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Rated 4.1 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by staff see earlier answer on the staff they were great. especially the event staff. March 25, 2015
Rated 5.0 out of 5.0 by comfortable bed very nice hotel would stay again, will probably stay again when our grandchild is born in May March 20, 2015
Rated 5.0 out of 5.0 by Great Fantastic stay. Everything was clean. Service staff was awesome! March 20, 2015
Rated 5.0 out of 5.0 by Crystal Lake, Il As I stated in my survey, the front desk attendant Chris was very hospitable! He upgraded us to a suite and it was very appreciated. We were on an extended weekend stay and the suite made it more enjoyable for the weekend as opposed to a regular room. Having more room and space made the trip feel as we were in a home away from home. However, there appeared to still be vomit in our room from prior guests and the dusting could have been better. We were however very impressed with the amount of outlets provided. In this day and age we have cell phones, tablets, lap tops, etc. and we had enough to outlet to accommodate our needs. My husband and I were born and raised in Crystal Lake and now live in central Wisconsin, so we visit IL quite frequently and this hotel stay was one of our favorites and if we could be guaranteed a suite each time, we would never shop around for other hotel deals ever. (and if the windows would open) having fresh air in a hotel is very important. March 19, 2015
Rated 5.0 out of 5.0 by Perfect Hotel and Staff This is a great hotel. Location is just off Rte. 31 but rooms and facility are quiet. Restaurant, lounge, swimming pool and exercise center are a big plus. Staff is friendly and accommodating. March 18, 2015
Rated 5.0 out of 5.0 by Great stay No reason not to stay at this hotel. Fair price, very clean and ample parking March 17, 2015
Rated 5.0 out of 5.0 by Friendly staff Even on my third time asking, staff repeatedly friendly when providing me the wireless password. Very clean, updated rooms with choice of pillows. Convenient to Crystal Lake businesses. March 12, 2015
Rated 5.0 out of 5.0 by Pleasant expereince We were pleased by the room, the staff and the overall experience. A fridge and microwave would have been nice. Also an included breakfast of some sort, even continental, would make HI more competitive. March 12, 2015
  • 2015-03-29T11:31:01.895-05:00
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