Rated 4.4 out of 5 by 146
Rated 5.0 out of 5.0 by Jez1 Excellent Stay
Had a great nights sleep, the black out curtains made sure I wasn't woken up too early!!
Reception staff very friendly and helpful.
The charge for the gym next door is in my opinion very expensive, £6.50, I think this should have been offered free of charge but otherwise everything was great :)
December 1, 2013
Rated 5.0 out of 5.0 by TravellingEeyore Service With A Smile
You know when you stay somewhere good, when from the first moment you arrive the staff at reception are there with a smile, you get a warm welcome, there is a nice bar and somewhere to eat and if you have any energy left a health centre next door.
November 30, 2013
Rated 5.0 out of 5.0 by TravellingEeyore Warm and Welcoming Hotel
I love staying here - staff are friendly and helpful, rooms are always clean, bed are big and comfortable. You are near Gatwick Airport but thinking the noise of the planes would be annoying but you really don't hear them
November 30, 2013
Rated 5.0 out of 5.0 by Grindle Great stay
En route for Gatwick and USA we decided to relax by staying at HI for first time. Glad we did. The food was reasonably priced and delicious, but above all the staff were all extremely friendly and jovial. The hotel was spotless, parking was a dream and our room was first class.
I would not hesitate to stay here again or to recommend HI to friends.
November 12, 2013
Rated 5.0 out of 5.0 by VoNo Sehr gutes Hotel
sehr guter Service, nettes Hotel, Mitarebiter sind sehr zuvorkommend und aufmerksam - kann ich nur empfehlen
November 11, 2013
Rated 4.0 out of 5.0 by Revproman Clean and comfortable, good location
We were told we were being upgraded but were not impressed with the room allocated so went back to reception to request our original room which was much better (2 double bedded room) . Given location the hotel is peaceful with ample parking but £10 a night parking charge is a bit steep. Did not eat at the hotel or visit the bar so can't comment about that. Concerned on check out that payment was taken in full as we thought we had prepaid, will not be able to check this until PC visa statement comes through. Receptionist was quiet rude when we questioned this. Room was very clean though and beds comfortable, so we did enjoy our stay.
November 6, 2013
Rated 4.0 out of 5.0 by Garm81 Welcoming & friendly staff, v clean & comfortable room but poor breakfast
A very comfortable night's stop-over before a flight out of Gatwick the next morning. Staff were welcoming, friendly and helpful. Check in and check out were speedy. Room was very clean, quiet, comfortable and practical. Our late supper was fine. The only let-down was breakfast which was very poor - cooked food was visually unattractive and either tasteless or unpleasant.
Notwithstanding breakfast I would still recommend the hotel!
November 2, 2013
Rated 3.0 out of 5.0 by KenH99 Good hotel but shame about the breakfast
Good hotel, ideal for pre or post flight stopover. Rooms comfortable and evening meal choice and quality very good. By contrast, the breakfast was very disappointing. Very expensive (£14 for continental) way above the normal rate for hotels of this type. Breakfast menu is average with cheap low qualirty jam/marmalade.
October 31, 2013