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Rated 4.0 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by Comfortable Beds... Location was great We had a very nice room with comfortable beds. The location was conveniently located to many nice restaurants and shopping areas. Would definitely stay here again. September 25, 2014
Rated 3.0 out of 5.0 by Business Stay Staff were very friendly and were attentative to my room issues. It appears the location could use renovations and does seem that they are trying to do so with minimal guest inconvenience. (Which is a good thing) September 23, 2014
Rated 5.0 out of 5.0 by Great Hotel My husband and I booked this hotel for our wedding block. The process through booking the block was very easy and the staff was absolutely wonderful! We ended up booking about 30 rooms. Although we were given a discount on our rooms, I was a little disappointed that our room was not free as it could have been had we gone with other hotels. Overall, the hotel was very clean and the beds were super comfy :) September 21, 2014
Rated 4.0 out of 5.0 by Wonderful Service Recently, I enjoyed a lovely stay. Clean. Very comfortable bed. Quiet room. Wonderful service at the front desk, the lobby area, and the restaurant as well. The only glitch was my breakfast the morning of my departure. I ordered the prime rib skillet with eggs cooked medium well. Initially, the prime rib was tender and moist but the eggs came out hard and rubbery, so I asked the waitress to return my plate. For the redo on my order, the eggs were barely over-easy and raw egg white oozed out. On top of that, my entire plate (with the exception of the undercooked eggs) was apparently put in the microwave because the prime rib was tough and chewy, the potatoes soft not crisp, and the fruit garnish was hot. That never should have happened, and a fresh order should have been prepared. Other than that, the other meals I enjoyed were a delight. September 19, 2014
Rated 5.0 out of 5.0 by Recent stay Very nice hotel. Very Very nice staff. Very helpful and friendly. Wish the free internet was more reliable. September 18, 2014
Rated 5.0 out of 5.0 by Attentive Great Value The staff were amazing and so helpful and friendly. Great price very clean all needed amenities September 17, 2014
Rated 5.0 out of 5.0 by Surprisingly nice hotel The photos on the website did not really do the hotel justice. We were pleasantly surprised by the overall appearance of the lobby, the cleanliness and attractiveness of the room, and the amenities. Staff was friendly and helpful. The desk clerk even called after we got to the room to check that everything was all right. I would certainly recommend the hotel. September 8, 2014
Rated 5.0 out of 5.0 by Fantastic Staff and Great Facilities! I recently stayed at The Holiday Inn in Crystal Lake Illinois and can't speak highly enough of my stay there. The facilities from the hotel room itself, to the bar and restaurant were fantastic! I can't speak highly enough of all staff that I had contact with too. They were all very friendly and made me fee right at home form the very beginning. I would highly recommend The Holiday Inn! September 7, 2014
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