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Rated 4.1 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Great location Very good location. Reason for staying was moving daughter to an apartment because she is attending Xaivar University. Easy to get to apartment and campus. August 25, 2014
Rated 5.0 out of 5.0 by Fabulous accomodations! Enjoyed staff professionalism and overall hotel! Fitness center was high end and dining a great way to end day again with excellent services. August 25, 2014
Rated 2.0 out of 5.0 by Non-smokers charged for smoking in room Pros: The hotel is good quality and clean. Car was safe in the free parking provided. The pool was enjoyable and is secluded from street and parking lot view. Excellent inclusive gym facilities. Friendly staff. Cons: 1) Received a fabricated charge. When my husband and I received our credit card bill, we discovered that we were charged an additional $100. We are very gentle on hotel rooms, so I was curious as to what the charge could possibly be for and why we wouldn't be contacted via email or phone to inform us of the additional charge. I phoned today and discovered that we were charged for smoking in the room. Neither my husband nor I smoke at all. I was told that I have to contact the hotel accountant to discuss the issue with them. The front desk representative could not provide insight about how the matter would be handled. I'm obviously not happy about this. 2) Breakfast While breakfast is conveniently located in the hotel, it was poor and still wouldn't be worth it at half the price. August 23, 2014
Rated 5.0 out of 5.0 by Wonderful Staff! The staff here made our stay so much nicer than expected! Once they found out we were getting married the evening of our checkin, they went over and above expectations! Thank you guys so very much for the hospitality! (And the cheesecake!) August 20, 2014
Rated 5.0 out of 5.0 by overall Excellen! I loved everything about thw room Will most definitely recommend this hotel to everybody n my life!! August 17, 2014
Rated 5.0 out of 5.0 by A+ service We had a great stay at this hotel. The staff was fantastic, room was clean and location was clues to everywhere we wanted to go. Would definitely stay here again! August 17, 2014
Rated 3.0 out of 5.0 by Needs updating The overall stay was fine, but the hotel elevators are in need of maintenance. Sometime the elevator doors won't open and other times they close too quickly. The rooms need a simple upgrade to provide more plug-ins for all the new devices that need charging. Many hotels now have plugs on the lamps, but our room did not. August 17, 2014
Rated 5.0 out of 5.0 by Great place to stay. My wife, son and I recently stayed at the Holiday Inn Riverfront, Covington. The hotel is quiet and comfortable. The staff was very friendly and helpful. The manager Gus spoke with us personally and made sure things were to our satisfaction. I would stay here again and recommend to everyone. August 16, 2014
Rated 5.0 out of 5.0 by Great Stay From the time we entered the hotel till the time we left, we were treated like we were the only ones in the hotel. Everyone was so helpful and courteous. We went for a Reds baseball game and the shuttle picks you up at the front door and drops you off after the game. The breakfast buffet was reasonably priced. Overall, A Fabulous Stay August 16, 2014
Rated 2.0 out of 5.0 by Clean Hotel but horrible beds The bed was to hard. The mattress needs to be replaced. August 14, 2014
Rated 3.0 out of 5.0 by Close to Stadiums older hotel close to stadiums and shuttle to Newport Levy. No good restaurants within walking distance. Plenty of fast foods August 14, 2014
Rated 5.0 out of 5.0 by Rt. 127 Got in late, but they had our 2 rooms for us. This was a lady weekend doing the World's Longest Yard Sale on Rt,127 690 miles of vendors. So we wanted a clean room and it was. Sorry we had no time for the pool, it looked nice. August 13, 2014
Rated 4.0 out of 5.0 by Pleasant staff - old property This property is staffed by caring people, but the facility is very dated. The AC in our room rattled throughout the night and parking lot lights shown through the curtains. It is very convenient to a variety of featured locations, and it is reasonably priced compared to other nearby properties. The immediate area is pretty sketchy, but we felt safe on the property. There is a convenient city shuttle service for stadium activities and the aquarium. August 12, 2014
Rated 5.0 out of 5.0 by nice place i have stayed here meny times and it is always clean and nice,. i would stay here again. close to cincinnati night life. August 11, 2014
Rated 5.0 out of 5.0 by Good Hotel Great place to stay to attend Reds games. An easy shuttle for a dollar to the game. Hotel staff was friendly and responsive. Bar was very nice and beer was inexpensive. August 9, 2014
