Rated 4.4 out of 5 by 143
Rated 5.0 out of 5.0 by Tony5150RN Very Nice Hotel
Stay here every time we come to Cincinnati and receive great service and a very clean room every time. Room is always clean, staff is great!
June 20, 2014
Rated 5.0 out of 5.0 by Kansas Preacher Holiday Inn Express-Cincinnati West
Excellent stay, helpful and friendly staff. Would stay at the property again.
June 20, 2014
Rated 5.0 out of 5.0 by Buckeye026 Great Option Outside of the City
This Holiday Inn Express is a great value option outside of Cincinnati. Grounds are well kept, lobby and public areas are updated and clean, rooms as well, breakfast is GREAT, and the staff is very nice and accommodating. You could not ask for more.
June 17, 2014
Rated 1.0 out of 5.0 by SlyfoxSr No an enjoyable stay
Upon arrival, the appearance of this location was great however, that quickly changed once we entered the facility. Maybe this is limited to the 1st floor were I resided. This was not a good value based upon the condition of the room, internet WIFI, etc.
June 17, 2014
Rated 5.0 out of 5.0 by KickinItinCincy Great Stay
The hotel was clean! It was kind of hard to get to, but pretty easy after pulling in one or two times.
June 16, 2014
Rated 3.0 out of 5.0 by bribri1721 Nice spacious room and friendly staff
Only 2 cons... bed was stiff and the price was too high!
Everything else was great... I would stay there again!
June 11, 2014
Rated 5.0 out of 5.0 by Ziggy 1 Great Business Weekend
Arrived early, hotel full from night before. Asked to be called while I went to have lunch. Received a call, did a quick afternoon shower and made my 4PM meeting.
Zuiet room that was ice cold, just the way I like it. So many times you arrive and it takes 8 hours to cool down a room. Not here, just perfect upon arrival.
Breakfast very good following morning. They did run out of Chocolate milk by 7:30 Sunday morning, but we got over it.
Great stay and will use it again next month.
June 11, 2014
Rated 5.0 out of 5.0 by Redsfan1 GREAT FIND
My family and I took a mini vacation to see a baseball game at Great American Ballpark. Being with children, we decided to stay away from the downtown area. This location was perfect, close to downtown yet out in a residential area. The staff were friendly and helpful, the rooms were big, clean, had two queen beds, refridgerator and microwave. Breakfast was hot with many choices. The hotel had a large outdoor pool which our children enjoyed immensley. We are planning another mini vacation to go to Kings Island towards the end of summer and will be staying here again!
June 11, 2014
Rated 5.0 out of 5.0 by grubdav t great stay
we had a great stay here. the front desk helped us to find a taxie and give us directions when we needed it win we got to our room and needed a water there was none in the vending area so the front desk sent some to our room. thanks to all the people at holiday inn we will be back and will tell other people about our stay
June 11, 2014
Rated 5.0 out of 5.0 by Sadiegirl1 Hotel
Everything was great highly recommend this hotel for anyone looking for a place to stay in Cincinnati.
June 9, 2014
Rated 2.0 out of 5.0 by newknees12 This hotel needs a major make-over
We have used this Holiday Inn Express for about 10 years when we visit our in-laws. This year I noticed how worn everything seems to be. Carpets in room have threads hanging off them, ceilings are heavily water-marked and the furniture and decorating needs to be updated - looks too much like Grandma's house. Front desk service is good but parking on the weekend is a problem - too many Uhauls taking up several spaces. Breakfast is the standard HIE fare with lots of cinnamon rolls available - no complaints there. I expected a updated hotel for the room rate paid.
May 22, 2014
Rated 5.0 out of 5.0 by grandma9 enjoyable stay
Although we were there for only one night it was a very enjoyable stay. Comfortable room and great personnel. Would recommend this hotel to friends and family.
May 19, 2014
Rated 5.0 out of 5.0 by Al John Best Experience
Our recent stay was nothing but, the best. Everything from check in to check out was outstanding. I would recommend this Holiday Inn to anyone traveling to Cincinnati. Hope to have the opportunity to stay again.
May 8, 2014
Rated 4.0 out of 5.0 by stlfn2 Great service
Nice, clean for the most part. Very nice staff, would stay again
April 16, 2014
Rated 5.0 out of 5.0 by Johnsdaughter Will always stay here...it's like home.
I've been coming to this hotel from Chicago for several years to visit my ailing father. The first couple of years I tried other hotels, but this one turned out to be the most convenient since it's right in the middle between relatives. The 1st time I stayed here I was impressed with the older gentleman at the front desk...very friendly and personable...like talking to an old friend. The rooms are nice and clean and the service is commendable. I come about twice a year and always on New Years eve to play cards with my dad.
I just booked a room again, unfortunately for my father's funeral, but it will be nice to stay here because of the familiarity I've felt from the beginning.
March 12, 2014
Rated 5.0 out of 5.0 by DWVXXX All good
Good staff, rooms, breakfast,
Only complaint is your entrence sign at the street, bigger sign and closser to street ( Mised the turn first time)
March 11, 2014
Rated 3.0 out of 5.0 by buckeyedave68 Rybolt review
There was an odor in the hallway of insecticide although the desk personnel said none had been used. The room was small and not very attractive. Breakfast wasn't very good.
March 6, 2014
Rated 5.0 out of 5.0 by kumquatbaby Reasonable rates, great for business
After a brief check-in process, we asked what appeared to be a manager for a dinner recommendation. Being on the road often means finding something unique, so we ruled out the chain steakhouse next door. He gave several options and we settled on Ron's Roost (great local, casual recommendation with American Fare).
Internet worked fine. Staff VERY pleasant and helpful.
