Rated 4.4 out of 5 by 148
Rated 3.0 out of 5.0 by Anita36 Eat elsewhere
Rooms ok. Clean and funtional. Ok for a pre flight stay. If you can, go off site to eat. We ordered bar food and it was poor. My jacket potatoe was terrible. It looked like it had been cooked two weeks ago and kept warm! How difficult is it to cook a jacket? My partner had a curry which was ok, basic.
Staff had a confused and befuddled way about them.
Location was ok, journey to gatwick took around a 5 to 10 min taxi ride.
We to this hotel on a good deal, so felt it was ok for what we paid.
June 8, 2013
Rated 5.0 out of 5.0 by Lind33 Excellent all round
I would recommend this hotel. Everything about it was excellent - room, food, service, cleanliness. Directions on the website were spot on and so it was easy to find.
June 8, 2013
Rated 5.0 out of 5.0 by lildavey Clean, comfortable, quiet hotel close to Gatwick Airport
Very impressed with this hotel. The staff were friendly and helpful, the room and bathroom were clean, spacious and comfortable. The food in the bar was excellent, and good value (at the 2 meals for a discounted price deal before 7 p.m. that was running at the time). Despite being next to the lift the room was well sound-insulated, and there was no more than gentle background noise.
There was one comfortable chair and one straight-backed chair for desk use. It would have been nice to have two comfortable chairs as well as the desk chair.
The car park was large and we had no trouble finding a place.
The only negatives are the peripheral 'extras' that you have to pay for. Parking is extra cost per night (including the first night) and the internet access is only free for the first half hour. Having conserved 15 minutes to use early the following morning I couldn't log back on so that was wasted and I didn't have time to sort it out.
This hotel is expensive and there are cheaper hotels where you get free overnight parking and free unlimited internet access, although admittedly not such a nice room and facilities. If they're going to have a two-tier internet access system they should make sure it works seamlessly.
Provided that the price premium does not become too excessive, we would happily stay in this hotel again, as a large chain such as Holiday Inn can usually be relied on to give consistent performance, so we would know what to expect.
June 7, 2013
Rated 5.0 out of 5.0 by Lolojo Thanks
Front of House staff were very, very helpful and obliging with our requests.
We will be back. Thank-you
June 5, 2013
Rated 4.0 out of 5.0 by baggageboy fantastic clean rooms
Ive stayed here when it was the old Gatwick worth, but the holiday inn group have changed this hotel for the better. the rooms are amazing the bathroom is to die for and the beds are so comfy. the reception area is very welcoming and clean. the only the thing that lets the hotel down is the price of food and drinks at the bar. would use again.
June 4, 2013
Rated 5.0 out of 5.0 by Ken04 Cannot Fault
We have stayed at the Gatwick Worth on a few occasions before flying to the USA and upon return.
The refurbishment since becoming a Holiday Inn hotel has been wonderful.
We always request an early entry to a room upon return as our flight is an early morning landing and each time, the hotel has accommodated us.
The staff are always friendly, courteous and very helpful.
I would have no hesitation in recommending the hotel to others.
Thank You (From Nottinghamshire)
May 31, 2013
Rated 5.0 out of 5.0 by Jasmine44 Comfortable rooms and friendly service
My husband and i stayed here for one night before our flight from Gatwick to the Dominican Republic. We Checked in with ease and found the Reception staff very helpful. We booked a wake up call and a taxi for the following morning which arrived promptly. The room was very comfortable and spotless. We had a few drinks out on the terrace followed by a meal in the bar, food was good. Overall we were very happy with our stay here and would say it is value for money. We would not hesitate in booking here again.
May 27, 2013
Rated 5.0 out of 5.0 by MPAH Great service; thoughtfully designed room.
Smooth, efficient check-in & check-out. Thoughtfully designed rooms & facilities. Excellent bathroom. Good value stay & park package.
May 25, 2013
Rated 4.0 out of 5.0 by Fenrosie Nice hotel
We stayed one night while visiting family and were very pleasantly surprised by the Hotel. We received a very warm welcome from the Gentleman at reception and our room was lovely with everything we needed. The breakfast was ample and the staff ensured we had a plentiful supply of coffee . Will certainly use again.
