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Rated 4.0 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Good Value I have stayed at this location for 30 days in July and August 2014. It's a nice hotel with a great staff. The bar is a nice place to gather, have a drink and watch TV, or just lounge at one of the many tables and chairs overlooking the pond. The restaurant is open for breakfast and dinner, but not lunch. The food is just ok, not great. I ate breakfast everyday, but dinner only twice. The little "store" has very little to offer if you're hungry, and isn't open when you need it to be. Local pizza delivery is good for the after 10pm appetites . Fast food and restaurants are just 5 minutes away. Didn't use the pool: too many rug rats! August 26, 2014
Rated 5.0 out of 5.0 by Great Staff Excellent hotel with very good staff, the people are nice courteous and very helpful. the hotel grounds and hotel are kept very nice. I enjoyed the lounge area for cocktails and dinner. located in a convenient area of Crystal Lake August 21, 2014
Rated 3.0 out of 5.0 by Would not recommend stay at hotel Overall appearance and cleanliness of hotel poor. would not stay there again. August 21, 2014
Rated 4.0 out of 5.0 by Good hotel, but pricey The hotel is nice for the most part. Good bar/lounge area. Lobby looks upscale. Convenient location. Good place to have an event as it overlooks a pond. Only issue is everything from the hotel rate to the food/beverages are really pricey for a hotel in that area. August 21, 2014
Rated 5.0 out of 5.0 by great room and very comfortable beds great view of the lake, surrounfding are very nice quiet. peaople are ver friendly. close to the shopping. August 21, 2014
Rated 5.0 out of 5.0 by great fit for my travels I have stayed here 3 times in the last 9 months, all stays are one night, late arrival early leave kind of business trip. Every time they have a clean room, cold drink, great meal, happy and prompt service. We are happy customers and will continue to use this hotel when we are in the area August 14, 2014
Rated 5.0 out of 5.0 by Service above and beyond I needed a Sunday newspaper and the hotel did not sell them so the manager that worked Sunday afternoon went to his car and gave me his. He said he normally did not have time to read the paper when he got home so he gave me the paper. Class act! August 12, 2014
Rated 5.0 out of 5.0 by Awesome location room. Ok food We traveled to st Charles so we decided to go a little far to crystal lake . We were greater with a smile and recognized as a gold member . Our room was huge and very welcoming . As we got onto the hotel around 8 p m we decided to visit their restraunt on site. The menus was limited on choices but did have a nice salad bAr . It was a Friday so they did offer a all u can get fish fry. So we tried that. It was just ok. After dinner we went to the small bar , it got busy for a while but still low key and very relaxing. We stumble on this hotel on the holiday inn website overall glad we stayed. August 12, 2014
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