Everything was fine: bed comfort, towels, cleanliness, breakfast location and food. Loved the open room with windows, fireplace and TV to catch up on Olympics.
Minor complaint with bathroom size, but with an older property, that goes with the territory. Great Hairdryer! I know this sounds stupid, but it's a unique design I haven't seen in other hotels, and I travel quite a bit.
February 24, 2014
Rated 5.0 out of 5.0 by steven37 convenient solution
last minute need for several rooms for family funeral. Very accommodating staff.
January 23, 2014
Rated 5.0 out of 5.0 by Devon66 Home away from home!
I travel a lot with business and family. The weather was a mess with five inches of snow and below 0 temps with the wind. There was a woman named Mary who offered me hot coffee when I was going to my room and that was so great! My room was so clean and nice and warm. I had a great night of sleep because I heard no noise at all. Breakfast was wonderful with so many items to choose from and the room was so beautiful and everything was so clean. There was a small lady working there and asked me how my room was and to let her know if she could do anything for me ...All the people there were so nice and friendly and always asking what do I want or need...I have stayed at many hotels but never have I ever had the sincere caring attitude from any other hotel. I will return and let my company and friends and family know how great it feels to be cared for...they made me feel like I was at home.
January 20, 2014
Rated 5.0 out of 5.0 by Silvertree Perfect for a homesick Cincinnatian
One of the things I miss about Cincy is the hills, and this place showcased them very well. I loved the room. The pillows were very nice, but the bed itself was a little too firm for my liking. Still, everything was well-stocked and clean. The breakfast in the morning was pretty standard, but good.
January 4, 2014
Rated 5.0 out of 5.0 by Jamie B. clean and comfortable
We always stay here when we visit Cincy. It's clean and comfortable. I love that our pup can stay with us. The location is great for visiting family all over the west side and downtown.
December 29, 2013
Rated 5.0 out of 5.0 by Joe1002 Excellent Staff
Staff was very friendly and aided us by loaning us a scissors to wrap presents.
I've been staying at this hotel for the past 3 years and intend to continue as long as my grandchildren are still in this area.
Since I booked and prepaid online, staff was unaware of my Priority Club status until I checked out and asked them.
December 18, 2013
Rated 5.0 out of 5.0 by KRP1 ALWAYS A GREAT STAY
I have been coming to this hotel since its been open. Ken has been the manager since the opening. The staff is great and offer exception service all the time. Lots of long term employees making it a great experience. Its the best location on the west side of town. I can be in DWTN in 10 mins and also travel to Kings Island in 20 mins. NO hassle with traffic when I have to leave back to LOU. One of the major reason I stay here is the rates are very comparable to area hotels and also lower than the DWTN hotels. Its quiet and easy access from the interstate and local restaurants. Love Longhorn across the street when the weather is bad. Meijer is also across the street if I need or forget anything.
Best HOTEL IN CINCI for the last 5 years.
"WAY TO GO CINCI-WEST". "Keep it up" KEN and Company.
December 15, 2013
Rated 2.0 out of 5.0 by Kneesha Poor service at front desk.
I have stayed at many of these hotels for my work and pleasure over the years and this is by far the worst one. The front desk clerks didn't know how to do simple transactions when it came to taking the room off my holding credit card to pay cash. I had to ask for our bottle of waters each day, and one time the clerk argued with me when I went to the front desk to get them, telling me no at first, but he finally gave the water to me, but without a friendly face. I would highly recommend they improve their training at this location. The price was way too high for the service and quality of the room and much higher then I ever pay throughout other states.
December 14, 2013
Rated 5.0 out of 5.0 by jack8958 Appreciative Customer
The stay at the otel was a long term customer of ours and his feedback was all great. Re-enforces the decision to use your location for all our customer visits.
December 11, 2013
Rated 4.0 out of 5.0 by nagy06 Nice hote
overall I enjoyed my stay my only problem was that they charged my rm to the hospital I was working at instead of to my credit card and I didn't discover this until I was checking out and had t question why I didn't have the bill The desk clerk quickly fixed this but it almost made late for my last day at the hospital
November 25, 2013
Rated 5.0 out of 5.0 by MontanaSky Excellent Hotel & Stay
My room was perfect. The hotel internet service was excellent. I didn't have time to get to breakfast, but heard from others that it was good - standard HIE fare.
The only problem I had was when I came to check-in, an alarm went off somewhere. The clerk had to leave me for about 5 minutes to deal with that, which was a broken alarm that kept going off.
November 15, 2013
Rated 5.0 out of 5.0 by LvngOntheEdgeOfAmer Convenient Location, Clean and Relaxing, Friendly Service
My husband and I stayed here for one night while on a long road trip home. We had to find a hotel that excepted pets, and this was our choice due to the reviews. It was in a great location and very convenient from the highway. We arrived late in the evening, and the staff who greeted us was very friendly and accomodating. We were recognized as Platinum Members and offered the standard member gift bag. For whatever reason, we were upgraded to the suite, but this was done before we arrived at the hotel...maybe they were full? We weren't complaining, it was very nice, very clean and very spacious. It made for a nice restful night in preparation for another long day's drive :). We left very early in the morning, so we didn't get to try the breakfast. We would definitely stay here again and recommend to others
November 14, 2013
Rated 1.0 out of 5.0 by MTW135 Keep driving to the next hotel
As a Platinum Elite member I've come to expect certain things like automatic upgrades and friendly courteous service. My most recent experience at this property was so awful I felt compelled to share my disappointment. No upgrade, fuzzy analog TV, no internet access, and probably the smallest bathroom that I can recall are just a few of the reasons why I checked POOR on all of the above. I know IHG doesn't keep these old properties around for very long and I'm looking forward to the new one they'll put in its place. But for now, I'll keep driving to the next hotel.
November 4, 2013