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Rated 4.1 out of 5 by 180 reviewers.
Rated 3.0 out of 5.0 by Sauberkeit Leider war das Hotel nicht so sauber wie ich es mir gewünscht hätte. Fittnessraum und Pool sind sehr grosszügig, jedoch dürfte die Sanitäranlage des Pools erneuert werden. Leider gibt es das ganze dann nur zu einem Preis der aus meiner Sicht etwas zu hoch ist. Für einen kommenden Besuch im Gebiet Crystal Lake werde ich mich zum Vergleich erstmal nach einem anderen Hotel umsehen. November 24, 2014
Rated 4.0 out of 5.0 by Great customer service, could have been better. Very friendly staff. Overall nice visit. Unfortunately the shower in our room had mildew. Also there were done questionable stains on one of the chairs in the room that could have been dried food but could have been dried bodily fluid. Who knows- we stayed clear of that chair, either way- gross! We also used the pool and unfortunately, there were a LOT of ants. So many that we had to be careful of where we walked. Not comforting when walking in your bare feet with little ones. Last, the morning buffet was awful. I think this was the biggest disappointment. The selection was not great and what was available was very disappointing for the money. The potatoes were dry, the French toast sticks were not good, the meal as a whole was very much a let down. Your saving grace is the friendly staff. Thank you! Mr. And Mrs. Martin November 19, 2014
Rated 4.0 out of 5.0 by comfortable I especially liked the shower. There was a strange smell in there though which remained even after the shower. the bed was a little hard, but I could make the room totally dark, which is great. November 17, 2014
Rated 5.0 out of 5.0 by Nice place to stay Very friendly, helpful staff who were willing to address any problems I had. Nice, big room and acess to printer was a plus. Fast room service. November 17, 2014
Rated 5.0 out of 5.0 by Hospitality A very nice hotel experience. The entire hotel staff was very hospitable and polite. November 14, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel Hotel is great. Great staff and a fantastic bar and bartender.. Good food and people who care. November 12, 2014
Rated 5.0 out of 5.0 by Excellent Overall Experience I was at the hotel for a conference. Everything was clean, the staff was friendly, and the atmosphere was relaxing. October 29, 2014
Rated 5.0 out of 5.0 by Good Stay Excellent all around. The only issue was that the fire alarm went off in the middle of the night. It was handled well by the staff and expedited quickly. October 27, 2014
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