May 18, 2013
Rated 4.0 out of 5.0 by Palmers11 Excellent night's sleep but cold bar food
The room was great and the bed was one of the comfiest I've ever slept in. I ordered a jacket potato in the bar and it was cold when it arrived - it was taken away and replaced with a slightly warmer version however the waitress did then bring a complimentary bowl of scalding hot chips by way of apology. The salad with the potato was amazing too.
May 13, 2013
Rated 4.0 out of 5.0 by rainbow1054 Comfortable room before flight next day
Very comfortable room, nicely furnished and decorated.
A little confusion about how the car parking deal worked via Maple Manor parking (apparently I should have received an email from the car park company separately), but staff sorted this out for me by phone and gave me instructions and directions which worked fine in the morning, allowing me to catch my early flight in good time.
May 10, 2013
Rated 5.0 out of 5.0 by CTSMAN Excellent Getaway Location
Really enjoyed my stay in this modern, new, clean and remote hotel. Staff were friendly and willing. The room service even checked on us during evening to ask if room was OK. Would highly recommend this location for a peaceful getaway. Brighton is very close by car or public transport.
May 9, 2013
Rated 4.0 out of 5.0 by LouTee Convenient location, nice room
I've now stayed at this particualr Holiday Inn several times and to be honest, each stay has been the samw quality as the first.
Room's are nice and spacious, a very good value and does have a gym/leisure centre next door, there is a daily charge for this but does have a nice swimming pool although lacks a family changing room but that isn't Holiday Inn's problem.
Food is nice and not that expensive compared to other hotels who offer on-site dining to a relative "captured" audience.
Certainly would recommend to anyone who is staying 1-2 nights or even a week, I think this is a very good hotel, well run and in a convenient location.
May 3, 2013
Rated 5.0 out of 5.0 by Stace13 Lovely rooms
We had a very pleasant overnight stay as part of the wedding party and would recommend the hotel for its modern comforts. Great value for money.
May 2, 2013
Rated 5.0 out of 5.0 by Eliza1 A good hotel
This is a good hotel, very clean and modern. The rooms are spacious and quiet at night. The meal in the restaurant was not wonderful (maybe a one off!) but breakfast was good. The staff are polite and helpful. I always stay here when in the area, so much better than the other local hotels.
April 27, 2013
Rated 5.0 out of 5.0 by tonyxchurch hidden gem just off the m23
stayed here on a overnight stay prior to flying out of gatwick airport.have in the past stayed at other i.n.g.group hotels in the area but thought we would try this hotel as it is quite new to this hotel chain .we were not dissapointed with our choise.every thing was 1st class very clean hotel throughout.good food nicely presented and cooked.the staff very friendly and smartly dressed.very quiet hotel no noise from the m23 motorway.would stay here again if in the area
April 19, 2013
Rated 5.0 out of 5.0 by HSQDC Really nice staff and great room
It was a pleesure staying there for the second time. The people were very nice and it is really nice staying there.
Breakfast was nice and good , but 5 days the same is maybe a little bit to much...
Loved our stay !!
April 14, 2013
Rated 5.0 out of 5.0 by Reema Excellent!
My stay was excellent. The level of comfort and hospitality I have experienced exceeded my expectations. The hotel was clean and comfortable. The food was also great and the staff was very helpful and accommodating. I highly commend this hotel.
April 10, 2013
Rated 4.0 out of 5.0 by EmmaB Comfortable and clean hotel
A good place to stay very close to Gatwick. This hotel is modern and clean and very comfortable.
Watch out for the extras on the price - £10 for overnight car parking and we had to pay another £10 for breakfast.
It is 10 mins drive to Crawley retai park with restaurants and a if cinema.
There is also a swimming pool next door ( which you have to pay extra for).
April 8, 2013
Rated 5.0 out of 5.0 by Dan23 Pleasant experience
Stayed a the Hote for a night to catch an early morning flight out of Gatwick. The hotel was a pleasant surprise with a refurbished and quiet room , kept ready for the three of us with an extra bed. The staff at the counter was very friendly and helpful. Overall a great experience.
