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Rated 4.0 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by friendly staff When I arrived, very friendly person at front desk. Made me feel welcome and important. The Holiday Inn also set me up in a Suite, which made my overnight stay extra special and comfortable. My Corporate office is near this hotel so I have the opportunity to visit often and I have not been disappointed. October 12, 2014
Rated 4.0 out of 5.0 by Able to handle large family/crowd Our rooms were comfortable/clean. Only disappointing experience was the smoking in the bar area (I can't believe that some of the rooms are designated smoking rooms). Decent space for the fitness facility, but needs to be upgraded - with better quality treadmills and elliptical. Towels in the fitness room would be nice, too. Front desk staff responsive to requests for utensils (needed in room). October 10, 2014
Rated 5.0 out of 5.0 by bed was great !!!!!! Couldn't have ask for a more perfect there early and they had a room ready for the 3 couples to change into our wedding clothes , as the wedding was at 3pm. Thank you so much !!!!!! October 9, 2014
Rated 4.0 out of 5.0 by bad pillows everything very good,except for 4 hard pillows rather than 2 soft and 2 hard giving the customer the right to choose. October 8, 2014
Rated 5.0 out of 5.0 by Great sleep! Hotel was in a great location, close to wedding venue, restaurants and shopping! Bar area was in an open area. Well stocked and could serve a large gathering. Lounge was a nice gathering area.Landscaping was very nice. The dining room overlooking a lake with beautiful large oak tree was a very nice surprise! October 8, 2014
Rated 5.0 out of 5.0 by Wedding weekend We stayed in Crystal Lake the Thursday before our son's wedding so we could be near his home for final prep. The front desk was extremely helpful and friendly upon our arrival. I did notice a large population of business/conference attendees but we were never disturbed. The rooms were clean, comfortable and pretty much noise free. Would definately stay again. October 8, 2014
Rated 5.0 out of 5.0 by comfortable bed, clean room nice hotel. nice grounds. nice room. i was only there to sleep, but the experience was good. nice gift shop. nice staff. however, if u have a dog, even if service dog, you won't get as nice a room. the view will be a brick wall. was ok, tho, as i only slept there anyway. October 2, 2014
Rated 4.0 out of 5.0 by Grand Oaks The services provided at this hotel are top notch. It is the location of this hotel which we enjoy the most. Early morning walks around the property is amazing. The grand oak trees must be two hundred years old if not older. This is a great hotel to wake up at. Take the time to walk around the property it will set the stage for a great day. October 2, 2014
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