortable beds
Everything about the hotel was very nice and clean. The only issues we encountered were that they put us in a room with 2 double beds when I had specifically booked a room with a king bed. The lady who checked us in might have said that we were getting two double beds, but I couldn't comprehend everything she was saying. She spoke kind of fast. It didn't bother us too much since we were only staying one night. So, I never mentioned it to them. Also, on our way to our room you could smell cigarette smoke. But our room did not smell.
September 30, 2014
Rated 5.0 out of 5.0 Bed Comfortable
It was within a few miles from Red's stadium and beds were awesome....
September 29, 2014
Rated 5.0 out of 5.0 by Flash66 Needs Some Updates
This Holiday Inn is conveniently located close to the interstate. We stopped here on our way to Tennessee. The staff was very helpful and friendly. The hotel could use some updates. The mattress was not what I am used to when staying at IHG.
September 29, 2014
Rated 4.0 out of 5.0 by TimP59 Solid choice
Friendly staff and clean property. Facility and neighborhood a little dated. Price a little high but in-line with the area.
September 29, 2014
Rated 4.0 out of 5.0 by icerose32 stay
the room was awesome but did not vaccum the floors good
September 26, 2014
Rated 4.0 out of 5.0 by mfg01 Nice Place and Reasonable
Friendly Staff. Speedy check in / check out. Convenient for downtown Cincinnati by trolley bus near hotel or 15 - 20 walk. Best night sleep I've ever had - pillows and mattresses so comfortable. Only down sides no fridge or hairdryrer in room.
September 25, 2014
Rated 4.0 out of 5.0 by Hotel Visiter Helpful staff
Staff was very helpful upon check in and c heck out. They even helped me figure out the bus schedule and routes so I could make it back to the airport.
September 23, 2014
Rated 5.0 out of 5.0 by TravelGal99 Clean hotel conveniently located
We stayed at this hotel for a wedding in the area. Our room was very clean. The rooms have been updated; it appeared nearly everything in our room was new. Our bed was comfortable and we slept well. I recommend staying at this hotel.
September 17, 2014
Rated 4.0 out of 5.0 by CknNC Cincy Riverfront
Excellent experience with attentive staff. Only drawback is that grounds and facilities seem to be a bit outdated.
September 16, 2014
Rated 5.0 out of 5.0 by JBNashville At the river
Good place. Riverfront pizza across street is good too.
September 14, 2014
Rated 5.0 out of 5.0 by Pat1975 Vacation
The stay was excellent even though it was a very busy weekend
September 13, 2014
Rated 5.0 out of 5.0 by whiney Friendly Staff And Comfortable Room
Staff were very attentive to our needs. The manager was helpful in getting us into our room before check-in time so that we could freshen up before we needed to go elsewhere.
September 10, 2014
Rated 4.0 out of 5.0 by Casual Traveler Great staff
we had some A/C problems that were handled quickly and to our satisfaction.
September 9, 2014