April 6, 2013
Rated 5.0 out of 5.0 by Annierose Excellent!
Stayed for one night at the Easter Bank Holiday and couldn't be happier. Superb value, really clean, lovely staff, great room with brilliant mattress. As my son said, 'I want to live here'! Congratulations to all the staff. This is how to run a hotel. Many thanks
April 5, 2013
Rated 5.0 out of 5.0 by Eydie Modern, state of the art well-designed cosy rooms
Had a very quiet peaceful weekend. Fell in love with the countryside. Beautiful, peaceful and calm.
April 2, 2013
Rated 5.0 out of 5.0 by Mark1 Nice stay -great staff
Wonderful stay great staff
Will be back time and time again
Keep it up HI Worth-well done!
March 26, 2013
Rated 5.0 out of 5.0 by Artie76 A new hotel
Newly refurbished very modern hotel with ample parking. Everything is brand new, clean and warm. Very well appointed room and en-suite. Great beds and pillows. Nice comfortable restaurant with generous breakfast. Efficient staff. Reasonable prices for rooms and food.
March 22, 2013
Rated 5.0 out of 5.0 by grantc48 Recent Stay
Not the cheapest beer prices, but great food, great rooms and a top notch gym next door. Staff were great includng the fab waitress at dinner.
March 20, 2013
Rated 5.0 out of 5.0 by Sven Excellent Stay
With Check-in as Platinum member I got an upgrade to a really comfortable Execeutive Room. Good furnishing and a lot of space.
I received a voucher with 20% of Food and Beverages - funny enough - it was only possible to use this in the bar. If you want to have Dinner in the very recommendable Restaurant, the voucher is not accepted. So they do not want to spent you more money in the Restaurant than in the Bar??? After questioning for the reason, my waitress gave me the discount on the drinks. Food was really great.
With the nice rooms and the excellent food, The Holidayinn Worth is really the place to stay in this area.
March 19, 2013
Rated 5.0 out of 5.0 by Poppysmum Poor Pillows
I stayed here for three nights, and overall would thoroughly recommend the hotel, the hotel itself was clean, well decorated and a comfortable place to stay and eat. The staff were exceptional, friendly and helpful, and always ready to give you a smile, and a genuine smile as well. My only complaints were that the bed was extremely hard but that is a personal preference but my biggest complaint was that the pillows were so uncomfortable, I may have been given a choice of hard or soft pillows, but that is no good when the pillows themselves were poor, they were just lumpy and not very comfortable at all .... I actually went out and bought my own !
March 12, 2013
Rated 5.0 out of 5.0 by captainbling As a hotel should be
I have made several attempts to write a great and detailed review for this hotel but they keep getting flagged as containing innapropriate language for some reason. I'll keep my comments simple then so as not to confuse the filter program: This hotel is well run and a pleasure to stay at. Anyone who cares enough about service standard enough to read my humble review ought not to have any concerns here!
March 11, 2013
Rated 5.0 out of 5.0 by Hebronite1972 Excellent Service - Great Value for Money
Arrived after an 11-hour overnight flight into Gatwick. Hotel staff were very friendly and I was chuffed with the fact that they had my room ready. The room itself was cozy and comfortable - I loved the pillows and managed to sleep most of the day. Check out the next day was smooth and efficient, including arrangement of a taxi to the local rail station. No hesitation in recommending this hotel to others (friends and business colleagues) - I'm sorry now that I booked at another Holiday Inn near Gatwick on my way home this weekend!!! Looking forward to my next visit to the hotel this May.
March 7, 2013
Rated 2.0 out of 5.0 by Kirkby33 Holiday Inn London Gatwick Worth
This is a clean and modern hotel with good facilities.
Check in wasn't that great an experience. The young lady who almost started to check me in was pushed aside by another receptionist who lacked warmth and attention.
The room was comfortable and well equipped.
The evening meal was fairly standard - lukewarm soup and an uninspiring lamb shank meal.
The breakfast was fairly poor. In the middle of service time there were only scraps of cooked breakfast available which wasn't very inviting.
March 3, 2013