Rated 1.0 out of 5.0 by Overpriced for what you get Key cards constantly deactivated, long wait to check out, room was musky and smokey smelling, trash was found under the bed August 6, 2014
Rated 3.0 out of 5.0 by Sounds better on paper Pulled in to Covington ready to check in to the Hotel. Across the road is a McDonald's so decided to pull in for a bite. The homeless panhandlers were out in full force. Not the best location, and my wife feared for her life. So beware of the neighborhood. As for the room, the staff were clinical in their approach, not rude but not friendly. Gave me the key and told us where to park and get to the room. The next morning at checkout, was told I had had a phone call, but there was no indication that we had a call, nor did the phone ring. Not sure who's call I missed. Linens were clean, but when you look at the pillowcases, they are marked FIRM or SOFT. Problem was, all were soft. Finally, the hotel is near a freight train track and, by the sound of the engines, a rail yard. Yes, you will hear the trains at night. For those who are confused about the differences between Holiday Inn and Holiday Inn Express when it comes to breakfast, only the Express has the free breakfast. The buffet was standard, although the eggs and home fries were cold. Took someone about 5 minutes to come in to the dining area to recognize she actually had customers (and there were about 4 families waiting for service). August 5, 2014
Rated 1.0 out of 5.0 by horrible A terrible experience. I had a $250 pair of sunglases disappear out of my room. The assistant GM was supposed to get back to me after they completed their "investigation" I never heard anything. Anytime I went to ask him where the investigation stood he was never in the office. He did call me once to tell me they did a key audit, but I was never contacted again. I gave up and went to Dicks and bought a new pair. Very disappointed. Also, I was in town for 10 days and they never vaccuumed the room. August 3, 2014
Rated 4.0 out of 5.0 by Reds game Great location if going to a Reds or Bengals game. Trolly to Cincinnati is only a $1 per person and less than a block away from HI or take a 25 minute walk to the stadium. Only complaints are the rooms are a little outdated and a $10 per person charge for breakfast. August 1, 2014
Rated 2.0 out of 5.0 by Sleepless in Cincinnati The noise was horrendous. Between the truck noise from the interstate, fireworks from a nearby stadium, and the window air-cons I would say that the decibel-level was close to that of a rock concert, except no rhythm. This hotel is overpriced for what you get. As a platinum member I was disappointed July 31, 2014
Rated 4.0 out of 5.0 by Cinci Visit Facility condition just average. Staff was phenomenal, which made up for it. July 31, 2014
Rated 4.0 out of 5.0 by Great Location, Staff was excellent Stayed for the Reds game,Tamika at the front desk was wonderfull, the room was comfortable and the convenience of the shuttle to take to the game was great. July 30, 2014
Rated 2.0 out of 5.0 by New Albany, In The room are fine the area is fair the hotel staff was good July 29, 2014
Rated 5.0 out of 5.0 by Overall wonderful I was greeted with professionalism, and genuine kindness. Have stayed here often in my travel and will continue to stay here. July 29, 2014
Rated 4.0 out of 5.0 by Convenient hotel The hotel was convenient to downtown Cincinnati, which was our reason for being there. The room had an old musty smell. July 28, 2014
Rated 4.0 out of 5.0 by Easy access to local destinations Hotel is in a great location to access all points of Cincinnati and Newport area. Also very close to Riverbend concert venue. We had a junior suite and the room was clean, ready for our early arrival and the mini fridge and microwave were nice to have for our stay. Didn't try the lounge but menu looked good and the whole hotel overall was very clean. July 25, 2014
Rated 3.0 out of 5.0 by Riverfront Poor value for the cost of staying at this location. Long distance to amenities for entertainment and dining. July 24, 2014
Rated 5.0 out of 5.0 by Awesome staff and a comfy bed! My boyfriend and I stayed here after a concert at the Great American Ballpark. I'm so glad we chose this place. The staff was awesome and the bed was super comfortable. I usually don't write reviews but they deserve it! July 23, 2014
Rated 4.0 out of 5.0 by Comments about my stay In regards my stay at Holiday inn cincinnati river-front, I did not have any problem during it, but I expected to find a newer hotel. I found some facilities old and I think the hotel needs a refurshment. Hotel staff was great. The price-quality rate was also not as expected. July 23, 2014
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