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Rated 4.4 out of 5 by 311 reviewers.
Rated 5.0 out of 5.0 by Great way to start your holiday We stayed at this hotel the night before flying to Vienna and had a breakfast package. the stay was nice and very relaxing we went to the airport chilled. we had a problem with the bath overflow and the staff moved us to another room straight away very good service. December 15, 2014
Rated 5.0 out of 5.0 by one night stay Good efficient hotel, rooms recently refurbed and of high quality. Excellent value for money. Friendly staff. December 15, 2014
Rated 1.0 out of 5.0 by Business Travel avoid. One for Holiday makers only The Hotel is geared to Holiday makers and is no more than a 'crash pad' before Holiday makers jet off, which is fine if that's waht you want. . Not one for Business Travellers as they will expect a different standard of service. December 12, 2014
Rated 4.0 out of 5.0 Great overnight stay Stayed overnight after dropping my daughter off at a friend's to stay near Gatwick prior to flying out the day after. Arrived after 11pm - got through check-in very quickly. Only problem was our room was near a fire door which banged several times during the night. Room was nicely decorated and very clean throughout. Quality of furniture, bedding was ecxellent as was the breakfast. Only suggestion would be to use a SatNav as the hotel can be seen from the M23 but it is a drive through dark country lanes to get there from the junction. December 10, 2014
Rated 5.0 out of 5.0 by Above all expectations What a fantastic welcome by the reception staff after a long flight.The overall stay was found to be above all expectations as we found the standards throughout the Hotel in a class of it's own .Our sincere congratulation to the a management and Staff. Strongly recommended. December 6, 2014
Rated 5.0 out of 5.0 by Great value for money. Comfortable and quiet Nice location in the woods. Easy to get to, very near the motorway but once in room the road sounds weren't apparent. Bright , modern appearance, very friendly but professional staff. Nice big room in very good state of repair and cleanliness. Good blackout curtains. Very quiet at night. Attractive bar area, didn't take advantage of, but nice to know it was there if we want'ed to chill out in a communal/social area. The modern, well equipped health/gym next door a real eye opener; will return to try out properly. The only "fly in the ointment" was the £10/day car parking. December 5, 2014
Rated 4.0 out of 5.0 by good comfortable but cold Great hotel but the heating in the rooms leaves a lot to be desired. Had problems with the in room internet which would have in itself poorly marked the hotel if I had been staying just one night. However the hotel fixed the problem for the rest of my stay. The Restaurant was very good, food hot and very tasty. That and value for money this hotel far exceeded my expectations....but they do need to look into the room temperatures. December 3, 2014
Rated 3.0 out of 5.0 by Aircon a nightmare As pleasant as the holiday inn was I found I had virtually no sleep as the air conditioning unit was (felt like in my room ) right outside of the window.This was a reward night stay and I must say it was more like a punishment. Not only noisy aircon but noisy guests as well. Pleasant enough staff except if you have a problem December 1, 2014
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